@tryakshaay Hi Akshaay, we regret the inconvenience you’ve experienced. Your case has been escalated to our dedicated team for further attention and resolution.
@DMIFinance Your AI IVR is efficient only at one thing — stopping customers from cancelling loans on time. No payment link received, 30 mins wasted, and now penalty threats for company-side failure. Please send the link over email immediately. Ref: 162265044