Tzumi Electronics

507 posts

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Tzumi Electronics

Tzumi Electronics

@tzumiusa

At Tzumi we design and manufacture ambitiously innovative electronics accessories, with one goal in mind: a simpler, better life for every customer.

New York, NY Katılım Mayıs 2013
372 Takip Edilen307 Takipçiler
Tzumi Electronics
Tzumi Electronics@tzumiusa·
@Spriggs_FM You can control both with a single remote as long as you point directly at the Moodlights you're trying to control. If both of the Moodlights are placed close to each other, it may control the one you aren't trying to change so try to place them away from each other.
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Spriggs.FM
Spriggs.FM@Spriggs_FM·
@tzumiusa just a quick question: if I buy two mood lights, can I contol both strips with a single remote or will I need both remotes?
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Tzumi Electronics
Tzumi Electronics@tzumiusa·
@Twizted8x Hello! We'll be more than willing to assist you with Klic padlock sharing if you could send us a Twitter Direct Message.
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Vincent M. Papineau (he/him)
@tzumiusa Just bought a Klic Lock and can't get it to charge at all. Can't find any help about the problem online. Hoping i can get assistance here. ??? Otherwise useless for the file safe it's supposed to go on.
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Laurel
Laurel@laureltouby·
@tzumiusa — pathetic customer support. Have been trying to return my malfunctioning battery for 3 days now. Case #8119
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Tzumi Electronics
Tzumi Electronics@tzumiusa·
@ImranAnwar Hello! We're sorry you seem to be having issues with one of our speakers. We'll be more than willing to assist you if you could send us a Twitter Direct Message.
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Tzumi Electronics
Tzumi Electronics@tzumiusa·
@JocMaxedOut We're sorry your remote doesn't seem to be working! We'll be more than willing to help you if you could send us a Twitter Direct Message.
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Tzumi Electronics
Tzumi Electronics@tzumiusa·
@Debbie_GBennett Hello, thank you for reaching out! We have replied to your ticket so please check your email for updates. :)
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Tzumi Electronics
Tzumi Electronics@tzumiusa·
@xLilGothx Hello! We're sorry you seem to be having issues with our Soundmates. We'll be more than willing to assist you if you could send us a Twitter Direct Message.
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💔Lil_Jeep💔
💔Lil_Jeep💔@xLilGothx·
@tzumiusa I love the soundmates but they stopped connecting to my phone and laptop 😭
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Tzumi Electronics
Tzumi Electronics@tzumiusa·
@skraz Hello Clark! Please check your email as we have responded to your inquiry.
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Tzumi Electronics
Tzumi Electronics@tzumiusa·
@NightVIIX Hello! We're sorry your cable seemed to be bent on arrival. We'll be more than willing to assist you if you could send us a Twitter Direct Message.
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Tzumi Electronics
Tzumi Electronics@tzumiusa·
@seanrandal Currently, our online shop is not fully running so there is no option to purchase separate parts at this time. But if you are having issues with one of our products, feel free to fill out the support form on our website or email us at support@tzumi.com
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Sean
Sean@seanrandal·
@tzumiusa is there a section on your website where people can buy replacement parts?
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Tzumi Electronics
Tzumi Electronics@tzumiusa·
@DStreitmatter Hello! We'd be more than willing to assist you if you could send us your email address or case number through our Twitter Direct Messages.
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Tzumi Electronics
Tzumi Electronics@tzumiusa·
@FenamTerra Hello! We're sorry you seemed to be having issues getting in touch with us. Please send us your email in a Twitter Direct Message so we can look up your ticket.
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Tzumi Electronics
Tzumi Electronics@tzumiusa·
@cristinagarbar2 Hello! We're sorry you seem to be having pairing issues! We'll be more than willing to assist you if you could send us a Twitter Direct Message.
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CrissySt1 🇮🇹❤🇺🇲
CrissySt1 🇮🇹❤🇺🇲@cristinagarbar2·
@tzumiusa I have issues with the tzumi soundmates. They don't pair together and it seems that one of them doesn't even work. I bought them 2 months ago for my son but they don't work and since I don't have their package anymore @Walmart doesn't want to refund the money .
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Tzumi Electronics
Tzumi Electronics@tzumiusa·
@octaves_ Hello Steven, we're sorry your Moodlights didn't seem to come with a remove! We'll be more than willing to assist you if you could send us a Twitter Direct Message.
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steven
steven@octaves_·
@tzumiusa I got this for Christmas but it didn’t come with a remote! :(
steven tweet media
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Tzumi Electronics
Tzumi Electronics@tzumiusa·
@Flawlessphotos Hello! We apologize as we are still trying to catch up from the holidays. Please send us your full name or email arddess in the Twitter Direct Messages so we can better assist you.
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Flawless Photos
Flawless Photos@Flawlessphotos·
@tzumiusa I reached out to your customer service over a week ago. And I still haven’t heard back. I bought your wireless mouse from Walmart and it didn’t come with the nano receiver can I please get a replacement
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Tzumi Electronics
Tzumi Electronics@tzumiusa·
@CamNero Hello! We apologize about the delays as we are trying to catch up from the holidays. We'd be more than willing to look into the issue your son may be having if you can provide us the case number or his email address through Twitter Direct Messages.
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Tzumi Electronics
Tzumi Electronics@tzumiusa·
@906Vin Hello! We're sorry you seem to be having issues with the app. Can you specify exactly which phone model you have in a Twitter Direct Message?
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Tzumi Electronics
Tzumi Electronics@tzumiusa·
@KananMehra Hello! We apologize about the delays as we are trying our best to catch up from the holidays. We'll be more than willing to assist you if you could send us a Twitter Direct Message.
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Tzumi Electronics
Tzumi Electronics@tzumiusa·
@jcrawf74 Hello John! We have just replied to your message on Facebook. If you cannot access your Facebook Private Messages, we would be more than willing to resend it to your Twitter Direct Messsages.
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John C
John C@jcrawf74·
@tzumiusa hi bought the #rocksolo karaoke mic and sound only coming out of 1side speaker, assume should be from both? #faulty?
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Tzumi Electronics
Tzumi Electronics@tzumiusa·
@mr_sumaz Hello! We apologize for the delays as the holidays had us a bit backed up. We'll be more than willing to assist you if you could send us a Twitter Direct Message.
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