@thebigEZbuzz Hello Ed. Thank you for reaching out to us via Twitter. We appreciate your business and the opportunity to assist you. Sorry for the delay in getting back to you. Were you able to get your concerns resolved? ^Jasmine
@Citibank has some horrible customer service! On hold 2 hours to be hung up on? TWICE. Online chat, they keep telling me to call them back! Who knew calling the cable company would be easier.