Tixtu

Great to see University of Surrey Students' Union Freshers Week events on-sale. As usual, Tixtu auto-scaled to meet demand, ensuring thousands of students (on the guest list) can purchase tickets immediately, without queues or crashes. TICKETS 👉 tixtu.com

@EllieChatfield4 Passwords can be between 8 and 50 characters long. If that doesn't work, please email us on info@tixtu.com for further assistance. Hope this helps.

@EllieChatfield4 Thanks for getting in contact and sorry to hear of the problem. If you haven't already, please can you try setting your password using characters A to Z (upper or lower case), 0 to 9 and punctuation ! _ - . , & +

@tixtucom having problems creating an account, apparently my password doesn’t match the format when it does. Any ideas??

Tixtu emails are now protected by DMARC; providing protection from email spoofing and increasing deliverability of emails to our customers. More info on DMARC here: #Why_is_DMARC_important.3F" target="_blank" rel="nofollow noopener">dmarc.org/wiki/FAQ#Why_i…

Strong demand for tickets on Tixtu this morning, with 3,000+ tickets sold concurrently (and no fans queuing). It's always a joy to see Tixtu auto-scale up to meet demand, then scale back when events are sold out (no admin intervention or web traffic predictions required).

Tixtu is now integrated with TX.IS, enabling ticket buyers to receive tickets directly on their Android/iOS phone via push notification. TX.IS can then transfer tickets to your friends in seconds (great if you've bought multiple tickets).

@clearshotvigo Hi Vigo. Couple of options: (1) If using Adobe Acrobat, click the Advanced button in the Print dialog box and select 'Print as image' option, then print. (2) you can display the ticket on your mobile phone, but you need to make sure the full barcode is visible on screen. Thx, Tim

@tixtucom @londinstadium the tickets for today's Foo fighters show will not print out correctly any way I have tried. What can I do?

@WheresMolly_ Great to hear! The bag policy can be quite strict, so if you have a smaller bag then we would recommend taking that. If not, best to check with @LondonStadium directly who can give more exact advice. Hope this helps. Tim

@tixtucom Thank you I found it! Also I have a fabric tote bag that will only be carrying my pain medication (I have a disability), my purse, the tickets and my ID. However, the bag is larger than A4, will I not be able to bring this bag?

@tixtucom I’ve still not received my tickets for Foo Fighters on Friday and am getting increasingly worried, help please!

@luke_frmr Hi Luke. We've been informed that ID checks won't be made when entering the stadium, so this is fine - you can arrive separately. Hope this helps. Tim

Delivery update: FOO FIGHTERS standing tickets were emailed as print at home tickets on 4th June. If you've not received them, please check your inbox, spam folder and deleted items. If not there, email your order details to info@tixtu.com and we'll resend to your email address.

@marcus19871987 We've been informed that ID checks will not be taking place on entry, so it's fine for your friend to use the tickets. Thanks, Tim

@tixtucom REGARDING FOO FIGHTERS TICKETS: Hi bought 2 tickets but both say my name on them, will this be a problem for my friend attending?

@Bronwynella1 Thanks for the email. Your tickets have now been resent so hopefully all is now good. Tim

Standing tickets for FOO FIGHTERS on Friday 22nd June have now been emailed. If you haven't received yours yet, please check your spam, unfocused and other email folders to see they are in there. Saturday 23rd tickets to be emailed shortly.

@jason_lamont39 Thanks Jason. Great to hear you've got the tickets and your feedback much appreciated. Hope you have a great concert. Tim 🤟🤟

@tixtucom Hi Tixtu - the tickets have been retrieved from a Spam folder, Thank you for your prompt and professional service this morning 🤟👍

Standing tickets for FOO FIGHTERS on Saturday 23rd June have now been emailed too. If you haven't received yours yet, please check your spam, unfocused and other email folders to see they are in there.

@jason_lamont39 Hi Jason. Thanks for getting in contact. London Stadium requested all standing tickets be sent out by email (all tickets now sent). Please check your wife's email account (including junk and deleted folders). If not there, please send order details to info@tixtu.com - Thanks, Tim

@tixtucom Hi @tixtucom Not received our Standing tickets (x2) for Foo Fighters on 23rd June? Booked through my wife's email account. Please advise next steps ?

@RaychPhil23 @sofiedolan Great to hear! Thanks for letting us know.

@tixtucom @sofiedolan Email has been found. Panic over. Thank you!

@tixtucom ive not recieved my foos tickets yet. And had no email. Help meeeeeeee @sofiedolan this make me sound panicked enough? 😂

@NessaVanThom @ImanAdele Fantastic. Hope you have a great concert.

All standing tickets for Jay-Z and BEYONCÉ on Friday 15th and Saturday 16th June have now been emailed. If you haven't received yours yet, please check your spam, unfocused and other email folders to see if they are in there.