Tom Walsham

We're trying a new model for training #ProductManagers with the @APMToronto program I just published "Crossing the PM Career Chasm" about getting this off the ground : @tomwalsham/crossing-the-pm-career-chasm-781a5361f90f" target="_blank" rel="nofollow noopener">medium.com/@tomwalsham/cr…

@Wicked_Dinosaur Demolition Man

Name a movie you've watched more than five times. No explanations.

Greta Thunbird is proud to announce the hatching of (give or take) nine baby ducklings. Mother and ducklings are doing well.

Introducing Greta Thunbird, the duck who lives on our deck now.

@maggijmitchell @al_clevin Amazing! Congrats to you both 😍

If you're a tech entrepreneur in Toronto with an idea for a new business someone wants to give you a $10k grant to get started #Toronto #startup #StartupsVsCovid19 #techTO linkedin.com/feed/update/ur…

@ruhee_ Catching this thread super late (thanks Twitter algo!) but have to share that Bok Choy loves MSG. Just a pinch. About 1/8 the amount of salt you'd use. This also works with broccoli.

Some honest-to-god monster(s) broke into my friend’s childcare facility and smashed a safe haven for kids into smithereens. If you’re someone who could use coworking or childcare, consider buying a day pass for @the_workaround as they recover.

On point advice from @ZJHadley on making the annual review cycle less painful: “The Secret to Not-so-Scary Performance Reviews” link.medium.com/kUcWWiw052 I can attest she is adept at providing regular critical feedback 😶📈

Every cook should have MSG granules in their spice rack. In moderation it's a game changer...and why my gravy is so good

@AirCanada Confused by the notification email you sent saying AC858 has changed from 23:50 departure to 17:57. You emailed at 17:58. 🤔 All online status are reporting the same thing. Could you let me know if you did change the flight time, and if so, to what (realistic) time?

@ZJHadley @NoraJKS 👀😲

@NoraJKS Don't let @tomwalsham find out other men don't make dinner every day. I've got him convinced my unwieldy boobs and delicate lady hands prevent me from using the stove 💁‍♀️

Wow, one whole day!

Our next event is on Oct 30! Discussing Toronto's product consultancy ecosystem with @savagetweets (@connectedio), @tomwalsham (@TWG), and Jack (@rangleio). Buy your tickets now! 😃 eventbrite.ca/e/inside-toron…

This Wikipedia article on the "town of Flin Flon" is some of your best work @tomcreighton

Obviously a small sample size, but both companies are operating in highly competitive markets, and support remains a differentiator that many have already written the playbook for.

Foodora: Delayed chat queue. Manually paste unreadable order id. No way to get back to chat in app. Upload photos by email. Radio silence. No indication they intend to do anything but "work with the restaurant". 2 hours. Support Philosophy: Obfuscate and deflect until you give up

A Tale of Two Support Chats: Tonight I received a broken table from @WayfairCanada and an incomplete/spilled order from @foodora_ca ...

Hey aspiring APM's! I get similar questions coming in about @APMToronto coming in, so thought I would answer a couple of FAQ's in this thread. #apmtoronto #productmanagement

PM is an awesome job: make big decisions about the product, often be the face of it in presentations/meetings, etc. I haven't been one for years now and have since led almost every other function, so I feel like I can share a different perspective freely... PM is the worst job: