Tira

@shrutig95w Hi Shruti! We tried reaching out to you over a call, but couldn’t get through. We’re reviewing your concern and coordinating with the team. We’ll share an update soon and appreciate your continued patience. twitter.com/messages/compo…

@tira_help i have shared the image kindly check

@FAxSPiTTerrrrrr Hi there, we’re sorry to hear about your experience. Please share your Order ID and contact number with us via DM so we can look into this on priority and get it resolved at the earliest. twitter.com/messages/compo…

@notshamm @tira_help Seriously bro i purchased matte lipstick they delivered me gutka instead...

Seriously how bad can a big brand owned by reliance not even have decent customer service @tira_help .I have written 4-5 mails, even called You haven't shipped the order since 9 days And haven't replied to a single mail ,Please revert back and and give me an ETA atleast

@saalizindagi Hi Megha, your refund has been initiated. We’re sorry for the delay and appreciate your patience. It will reflect in your account within 2–4 business days.

@tira_help @tira_help my return has been picked up and the app status shows refund completed but I have not received a refund

@tira_help you guys delivered a concealer which was expired, this is the second time it’s happening with me. Where is your quality check?

@RidhiBhatia14 Hi Ridhi! We tried to connect with you but were unable to get through. Kindly share a convenient time via DM so we can assist you further. twitter.com/messages/compo…

@tira_help FY69D94ACC016BA3157E beauty of Jason and maybelline lipstick is missing reship it immediately

@Srijita200977 Hi Srijita, we’re reviewing your concern and coordinating with the team. We’ll share an update soon and appreciate your continued patience. twitter.com/messages/compo…

This is what they told @tira_help , never gonna order anything , and specially the customer executive was telling me that Maam, it is just hundred rupees, you can just go for it. It is not that much. Why should I go for it? It is not my mistake.

@RidhiBhatia14 Hi Ridhi, we’re reviewing your concern and coordinating with the team. We’ll share an update soon and appreciate your continued patience.

@RidhiBhatia14 Hi Ridhi, we’re reviewing your concern and coordinating with the team. We’ll share an update soon and appreciate your continued patience. twitter.com/messages/compo…

@tira_help please help

@tira_help FY69D94ACC016BA3157E beauty of Jason and maybelline lipstick is missing reship it immediately

@saalizindagi Hi Megha, Your return pickup is in progress and we’re working to have it completed at the earliest. We appreciate your patience. twitter.com/messages/compo…

@tira_help @tira_help this was extremely unhelpful, got no reply on personal message from you guys

@FeRaLLLLLL Hi Pritakshi, we're working on your order delay. We appreciate your patience and will share an update with you as soon as possible. twitter.com/messages/compo…

@tira_help It’s been sitting in my vicinity for the last two days without any movement. This is honestly the most fuckall service I’ve experienced. Get this sorted immediately.

Hi @tira_help You guys quite literally have the most pathetic service when it comes to courier and customer support. My order is well past the estimated delivery date, and there have been zero updates, no calls, no emails, nothing.

@FeRaLLLLLL Hi Pritakshi, our team is coordinating on your order delay. We appreciate your patience and will let you know as soon as we have an update. twitter.com/messages/compo…

@shrutig95w Hello Shruti, the team is reviewing your concern. We’ll reach out with an update soon. twitter.com/messages/compo…

@tira_help on the call i informed that I want to return the concealer as well because the item is dry and also it seems used to kindly raise the return.

@saalizindagi Hi Megha, we understand your concern. Kindly share your order details via DM so we can investigate and support you better. twitter.com/messages/compo…

@tira_help I contacted customer care and they said, after checking all proofs that I will get my refund after they have picked up the product. Why are you guys not throwing these picked up expired bottles, the one I received was clearly a used one and looked as if it was returned

@Alexf7vo Hi Alex, we understand your concern. Kindly share your contact number via DM so we can investigate and support you better. twitter.com/messages/compo…

@tira_help FY69E4B16601FEAAC4D0 received wrong product name cetaphil cream, blur lipstick, maybe line NewYork liplifter gloss & last one is blur smell India starting three product received wrong and blur solid perfume missing not able to raise return poor app no cs support.

@thegunjanyadav Hi Gunjan, thank you for connecting with us over the call. We’ve noted all your details and are reviewing the it. We’ll keep you updated and are here to support you with your future orders. twitter.com/messages/compo…

@tira_help Now you have cancelled my order. Never going to order from you guys.🙏

@tira_help @BlueDart_ @BlueDartCares Order ID 17759896100141770158, False status updates marked “premises closed” despite being available. No support contact; only repeated false delivery promises. Tira has requested return instead of delivery-unacceptable service.

@abcdefghi__lm_1 Hi Euureeka, we’re sorry for the delay you faced - it’s definitely not the experience we want for you. We’re glad your refund is sorted and are working to ensure smoother service ahead. Thank you for your feedback and for sticking with us.

@tira_help I haven’t received my refund for Order ID FY69DD3AF701F08B60EE (Shipment ID 17765145317411330325). It was initiated on 18th April but is still not credited. Please update on the status ASAP.

@KaraliP80079 Hi Karali, thank you for bearing with us. Our team is actively working on the issue and will keep you posted with updates. twitter.com/messages/compo…

@tira_help I am not able to upload on app

@tira_help I had recently ordered my grandebrow serum...and the product has arrived empty the full serum bottle is empty and the coat is work 3k.. Can i please get a refund..i was really eagerly looking forward ro my order... it was my order at tira and gone in drain!!!!

@KaraliP80079 Hi Karali, we’re still reviewing your concern and coordinating with the team. We’ll share an update soon and appreciate your continued patience. twitter.com/messages/compo…

@tira_help This is the empty product.

@KaraliP80079 Hi Karali, thank you for your time on the call. Your concern is under review. We’re doing our best to resolve it and will update you shortly. Thanks for your continued support. twitter.com/messages/compo…

@tira_help I literally just mentioned i am not able to dm please dm me from your end!!!!

@KaraliP80079 Hi there, we’re sorry to hear that. Could you please share your order ID or contact number via DM so we can check this for you? twitter.com/messages/compo…

@tira_help This please connect with me and help me sort out