umesh kumar

@cathaypacific Have some shame

@umesh_always If possible, feel free share your experience via feedback form so our team can look into this further.

Absolute EXTORTION at BOM by @CathayPacific staff! Tried to force my 21yo son to pay $230 for a 2nd bag on AA codeshare (AA8945/AA8829). Staff Mr. Elam was incredibly hostile, rude, and actively trying to fleece a young student traveling alone in the middle of the night. (1/2)

Only after a massive fight at 12:30 midnight and forcing them to look up US DOT Regulation 14 CFR 399.87 did they back down to the legal $100 rate. Predatory, disgusting behavior. @AmericanAir why do you allow partner airlines to abuse your customers? PNR: MKGQSF (2/2)

Spent 2 hours on your toll-free help line (000-800-040-5012) across 3 calls (44 min, 5 min, 1 hr) trapped in hold-music hell only to be disconnected. Disgusting, demeaning behavior for a first-time US traveler. See you in a court of law. PNRs: MKGQSF / AOHR8X FIX IT. (2/2)

Hey @CathayPacific & @AmericanAir, your customer service is a toxic, abusive joke. My son is flying BOM-SFO today (AA8945/AA8829). He checked in, got 50F, and you arbitrarily bumped him to 72F—the unhygienic last row right by the slamming doors and smell of the toilets. (1/2)

Bumping a passenger AFTER check-in into the worst, most unhygienic seat on the aircraft just because it's an AA codeshare? Unacceptable. Fix this malicious "flight update" & move him out of the toilet row immediately. PNRs: MKGQSF / AOHR8X. Check your DMs now. (2/2)

Disgusting treatment from @CathayPacific & @AmericanAir. My son checked in for BOM-SFO tomorrow (AA8945/AA8829), got seat 50E. Cathay just unilaterally bumped him to 72F—the absolute last row directly adjacent to the toilets. 13 hours next to a lavatory queue?! (1/2)

@AmericanAir Did the DM

@umesh_always If you’d like us to dig into this for you, send your confirmation code via DM, and we’ll get eyes on it.

Hey @AmericanAir & @CathayPacific, your codeshare seat selection is a joke. Booked AA ticket for my son flying BOM-SFO tomorrow May 30 (Flights AA8945 / AA8829 operated by CX). Told we couldn't pick seats before check-in. At check-in, system locked us out with random seats. (1/2)

Now support says "can't help because he's checked in, go to counter." What a riddle! Your app forces random seats on AA8945/AA8829, then your team uses that check-in to escape fixing it. Escalate & DM me to sort PNRs MKGQSF / AOHR8X before his flight tomorrow. (2/2)

@AirIndia (2/2) Your portal is misleading. Now you’re completely silent on my DMs. This is harassment and terrible service! All proof & details available in DM. Respond and resolve immediately! #AirIndiaFail #PoorCustomerService

@AirIndia (1/2) Trying to cancel my ticket for LAST 7 DAYS via your website, but “Manage Booking” always shows “NON-REFUNDABLE”. In DM you say can cancel only within 3 days of travel criterion. Why should I bear a deduction? Why was I not able to cancel earlier? Am I responsible?

@Toyota_India Still no reply or acknowledgment to my escalation email sent on 12th March about pre-delivery tyre wear (96.1% & 97.4% life) on brand-new Innova Hycross (Booking at Madhuban Toyota Mumbai, VIN starts MBJABBAA*****29). Need urgent official clarification & resolution.

Toyota, your silence from the dealer erodes trust. Fix this ASAP Contact no is with retailer. Awaiting response! #ToyotaIndia, @Toyota_India #CustomerComplaint, #ToyotaQualityFail

This is unsafe & unacceptable for a premium brand. Demanding tyre replacement & resolution. Escalating to VOC—please intervene! PDI report attached via DM. Who's accountable at Toyota India?

@Toyota_India Urgent help needed! Booked Innova HyCross ZX(O) at Maduban Toyota Lower Parel Mumbai (17 Jan '26, VIN: MBJABBAA*****29˜0126). PDI shows new car (47km) w/ tires at 97.4% & 96.1% life—defective! Emailed dealer 25 Feb, daily calls to Pranav/mgr ignored beyond pep talk.

@MAarsunwoods Paid full amount on 23 Nov 2025, yet after >3 months (today 1 Mar 2026), my custom furniture isn't ready. Multiple design mismatches, painting/hardware issues, repeated calls for corrections. Unprofessional & non-transparent. Mr James refused escalation to Director

Asked Mr James to escalate to director to share my full ordeal — response: "Director khali nahin baithe hain". Seems plenty of time for delays & torment, but not for accountability. Completely lost confidence. No choice but to share publicly on social media.

At every stage, I had to chase & point out mistakes: Simple design not understood initially, final design not matched after production, painting issues, now hardware not planned — will take "months" more. Erratic communication & zero transparency. Based trust your YouTube videos

@AarsunWoods @AarsunWoods I paid the full amount as requested on 23rd Nov 2025. Today is 1st March 2026 — over 3 months later — and my furniture is still not ready or delivered. Extremely disappointing. #AarsunWoods