Ticketmaster CS

@gracmustdie Hi! Please clear your cache/cookies and try again. Thanks! - AN

Are Mobile tickets available for your event? No more wondering where you put your tickets or waiting for the postman. bit.ly/2WhkZPT bit.ly/3FtT37T

@0ceanee_ Please see our DM for further assistance. - ST

@TicketmasterCS Hi I’m having trouble purchasing resale tickets can you DM me please ?

@intention_needy Hi. If your request is showing under My Requests, then you have submitted a request. Thanks and good luck 💙 - AN

@TicketmasterCS I haven’t had a confirmation email about my ticket request at all and it’s now closed… I did it on the Tuesday, why have I not had a request confirmation?!

@JimmyBrack73334 You can review the status of your requested tickets anytime by returning to the “My Request” page. If your tickets aren’t fulfilled, the status will show as “Unsuccessful”. Fans whose requested tickets aren’t fulfilled won’t receive an email, and your card won’t be charged. - ST

@TicketmasterCS hi there, I did a request for eternal sunshine tickets, but have not received a confirmation email about the request..

@notebookrry Please can you provide an outline of your query so we can point you in the right direction? Thanks! - ST

@TicketmasterUK Hi I have a question

Is ticket transferring for Wembley Stadium opening the 72h before the show, or is there no transferring at all?

@farnan_holly You can review the status of your requested tickets anytime by returning to the “My Request” page. If your tickets aren’t fulfilled, the status will show as “Unsuccessful”. Fans whose requested tickets aren’t fulfilled won’t receive an email, and your card won’t be charged. - ST

@TicketmasterCS hi I still haven’t received a comfirmation email for my Ariana Grande ticket request and am worried it’s not gone through properly. Could you help please? Thank you

@lakritzlieberin Please see DM. Thanks - AN

@TicketmasterCS is there any way for me to upgrade my ticket for tonight? the show isn't sold out and now you can buy lower bowl directly from ticketmaster (non-resale) for the same price i paid for my upper bowl tickets

@lovelyinterrupt If your request can be fulfilled, you will get an email by Thursday, May 21st at 11:59pm local venue time. - ST

@TicketmasterCS hi, about the ariana grande ticket request will we receive the emails only on may 21st or also some days before the 21st? pls we need to know, thank you!

That's all from us today folks! We're back tomorrow at 9:00am to help with any ticketing queries. Until then check out our helpdesk >> bit.ly/2cEgiLY

We're back! Here until 20:00 today to help with any ticketing queries. Got a question? Check out our helpdesk for more info! >> bit.ly/2ScR4ag

@sweetshineed Hi, please see our DM for assistance connecting with our team. Thanks. - JM

@TicketmasterIre hi there, can I please have assistance in changing the phone number on my account? As I no longer have access to that phone number.

Event tickets being held at the venue for collection on the night of the show? Please see our page for info on what you will need in order to collect>>> bit.ly/3SQINuj

@MobeyTyler Hi, please see our DM for assistance connecting with our team. Thanks! - JM

@TicketmasterCS how do I find what address my download festival car pass is being sent to

Did you know you can access confirmation of your booking from your online account? Find out more over here! >> bit.ly/2KtvrDb

Need to update the address we send your tickets to? No problem! Find out how over here >>> bit.ly/3xTEuEE

@a_evans123 Hi, please see here for information on clearing this issue - help.ticketmaster.co.uk/hc/en-us/artic…. Thanks. - JM

@TicketmasterCS is there a way to stop my account activity constantly being paused? I’m trying to get tickets for something on resale and the only way to see the tickets is to search and refresh… but I keep getting blocked as a result?! I’ve missed out 4 times on tickets now

Got a gig that you can no longer attend? We can help with that and make another fans day>>> bit.ly/3TTFthK

Looking for help printing your tickets for your upcoming event? Please see our help page here for advice and assistance >>> bit.ly/3Q7lM2m

@lexie_king20 Please see our DM for further assistance, thanks. - JM