Paul Willis

#GreatCustomerCommunication today by @jet2tweets LS232 pilot. Stands at the front of the plane to explain delay & what to expect. Spot on.

Nuggets throughout #GCSfuturecomms - e.g. 49% of millennials use a messaging app & open it 37x a day. The future for e-mail? @UKgovcomms

Back from the future! Enjoyed the inaugural #GCSfuturecomms Council - another smart @UKgovcomms initiative. Great people & good discussion.

Recommending this by Anne Gregory and Paul Willis - an absolute feast! ow.ly/JgAR300NbnE @GregsAnne @ukprman

@SFG_Comms Hi Spencer, many thanks for the endorsement/recommendation for our book - much appreciated. Paul (and Anne) @GregsAnne

Second day of the partners' meeting for our EU #deliberativeengagement project - discussing launch of executive training material @smengage

@domburch Dom, seen the news you are moving to pastures new. Sounds exciting. Would be great to catch up. Paul

@AshleyTLennon You've crossed the Rubicon Ashley!

@AshleyTLennon Great to meet you in Leeds Ashley at @LGcomms Future Leaders. I'm delighted you enjoyed it. Well played on #myfirsttweet.

Reasons why I love my job - spending two days with the @LGcomms Future Leaders. Always a highlight of my year.

Congratulations to everyone receiving their postgrad award at the Cabinet Office for the Inspire programme. Great milestone for @UKgovcomms.

How to take communciation leadership from knowing to doing by @ukprman ow.ly/UkDWW

@ukprman Paul, good to see you in Oslo. My take on the conference with reference to your work ow.ly/ThX4x

@simoncollister Would be delighted to Simon but not sure I could add much! Paper really got me thinking - always a sign of great research.

@simoncollister Simon, congratulations again on a great paper at #euprera2015. The focus on algorithms in PR research is timely & exciting.

@LizBridgen Liz, many thanks for the recommendation. My journey back was the smoothest of all time - then watched a recording of the rugby!!

Another great day at #euprera2015 at the fantastic BI Norwegian Business School in Oslo - and more still to come.

Some excellent #communication #research being presented today by @Minimorticia @ukprman @LauraAsunta @bettekevanruler @FCLKorver #euprera15

@EmeraldMkting @Minimorticia @LauraAsunta @bettekevanruler @FCLKorver Thank you Emerald Marketing for your kind words.

@sabguthrie @wadds Scott, well played, a great discipline but hard...like the Churchill quote about not having time to write a short letter!