UEA IT Services

uea_it IT Service Desk will be closed during the Winter Break, from 5pm 20th Dec to 8am the 2nd Jan Pssword/MFA assistance is available on Livechat from 10am to 4pm: Mon 23rd, Tues 24th and Friday 27th Mon 30th and Tues 31st. @uniofeastanglia @uea.siz

Eduroam connections on campus have now been restored. If you are still having issues connecting, please try re-provisioning your device: my.uea.ac.uk/divisions/it-a… If you need further help, please contact us: my.uea.ac.uk/divisions/it-a…

Eduroam connections appear to be dropping again on campus. We are looking into this issue and will keep you updated once we have more details. #UEA #UEAIT #Eduroam

Eduroam issues on campus have now been resolved. If you find your device is still unable to connect, please contact us to let us know: my.uea.ac.uk/divisions/it-a…

We are currently experiencing site-wide connectivity issues with Eduroam. We are investigating this issue and are working with our Networking Team to resolve this as quickly as possible. Please visit our status page for any updates: itsupport.uea.ac.uk/CherwellPortal…

Science Building 5 network and power issues have now been reported as resolved. If you experience any further disruption - please let us know 🙂

Science Building 5 is currently experiencing power and network outages. Estates are currently working on resolving this and we will keep you updated on any progress.

Essential network maintenance is being carried out today again on campus from 9am - 5pm. Please note, this should not affect connections to Eduroam within residencies. This is due to security improvements being made to the network. Normal connectivity should return at 5pm.

Essential Network maintenance is being carried out today, which could affect WiFi connectivity in student accommodation. Disruption is due to end at 5pm today 👍💻🖱🎮

Payment issues across campus have now been reported to be resolved, however, the current global IT outage is still affecting the IT Self-Service Portal. Emailed IT tickets will also receive a delayed response. For urgent help, visit our Live chat: uea.ac.uk/about/universi…

Update: this payment issue is now resolved.

Campus Kitchen are now back up and running as normal😊♥️ @ck_uea instagram.com/p/C9mfZC-NpdR/…

Campus Kitchen are also experiencing card issues today as a result of the Global IT Outage. Please remember, you can get cash out from the Post Office from most UK banks @ck_uea instagram.com/p/C9mRGs1tMXO/…

Our UEA IT ticketing system and UEA Points of Sale are currently being affected by a global IT outage and you may not be able to make card or cash payments for UEA services today. Microsoft are investigating the issue. For urgent IT help please visit our Live chat service.

Mass IT outage grounds planes and hits banks, broadcasters and businesses around the world bbc.in/4cJgNR2

SITS/e:Vision is due to be upgraded and will be unavailable from 17:00 on Friday 24th May until 23:59 on Sunday 26th May. Access is considered at risk on Monday 27th May (bank holiday), but SITS/e:vision is still expected to be available. @uniofeastanglia

SITS/e:Vision is due to be upgraded and will be unavailable from 17:00 on Friday 24th May until 23:59 on Sunday 26th May. Access is considered at risk on Monday 27th May (bank holiday), but SITS/e:vision is still expected to be available. @uniofeastanglia

SITS/e:Vision is due to be upgraded and will be unavailable from 17:00 on Friday 24th May until 23:59 on Sunday 26th May. Access is considered at risk on Monday 27th May (bank holiday), but SITS/e:vision is expected to be available. @uniofeastanglia

The IT Service Desk will be closed today from 9.45am, and Livechat will reopen for account assistance from 1.45pm. This is so all of our Advisors can attend our quarterly ITCS meeting. We will be monitoring the Service Portal during this time. Thank you @uniofeastanglia

Campus WiFi – Security patching If you are using a wired connection in UEA Campus Accommodation, service may be interrupted for up to 15 minutes from 8am tomorrow (Friday) morning. Wireless access on Campus remains unaffected in most areas @uniofeastanglia