TK Maxx

@River_LondonSE Good morning, thanks for reaching out. I'm sorry to hear about your experience, please can you kindly pop us over a DM, so we can advise further. Thanks -Shabnam.

@tkmaxx_uk Bought at Westfield, but Charing Cross Rd refused to remove a faulty security tag without a receipt, despite credit card proof. Why should I waste time and travel money fixing your mistake? Can you help me? This tag also appears to be faulty as it does not beep!

@beckyw9722 Hi Becky, thanks for getting in touch. I am sorry to see the current condition of your purchase. This is not what we would expect from our products. Could I kindly ask for you to DM us an image of your receipt to be able to look into this further? :) -Sam twitter.com/messages/compo…

Hi @TKMaxx_UK, my Queens West pan lid just exploded while I was cooking (wasn’t even on the heat). Here’s a pic 😅 Dinner ruined, but hey at least it didn’t explode in my face 👍 Pretty sure cookware isn’t meant to double as a grenade?? Can you help?

@Ch3ls34ss Hi Chelsea, I'm sorry to learn about your experience. We'd like to advise further, could you please send us a direct message so that we can do so? - Isabelle

@TKMaxx_UK hardly a holiday shop when, if you're above a size 16 there are a grand total of 4 different swimsuits. I'm spoilt for choice, not.

@iz__zy Hi there, we’re so sorry to hear about your experience. We’d love to talk to you about this a little more if you wouldn’t mind contacting us in direct or via email at customerservice@tjxeurope.com or on 01923 473561. Thank you - Catherine

@TKMaxx_UK one of your staff members kicked my shoes in your derby store. I was trying on shoes and went to put a pair back and saw him kick my personal shoes. When challenged he said they were in the way. Kicking customer shoes is not ok

@JustTweetGeorge Hi George, thank you for reaching out. We'd like to assist you further, please send us a direct message, so we can look into this for you. - Isabelle

@TKMaxx_UK Please may I ask if you have stopped selling Fred Perry Trainers as I have been visiting my local TK Maxx in Northampton for weeks and weeks on end and not found any since before Christmas. 😢 Please help.

@Nnncxo6 Hi there, I have just follow you back :) - Victoria twitter.com/messages/compo…

@TKMaxx_UK hi are you able to follow me so I can dm you about a purchase I’ve made

@sam_alcock93 Hello again Sam, we have dropped you a follow. Would you be able to try again, thanks - Michael

@TKMaxx_UK Thanks for the reply. I've tried to DM you and I get a message that I don't have the required permissions.

@TKMaxx_UK can you please advise how a member of staff on maternity leave can access old pay slips? Currently locked out of workjam. HRs number rings through and no way to contact payroll. Thanks

@Aj689965 Hi, we’re so sorry to hear you didn't receive your receipt. If you wouldn’t mind sending us a DM we can look into this further. Thank you - Daniel

@TKMaxx_UK hello, I brought a pair of jeans however wasn’t given a receipt. I’d like to return these jeans but not sure how to do so without a receipt, thanks.

@brooke_louise Hi, thanks for your message and I apologise for your experience. Please send us a DM with your receipt and images. Once received we can look into this further. - Zoe

@TKMaxx_UK I bought a new duvet cover set, which I’ve just washed and the seam has frayed and come undone 😩

@jsimpsonijs Hi! I'm sorry to hear this, please can you kindly pop us over a DM so we can look into this for you. Thanks -Shabnam

@TKMaxx_UK I bought my wife a Hobbs Dress for Christmas, but when she tried it on, the security tag was still on it. I have tried customer service via the website, but no response. Can you help, please?

@CalvinMcFarlane Hi Calvin. Thanks for reaching out to us and I am sorry you are having issues with your Treasure Card. Please send a DM with all the details and we will be happy to look into this further for you. Carolyn

@TKMaxx_UK how difficult can it be to register if the registration does not accept the place where the card was issued?

@thebullettrain Good morning, thanks for reaching out. I'm sorry to hear about your experience with the item after one wash. Please can you kindly pop us a DM so we can advise further. Thanks -Shabnam

@cath43end Good morning, thanks for reaching out. I'm sorry to hear about this, please can you kindly pop us a DM so we can look further into this. Thanks -Shabnam

@TKMaxx_UK the Dundee store has a disabled loo which says currently out of use , this sign has been there for more than a year , why ?

@rooITV Hi there, we’re so sorry to hear about your experience. We’d love to talk to you about this a little more if you wouldn’t mind contacting us on email at customerservice@tjxeurope.com or on 01923 473561.

@TKMaxx_UK Thanks @TKMaxx_UK Mansi but it doesn’t allow us to DM you now the new Twitter took my blue tick away and made it a paid for service.

@TKMaxx_UK last winter pregnant me came to return a new coat as the zip wasn’t working. Your employee refused as it zipped for her. This winter I stand by my dad’s grave often in the cold, as your zip still doesn’t work. Why did you refuse to believe & take back a faulty product

@rooITV Hi there, I am sorry to hear about your experience. Please DM us, so we can assist you further- Mansi.

I don’t shop at your store @TKMaxx_UK & don’t plan to again. It was just I couldn’t walk far when pregnant & we happened to be outside your store so my husband bought me this coat. In the meantime under consumer rights & a basic moral code you still owe me a refund or replacement

@Blueyblue33 Hi there, thanks for your message. Please can you kindly send us over a DM, so we can look into this further? Thanks. - Karlee

@TKMaxx_UK poor customer service today, first of all you wanted us to cue for a unreasonable amount of time due to poor realisation that the cues are massive and that putting more workers at the till would be a good idea secondly you want us to cue again to do the click collect??

@cros98888 Hi Lauren, thanks for your message. Please could you kindly send us over a DM with some further information, so we can look into this further? Thank you. - Karlee

Never going @TKMaxx_UK again. Accused of shoplifting because a box was broken.

@kate_cymru Hi Kate. Thanks for taking the time to reach out. Please contact our team on 01923 473 561 or via email to customerservice@tjxeurope.com and we can look into you query. Thanks - Richard

@TKMaxx_UK will you be stocking any of the Ramadan decorations in the Cardiff stores? There’s a large Muslim community yet none of the three stores have anything

@emjwhi Hey Em, Thanks for the message. You can now send us a DM. Thanks - Daniel

@TKMaxx_UK hi, how do I DM you? X