Uber Support

@EmilyPe25385316 Thank you for reaching out. To assist you further, please share the phone number and email address associated with your Uber account via DM, so we can assist you further. x.com/messages/compo…

@UberEats hello I want to see if I could delete completely my account please...

We understand how important it is to get this resolved. We would be glad to assist you with your concern. To help us better understand the situation, please elaborate on your concern and share your phone number and email address linked to your Uber account along with the trip details (exact date and time, trip ID, etc.) via DM. Once we receive the necessary information, we will review it accordingly and proceed further. We look forward to your response

@Uber I’ve only used uber on one occasion. They charged me twice for the same journey. Never used them since nor any of their other services

Can you blame us?

@Antoine34lj Estamos para ti 24/7, @Antoine34lj. 😉

Hola @UberEats gracias por regalarme crédito, pagaron mi cena, seguiré siendo leal otros 8 añitos. 🙏🏿

We completely understand how incredibly frustrating and upsetting it is to see a driver take a drop-off photo and then walk away with your food. To help us investigate this right away, please share the phone number and email address associated with your Uber account, along with the order details via DM. Once we have this information, we will review the details and assist you accordingly. We look forward to your response.

We understand how important it is to get this resolved. We would be glad to assist you with your concern. To help us better understand the situation, please share your phone number and email address linked to your Uber account via DM. Once we receive the necessary information, we will review it accordingly and proceed further. We look forward to your response.

@Uber 06/04/2026 UBER *ONE MEMBE 06/03 PURCHASE CA Virtual Card -$9.99

@BusinessLit Your concern has been carefully reviewed, and we've sent a response via DM. Please take a moment to check it there. We appreciate your understanding in this regard.

@Uber How do I message a driver AFTER I reserved the ride?

@MisalignedModel Thanks for sending over the information. We have sent you a Direct Message (DM) with specific information and next steps regarding your concern. Please check your inbox and reply to us there, so we can assist you further privately. x.com/messages/compo…

@Uber_Support sent! Thanks!

@Uber_Support, I realized that I've left my suit in one of your cars. And have been unable to get through to the driver through the app Is there anything you guys can do help? It's really important for me to get the suit back, it's my one and only suit so I'm kinda desperate here

We understand how important this is to you. We can see that you have an open thread with our team in your in-app messages, and the resolution they shared earlier remains the guidance for this issue. Upon review, we did receive your message as well with the proof that you did deliver the food and that's why your account is still active and that report did not affect your account to continue with deliveries. The Report Hub is simply there to help you track rider feedback. In addition, we really don't have any way to remove that message since it's a system generated message whenever a consumer provides feedback. We truly apologize for any stress or confusion this caused, but please rest assured that your account is safe. Let us know if you have any other questions.

@Uber I Received an incorrect report saying I didn’t deliver an order. I actually completed the delivery and took two proof‑of‑delivery photos at the dropoff. Requesting this to be reviewed and removed from my account the delivery was done and verified.@Uber_Canada @Uber_Support

@MinaGamal04 Thank you for reaching out. We have sent you a Direct Message (DM) with specific information and next steps regarding your concern. Please check your inbox and reply to us there, so we can assist you further privately. x.com/messages/compo…

@Uber_Support @Uber_Support I sent an update via DMs no different issue

Hey @Uber_Support, your app is completely glitching and won't let me change the payment method for a delivered order, and the help section is looping me. Can someone DM me to help fix a billing issue?

@theonejayleigh We regret the inconvenience caused. We’ve sent you a message in DM with more details regarding this. Please check your inbox and let us know if you need any further assistance, we’re here to help. x.com/messages/compo…

@UberEats I ordered from s2 & the driver gave me some one else’s order with their name attached to the order. Uber is saying I’m not eligible for a refund & I need my money immediately

@Nicchamberlain We understand that this experience wasn’t ideal, and we’d like to look into it further. To better assist you, please provide the email address and phone number linked to your account via DM, along with any additional details about your concern. We look forward to your response.

@Uber_Support I’d like to make a complaint against a driver. The trip was cancelled by him so I can’t make a complaint in the app. Please advise.

@Gregory07706245 We understand that this experience wasn’t ideal, and we’d like to look into it further. To better assist you, please provide the email address and phone number linked to your account via DM, along with any additional details about your concern. We look forward to your response.

Dear @uber could you please ask your drivers to use your navigation system and not whatever maps are preloaded in the driver’s Haitian burner phone? Thought I was going to die three times on latest ride

@sandywandywooo We understand this experience was less than ideal. We'd like to take a closer look. Please send us a DM with the phone number and email address associated with your account. We'll be looking forward to your response.

@UberEats I ordered from y'all and there was food missing. I used your service bc I am ill, & didn't feel well enough to drive. I ended up having to drive anyway to get the correct order!

@espinosadelar Hola, @espinosadelar, llegaste al lugar indicado, por favor te invitamos a compartirnos más detalles de lo sucedido con tus viajes al DM y con gusto te ayudaremos.

Acabo de tener la peor experiencia con @UberEats , mi pedido se demoró más de una hora en llegar, llegó absolutamente frío y no puedo disfrutar nada. Solo me pone “lo lamento” la peor experiencia en un servicio de comida

@CristianS089 @CristianS089. Queremos revisar tu situación y ofrecerte la mejor atención. Envíanos un DM/mensaje directo, estaremos encantados de ayudarte. Por favor sigue nuestra cuenta @Uber_support. ¡Te esperamos! 👀

@Uber_Support Pues denle seguimiento al reporte, quedaron de darle seguimiento y Uber nada más se cruza de brazos, este personaje es un peligro para los usuarios

Ya se hizo la denuncia pero falta que @Uber haga su parte, este poco huevos agredió a mi hermana, por no pagar en efectivo, aparte de violencia física fue verbal @AztecaNoticias @nmasforo esto en CDMX @GobCDMX @CDMXConsejeria #vioenciaalamujer #cdmx #centraldeabastos

@magvenegas ¡Hola! Nos pondremos en marcha a revisar lo sucedido, te pedimos que sigas nuestras redes sociales envíanos un DM con tu información. Estamos aquí para ayudarte.

Sigo sin entender tus “tarifas dinámicas” o como le llamen a esto, @Uber_MEX. Uno acepta el viaje con la cantidad estipulada inicial, no esperando que te aumenten $157 cuando el trayecto fue meramente el mismo. Mejor pongan el monto final desde un inicio.

@yasminff hama na DM, vamos ajudar da melhor forma. Estamos te esperando! 😁 x.com/messages/compo…

@Uber_Brasil o que eu faço se eu tiver esquecido um item no carro e o motorista nem responde e nem atende?

@AndreaDeiaCM @AndreaDeiaCM.Se quiser que a gente verifique isso pra você, manda uma mensagem na DM.

@Uber_Brasil minha conta foi bloqueada de novo, em menos de 1 mês sem nenhum motivo. Tá cansando. Vou deletar o app e usar só a 99

@___skblue Hola para continuar con tu soporte de la mejor manera es necesario que sigas nuestras redes sociales y te comuniques con nosotros de manera privada. Recuerda que estamos a un mensaje de distancia.

@Uber_Support necesito contactarme con un socio por pérdida material y el ÚNICO MEDIO es un número que no me contesta, NECESITO OTRA AYUDA COMO OTRO NÚMERO O MEDIO DE CONTACTO POR FAVOR.