Trax G+

@MFSO_CH Really sorry to hear of your issue. Understand from our customer service team that this is now resolved and if you have any further questions, please email them at support@traxfamily.com

@traxgps did you closed doors? Is your business still open and available? Ordered a device 7 days ago absolutely no update or follow up. Sent email and tried to open a ticket on your platform but nothing happened. Not a very good impression...

@PhilipChapman Hi Philip, thanks for reaching out. Our support team has received your enquiry and will be in touch soon.

@traxgps Hello. Are you still in business? The iOS app has not been updated for iOS 14. Cannot see the integration with ‘Find My’. Cannot see any £ prices for data plans. App on iOS still requires multi log is per day and many other issues. Can you help?

@Onkel_Sebastian The Trax should have support on iOS 14, I will confirm the same with our technical team!

@traxgps please, please, pleas support that in iOS 14. looks like a much better User Experience for free ✨ 9to5mac.com/2020/06/22/thi…

What we are facing is unprecedented and we're trying to do our best to offer support. Today we have cut the price on Trax 3G+ devices by 50 $/ €. Everyone who has purchased a 3G device over the past 7 days will also be refunded the difference. Stay safe!

@ltwbNaeopqpHIQ3 You can send the details on support@traxfamily.com.

@traxgps @POCSports @ProductHunt Hi，do you need GPS device supplier? Pls contact me .We are supplier from china.

SnowTrax @POCSports Edition is featured on @ProductHunt today. And looks like the snowy weather outside came just in time too ☃️🌨️. Say "hello" and ask us questions - we're waiting for you👨‍💻. #innovation #nordicmade #sthlmtech #nordictech producthunt.com/posts/snowtrax…

@ltwbNaeopqpHIQ3 Thanks for letting us know! We will contact you back in case of any such requirement.

Meet SnowTrax, the Smart GPS Tracker for kids on #slopes: snowtrax.io. The ISPO Awarded concept developed in collaboration with @POCSports has come to life just in time for the new #ski season! #digitaltransformation #innovation #nordicmade #sthlmtech #kidsonskis

@skylt1 Hi Andreas, Can you please contact us on support and share the email id through which you created a trax account? Regards.

@traxgps My account and tracker has disappeared in the migration - what do I do? My cat just lost the tracker in the woods and I need to find it before the battery runs out!

@janessadawn Hi, Unfortunately, we had an issue within our servers that caused the Trax app to become unresponsive. We have looked into what the cause of this issue was and have now resolved this. Our apologies for the inconvenience. Thanks.

Hey @traxgps, you're down again. Twice in a week does not make me feel great about service consistency.

@daveposton Hi, Unfortunately, we had an issue within our servers that caused the Trax app to become unresponsive. We have looked into what the cause of this issue was and have now resolved this. Thanks.

@JaelxP Yes, We have coverage with Claro. Kind regards!

@traxgps is Perú a supported country on the international coverage?

@LaurentGigon We are working on a solution as the service has been intermittently down today. We are sorry for the inconvenience.

@Mckruz We are sorry to hear about that. Can you please forward us your tracker details on our support portal, here is the email id for the same: support@traxfamily.com?

@traxgps I ordered your data plan and device. I just got the device but have not gotten an activation code for the plan

@Mckruz Hi Matt, you should have now received an activation code on your given email address, please check. Thanks.

@Mckruz Hi Matt, sorry to hear, could you share your mail address or account with which you ordered @ support@traxfamily.com so we can take immediate action? Thanks

For all our Trax Play users, don't forget that next Tuesday the Trax G+ App will permanently replace the Trax Play App. Here's what you need to know if you have a Trax Play device: traxfamily.com/2019/07/22/tra… Happy Weekend!

@hughbo thanks for your interest! You can contact us via support@traxfamily.com for more information

Hey folks. I'm currently reviewing @AngelSenseGPS a GPS tracking solution for kids with #Autism who wander. I'm wondering if you have any questions about this or anything you want me to specifically test on this device? Wandering is a HUGE problem and your thoughts matter.

The New Trax G+ App will replace the Trax Play App. If you have a Trax Play device, here is what you need to know: traxfamily.com/2019/07/22/tra…

@jy_sully Hi, We have replied you back in our support portal. Please check.

Hey @traxgps why won’t you answer my e-mails i have a major issue with your product and need assistance