Union Bank of Nigeria Help Desk

Welcome to a #StrongerUnion #AStrongerUnion #AUnionofTitans #UnionBank #YourSimplerSmarterBank

@Papercastle12 Hi @Papercastle12, We are sorry you had to wait. A response has been sent via DM. Thank you.

@UBNHelpDesk There’s no DM yet

@UBNHelpDesk why am I entering my password to the app this morning and it’s telling me I’m inputting a wrong password. This is not fair now I’m logged out of the app. Also it showed invalid account after I had transferred money, only to now receive an alert 5 minutes later… why

@Haygold203 Hello @Haygold203, We apologize for the inconvenience caused with respect to your blocked profile. A response has been sent via DM, please check to confirm. Thank you.

@UBNHelpDesk @UBNHelpDesk you guys block my profile after put my correct password for my mobile app you blocked my account for no reason

Wishing all who observe a peaceful Good Friday. Union Bank branches are closed today and Easter Monday. *826#, UnionMobile and UnionOnline remain available for all your transactions 24/7. #GoodFriday #UnionBank #EndlessPossibilities

@OFFICIAL_BM001 Hi @OFFICIAL_BM001, We sincerely apologize about the delay in reversing your funds. Your satisfaction is important to us, and I’d like to help resolve this. Kindly share more details via DM, to enable me resolve the issue.

@UBNHelpDesk It's over 24 hours now and you haven't reversed my money!!!.

@BabatundeA9198 Hello @BabatundeA9198, We apologize for your inability to access Union mobile/USSD, please be informed that a response has been provided via DM. Kindly check to confirm same. Thank you.

@UBNHelpDesk Hi My mobile app profile has been blocked after providing my correct login. I can't use the ussd either What's wrong with you guys. This is not acceptable oo

@AyodeOluwatoyin Hello @AyodeOluwatoyin, Please be informed that a response has been provided via DM. Kindly check to confirm same. Thank you.

@UBNHelpDesk Helpppp

@AyodeOluwatoyin Hello @AyodeOluwatoyin, We apologize for your inability to access Union mobile/USSD, please be informed that a response has been provided via DM. Kindly check to confirm same. Thank you.

@UBNHelpDesk I can't use my mobile app nor code

@cynchi2002 Hello @cynchi2002, We sincerely apologize for the distress this situation has caused. Please be assured that Union Bank takes issues of identity and account security very seriously. Please note that this has been escalated. #HappyEaster #WeCare

@UBNHelpDesk See what someone is using my details to do in your bank. I don't have any account with your organization. Cynthia.inyamah@gmail.com is my email address and it is attached to it.

Welcome to a #StrongerUnion #AStrongerUnion #AUnionofTitans #UnionBank #YourSimplerSmarterBank

@bluespicen Hi @bluespicen, We sincerely apologize for your recent experience and appreciate you bringing it to our attention. Please note that this matter is currently being looked into and necessary measures will be taken to resolve it promptly.

@UBNHelpDesk Good morning i need to say something about Adeshina St Ijeshatedo surulere branch since last year we can't use the ATM if the is no nepa light because the solar powering the ATM is bad and they have refuse to get a new one .so mostly COB /weekend if no Nepa light.

@ekwambuk Hi @ekwambuk, we understand the inconvenience you’re facing with the mobile app. At the moment, there’s a temporary service disruption. To help restore access, please try toggling your phone’s flight mode or restarting your device. We appreciate your patience.

@UBNHelpDesk can't login to my app since yesterday. What's going on? I need to make some transactions

@EKWUOGOANDCO Hello @EKWUOGOANDCO. Please send account number and more details of your complaint via direct message so we can review and resolve the issue as quickly as possible.

@EKWUOGOANDCO Hello @EKWUOGOANDCO. Please send account number and more details of your complaint via direct message so we can review and resolve the issue as quickly as possible.

@EKWUOGOANDCO Hello @EKWUOGOANDCO. Please send account number and more details of your complaint via direct message so we can review and resolve the issue as quickly as possible.

@EKWUOGOANDCO Hello @EKWUOGOANDCO. Please send your account number and more details of your complaint via direct message so we can review and resolve the issue as quickly as possible.

@EKWUOGOANDCO Hello @EKWUOGOANDCO. Please send account number and more details of your complaint via direct message so we can review and resolve the issue as quickly as possible.

@UBNHelpDesk We wish to respectfully bring to your notice that our client has fully complied with the terms therein. Kindly acknowledge receipt and confirm the next steps in line with the settlement. Thank you. Yours faithfully, Tochi Ekwuogo, Esq.

@EKWUOGOANDCO Hello @EKWUOGOANDCO. Please send your account number and more details of your complaint via direct message so we can review and resolve the issue as quickly as possible.

@UBNHelpDesk Forwarding of Judgement of Court – Suit No. LD/3104/2020 Good day, My name is Tochi Ekwuogo, counsel to United Agricultural Machineries Ltd. (your customer). Kindly find attached the Terms of Settlement duly executed between our client and your Bank in Suit No. LD/3104/2020.

@iamshaydee1 Hello @iamshaydee1, We apologize for the inconvenience this has caused you, please be informed that a response has been provided via DM. Kindly check to confirm same. Thank you.

@UBNHelpDesk @UBNHelpDesk since last night I credited my union bank account with 10k twice and up till this morning none has reflected ! And I need this for emergency 😩

This World Water Day, we stand with every woman and girl whose education, health and economic potential is tied to access to clean water because water is not just a resource, it is a right! #WorldWaterDay #WaterAndGender #WomensMonth #UnionBank

@iamshaydee1 Hello @iamshaydee1, We apologize for the inconvenience this has caused you, please be informed that a response has been provided via DM. Kindly check to confirm same. Thank you.

With love from all of us at Union Bank💙 #EidMubarak #Ramadan2026 #UnionCares #UnionBank

@DEOLU_POJU Hello @DEOLU_POJU, We apologize for the inconvenience this has caused you, please be informed that a response has been provided via DM. Kindly check to confirm same. Thank you.