Union Bank of Nigeria Help Desk

Welcome to a #StrongerUnion #AStrongerUnion #AUnionofTitans #UnionBank #YourSimplerSmarterBank

@bubuigbo Hello @bubuigbo, We apologize for the inconvenience caused by the failed transfer, please be informed that a response has been provided via DM. Kindly check to confirm same. Thank you.

@UBNHelpDesk please I need your help 🙏 I transfered money from my union bank account to my opay account,since yesterday... The transaction failed but I was debited, till this moment it hasn't reversed. It's more than 24 working hours... Please I need this money for urgent need

@baddestboymax_ Hello @baddestboymax_, We sincerely apologize for the inconvenience caused by the transaction. A response has been sent via DM, kindly check and confirm. Thank you.

@UBNHelpDesk @UBNHelpDesk

@UBNHelpDesk please what is wrong with your network since??, my account was credited few hours ago and I'm yet to receive payment please fix up this situation

@odafrica Hello @odafrica, We’re sorry to hear you’re experiencing a serious issue. Please share more details about the issue you are experiencing via DM so we can assist you better and work towards a resolution.

@UBNHelpDesk Hey, guys. What exactly is going on at your bank? I have a serious issue that I intend to take up ASAP.

@Bartian_Bob Hello @Bartian_Bob, We apologize for the inconvenience caused with respect to your delayed transaction, please be informed that a response has been provided via DM. Kindly check to confirm same. Thank you.

@UBNHelpDesk I have a failed transaction issue I need resolved. Please respond.

@DeDusky Hello @DeDusky, We apologize for the inconvenience caused with respect to your delayed transaction, please be informed that a response has been provided via DM. Kindly check to confirm same. Thank you.

@UBNHelpDesk Good evening sir. My account was credited with 2900 naira since yesterday and I am yet to receive the payment. However, my dashboard shows the transfer was made and went through. Please, I am writing to request that this issue be rectified. Thank you.

@babatunde_maka @UNIONBANK_NG Hello @babatunde_maka, Please be informed that a response has been provided via DM. Kindly check to confirm same. Thank you.

@UNIONBANK_NG @UNIONBANK_NG I did not get your response.

We are proud to announce that Union Bank has been named winner of the Best SME Growth Banking Initiatives Award at the 6th Nigeria National SME Business Awards organised by the Association of Small Business Owners of Nigeria (ASBON) in partnership with the Lagos State Government through the Ministry of Commerce, Cooperatives, Trade and Investment. #EndlessPossibilities #UnionBank #BestBankforSMEs

@babatunde_maka @UNIONBANK_NG @cenbank @fccpcnigeria Hello @babatunde_maka, We apologize for the inconvenience experienced in regards to your delayed account reactivation, please be informed that a response has been provided via DM. Kindly check to confirm same. Thank you.

@UBNHelpDesk @UNIONBANK_NG @UBNHelpDesk @cenbank @fccpcnigeria I started my account reactivation first week of April. April 22, bank said "priority attention." Today is May 4. Account still locked. Funds still inaccessible. Almost one month of empty promises. Please intervene. #BankingFail

To every Nigerian working, building and showing up every single day, you may take the day off today, you deserve rest. Happy Workers Day! #WorkersDay #RestDay #TeamUnion #OffDay #UnionBank

@babatunde_maka @UNIONBANK_NG @cenbank @fccpcnigeria Hello @babatunde_maka, We apologize for the inconvenience experienced in regards to your delayed account reactivation, please be informed that a response has been provided via DM. Kindly check to confirm same. Thank you.

@UNIONBANK_NG @UBNHelpDesk @cenbank @fccpcnigeria I started my account reactivation first week of April. April 22, bank said "priority attention." Today is May 4. Account still locked. Funds still inaccessible. Almost one month of empty promises. Please intervene. #BankingFail

@El_Orsino @UNIONBANK_NG Hello @El_Orsino, We apologize for the inconvenience this has caused you, please be informed that a response has been provided via DM. Kindly check to confirm same. Thank you.

@UBNHelpDesk Good morning @UNIONBANK_NG, I need urgent help resolving a restriction/hold placed on my account following an unresolved incident at one of your branches. I have not been given clear information on the matter, and I’d like this reviewed properly. I've also DMed already.

Welcome to a #StrongerUnion #AStrongerUnion #AUnionofTitans #UnionBank #YourSimplerSmarterBank

@shayanatee001 Hello @shayanatee001, We apologize for the delay in your account opening, please be informed that a response has been provided via DM. Kindly check to confirm same. Thank you.

@UBNHelpDesk Hello I opened a union bank account at Gombe NYSC camp since Friday and I am yet to receive my account number and I haven't received any mail

Important update! Please watch to the end and share with your family and friends. For questions/concerns, please call us on 07007007000 or email us at customerservice@unionbanknng.com #UnionBank #YourSimplerSmarterBank

@seyifidelity16 Hello @seyifidelity16, We apologize that you're having trouble accessing the mobile app, please be informed that a response has been provided via DM. Kindly check to confirm same. Thank you.

@UBNHelpDesk I have been having a problem opening my bank app for days now especially in critical moments on different occasions.

@techdbaseengine Hello @techdbaseengine, We apologize for the inconvenience this has caused you, please be informed that a response has been provided via DM. Kindly check to confirm same. Thank you.

@UBNHelpDesk please check and respond to dm

@Temitee__ Hello @Temitee__, We apologize that you're having trouble accessing the mobile app, please DM your account number and the error message received to enable further assistance.

@UBNHelpDesk Hello I can't access my Mobile app since yesterday. It's not even opening at all. What's the problem?

Wishing all who observe a peaceful Good Friday. Union Bank branches are closed today and Easter Monday. *826#, UnionMobile and UnionOnline remain available for all your transactions 24/7. #GoodFriday #UnionBank #EndlessPossibilities

@i_am_dhynmah Hello @i_am_dhynmah, Please be informed that a response has been provided via DM. Kindly check to confirm same.

@UBNHelpDesk Hello, I'm in your DM

@Rexfidel1 Hello @Rexfidel1, We sincerely apologies for the inconvenience you experienced. Please be informed that a response has been sent to you via DM. Kindly check and confirm.

@UBNHelpDesk I have transfer issues that I need to be resolved

@James996627264 @James996627264, We sincerely apologize for the inconvenience caused with respect to your transfer issues. Kindly share more details via DM for further assistance.

@UBNHelpDesk hello I have transfer issue that needs to be resolved

@techdbaseengine Hi @techdbaseengine, We are sorry you had to wait. A response has been sent via DM. Thank you.

I responded

@techdbaseengine @UNIONBANK_NG Hello @techdbaseengine, Please be informed that a response has been provided via DM. Kindly check to confirm same. Thank you.

@UNIONBANK_NG @UBNHelpDesk please respond to my DM. What's the update.