TheWillFL

@AmericanAir Thank you for responding so fast. I wish other @AmericanAir departments followed that protocol. Sent you a DM with details as requested.

@willbookh Wowzers! That's definitely not what we'd want for any of our customer, let alone one of our most loyal. Please DM your confirmation code and bag tag number. We'll work to make things right.

.@AmericanAir executive platinum loyal customer. How is it possible: you delay flight 6 hours; put me on another flight; lose my gate checked bag; don’t send it on next flight as promised. What am I to do? Is this how you treat loyal customers?

@AmericanAir flight 332 landed at MIA at approximately 12:10am. It’s now 1:32am and they still haven’t deplaned. What possible explanation can there be for this?

if you’re looking for #Santa, he’s getting caffeine boost with a cafecito in Miami. (Courtesy of @BabaluBloggers).

My block list is pressing the troll buttons. Saving me from blocking them these dysfunctional trolls are now blocking themselves . 😊

@attcares Help! 60 year landline customer. 2 lines dead. Repair ctr says Jan22! We are a college bkstr and classes start! Help us in FL.