@tradesy
How do you post pictures on this site.
I have new designer things and after 1 picture
It won't let me post more, even with multiple tryst.
So why is that?????
Then I get a Nasty email stating I need to post more.
So why is that????
@SixThirteen613 We are so sorry for the trouble the payout timeframe has caused. We will be sure to share your feedback with our team in hopes to grow in the right direction.
I feel like a lot more people would be using @tradesy if they could cut down on the payout time it takes for sellers to actually get their money. My last sale was on 9-8 but won’t clear to my bank until 9-19? That seems longer than any other sellers platform out there? Thoughts?
@nytmarearts@Cathaleen_Chen@vestiaireco Hi There, we understand the need for more insight and clarity about our transition, we encourage you to visit Tradesy.com or give us a call at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT, we are here to chat more about what's to come!
@Cathaleen_Chen@tradesy@vestiaireco When you say shut down Tradesy, do you mean taking them out of the market? How is this new Vestiaireco different? Tradesy has sellers selling things for more than the outlet stores. Defeats purpose of site. WHY would I buy fr Tradesy when I can go to actual store for less?!
my latest dispatch on resale: @vestiaireco to shut down @tradesy next year and integrate all of its customers and sales onto the wider VC platform. this means competition is steepening in the US resale market businessoffashion.com/articles/retai…
@awrkngwardrobe Unfortunately, there isn’t a way to download your history. You would need to capture your purchase history with screenshots before the site sunsets.
@ypressner Hello! We certainly apologize for any confusion and are happy to provide any clarity that you made need regarding this process. Please send us a DM at your earliest convenience.
@JS33213192@TracyDiNunzio@vestiaireco Hi Jill, we are terribly sorry for any concern regarding our Return Policy. For more info on our Return Policy please see here tradesy.com/returns/. Additionally, we would be happy to speak with you about any specific return, please email team@tradesy.com for more.
@GlamourGallerie@dotLA@vestiaireco We will be migrating your items onto the Vestiaire Collective platform. We will be in contact this Fall on the steps to take for your items and account information to be fully migrated with just a few clicks of a button. Please let us know if you have any other questions.
@dotLA@tradesy@vestiaireco i hate the Vestiaire app. its archaic . their customer service is in europe too.
Will the merger create a new app or keep us here or move us to the insanely outdated crap vestiaire app ? this sucks
@FussbudgetVntge Hi There, we are so sorry for any inconvenience caused. Please contact us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to look deeper into this matter.
Worst part is after building my brand online over 10+ years, having it sullied by some scammer. I only recently started selling on @Tradesy so have only made a few sales, mostly for items consigned to me by clients but still... seems like there is no protection for sellers??
Has anyone had this experience? My @tradesy shop was flagged as associated with another account that violated TOS. (I dont know anyone on there.) They've closed my shop and refuse to explain how they determined the association so I don't know if my shop or email were spoofed.
@tradesy I admired this company because,it was women owned, and as a minority I felt, I was given the opportunity to grow in my own business. Unfortunately Jubilee and Edwin have been the curse of my life in this app, now I am just moving my items out of here.
@tradesy I need help with an old puchase that was a really bad experience. I've tried to contact you before re this matter. The seller is still active but won't reply. Scamming people like this shouldn't be possible on a site like yours. I want my money back/compensation. Now.
@Evapawlus@tradsey Hi Eva, we strive to be the safest, most reliable peer-to-peer marketplace and are so sorry for any concern. Please send us a dm and we will look into this right away.
@theitfeminist Hi S! We give sellers up to 10 days from the date of purchase to ship out their item. Though we often see them ship within 3-5 days on average. Please send us a DM and we can look into this further with you.
@TenGoodReasons Hi Lucy, we have sent you a direct message to assist you with any authenticity concerns, we look forward to providing you with any necessary insight, and next steps as we have a zero-tolerance policy against replica items listed or sold.
@kkuzmesk@KarynPG Oh no! We are so sorry about this experience. We’re happy to take a look. If you still need assistance please send us a dm so we can help?
@TenGoodReasons Hi Lucy, we are so sorry to hear you have authenticity concerns. We stand by our commitment to buyer protection and authenticity guarantee. Please send us a DM so we can help you & look into this further.