Uber South Africa

@mandels91 We appreciate your patience, Mandi. Kindly note that we've replied to your DM, please check.

@Uber_RSA I cannot believe the number of complaints aimed towards Uber on here and hello Peter etc. I makes sense though considering the lengths their consumers have to go through to query or complain about something. They just have the same repetitive excuses and lies.

We've excited to announce that we've teamed up with Google to host a series of #IamRemarkable sessions for women earners as part of the #GigSister initiative! This provides earners with the tools to empower themselves for business success by equipping them with leadership skills.

@Meister_SK We are sorry to hear that, Khanyani. Please DM send us the mobile number linked to your account along with more details about the charge in question so that we can help.

@Uber_RSA I need my refund you guys charged me twice for one ride yesterday

What's the longest trip you've ever completed via the Uber app? 🤩 #UberSouthAfrica youtube.com/watch?v=eEUODo…

@0cd9226dd209426 Sorry to hear about the trouble, katso. Could you please drop us a note here [spr.ly/6007B6w1WJ]? Rest assured that our specialised team will follow up as soon as possible.

@Uber_RSA we shared a ride with Simza on the 1st March. I did not know what to do until someone advised me about this platform. The driver stole my IPhone and rudely told us he won't stop for us to check a phone, we will have to wait 20min. In 20min he just said it's not there.

@kharie_crista Sorry to hear about the trouble, kindly note that we've responded to your concern via DM. Please check.

@Uber_RSA You have not responded to my dm and your driver still has my package without ending the ride meaning you guys can still track him!

@Uber_RSA your uberconnect driver has had my package for over 2 hours (for a 15 minutes trip), I have called multiple times and he is drunk in some noisy place. Please help?!

@kharie_crista We understand your worry, we have forwarded your request to another team as they are experts in solving issues like yours and will contact you through the rider app or email. Appreciate your understanding.

@Uber_RSA I have!

@AyandaNMakhanya We get your worry, please DM us with a screenshot of the deducted amounts, so that we can provide the necessary assistance.

@Uber_RSA Please assist with an unauthorised amount that went off my account.

@AyandaNMakhanya Sorry to hear about the trouble, please DM us with a screenshot of the deducted amounts, so that we can provide the necessary assistance.

@Uber_RSA @Cruela54 An uber charge went off my account but doesn’t reflect on your app (I didn’t take any trip). Can you guys respond to my DM’s and refund my money.

@Uber_RSA guys can I have my money back

@herbesteater Sorry to hear about the trouble, Please DM us the mobile number linked to your account and the order details so that we can assist ASAP.

@Uber_RSA can you please process my refund for cancelling my order!!!

@Slizzy_SA We appreciate your patience. Kindly note that we've replied to your DM, please check.

@Uber_RSA your courier driver are criminals. Busy stealing our packages…mxm

@MNgubeni37104 We appreciate your frustration regarding this issue, Mondli. Please DM send us the mobile number or email linked to your account so that we can further assist you.

@Uber_RSA Uber why did you close Houghton lane please open it up we are working there and we are now used to motor Uber please

Get the help you need through 24/7 phone support! Have a question about your trip? With our dedicated phone support line, you have the option to speak to us about the issues that matter to you. Are you a rider? Dial +27800172956. Are you a driver? Contact us on +27800172957.

@TechNoob14 Sorry to hear about this. Please DM us the mobile number linked to your account and the order details (order ID #, date and time) so that we can assist ASAP.

@Uber_RSA fix your system please how can 1 person have a delivery and a driver profile working at the same time and the person delivering food is not the person on the profile and I have proof

@Cruela54 We understand your concern, in order for us to assist further, please confirm your phone number and reply with the following details: The first 6 and last 4 digits of the credit card The expiration date Appreciate your understanding.

@Uber_RSA I have 2 Uber accounts, don’t know which one this transaction came out off as no trip is shown on both accounts but I sent screenshot in DMs

@Uber_RSA Money went out of my account for an R50 uber charge and I didn’t take a trip worth R50 yesterday and also I’m not signed up for UberOne so what’s happening? Can I get my money back please

@Cruela54 We get your worry, kindly note that we've responded to your concern via DM. Please check.

@J3nnif3r4ev Sorry to hear about the trouble, please DM us with the phone number or email address associated with your account, trip details in question (Date and Time), so that we can provide the necessary assistance.

@Uber_RSA what a shitty app lately. You guys now intentionally use longer routes in app to charge more wtf? @Uber @Uber_Support

@munorwa41701 We appreciate your patience, Munorwa. Kindly note that we've replied to your DM, please check.

@Theo_Galeboi101 We appreciate your patience. Kindly note that we've replied to your DM, please check.

@__Siiwe @Uber_RSA This membership thing is news to my ears. Thanks. i will look it up

@Uber_RSA This is very frustrating. Why is Uber attempting to bill me without my consent? What is this mess !!!!