Vanessa O'Brien

@vitality_uk sort the app out. Can't get past login screen, so cant play the dog game, so missed last week's chance for a free dog. These rewards used to just be there if I did enough exercise. Now just feel annoyed, not rewarded. Can't get through to a human on whatsapp either

@Vitality_UK Every Monday when i log into the Vitality app to "find Stanley", i feel belittled and ridiculed by Vitality. Utter utter garbage. Fewer rewards, more time wasted and adults made to feel small. Surely this is a joke

@Shark34 @Vitality_UK Not sure what is "fun and engaging" about working hard for points and it then being left up to chance as to whether you get a reward or not! Never had an Amazon voucher and it's not even working for me this week (so no chance this month either then) You're one up on me @shark34!

@Vitality_UK I smell a rat with this new Find Stanley game. First few goes, easy to find, got a nice £10 amazon voucher. Since then nothing. Feels predetermined, don't trust it

@Vitality_UK Why is your website broken more than another other website I know? Also, in terms of function, my plan renewed today so I now can't see how many points I got last week??

@Vitality_UK Hi. Seems the health review is not working for me on the app or the website. That dog feels like one of the family, I see it so often. Also, I can't seem to generate a new headspace code. (Best way to look after mental health is to avoid your website altogether tho!)

@JonesBootmaker Sent my daughter into the BSE store today to get a refund. She had the item, the receipt and my card but the store refused because the card isn't hers. For years, my husband & I have been taking each other's items back - no issues! Is this usual for your stores?

@sheraz_dar @jasonsanchania @Vitality_UK Ha! No plans to! They'll tell me its fixed and, I guarantee, sometime over the bank holiday weekend, it'll be broken again!! 😂 🤣 The fixes come, granted, but so does the next system fallover. I likewise appreciate that the CS team are just trying to manage it as best they can.

@Vanessa @jasonsanchania @Vitality_UK I wouldn't waste your time DM'ing any details. Their tech is utterly useless, no one knows when anything will be fixed and the poor CS team just get irate customers who've been through this issue multiple times. This is my 6th issue in about 3 months.

Amazon Prime not only did you not show women's doubles final the women's singles final in Rome is also not coming on, what's going on ?

@HotelChocolat Hi there! is the shelf life on your nutmilk hot chocolate, which is delicious BTW, usually so short? Bought some today and it says best before May 23.

@Tesco Can I cancel an order for later today please? I think charging me a minimum basket amount when you can't supply a product or offer a substitute is a bit unreasonable. How could I possibly foreknow this if the product was in stock when I checked out this morning??

@duolingo Hi, I completed lots of lessons yesterday and my XP didn't update. I've now been demoted from the diamond league (12+weeks) as a result? Can you fix this for me at all please?

@duolingo Hi, I completed lots of lessons yesterday and my XP didn't uodate. I've now been demoted from the diamond league (12+weeks) as a result? Can you fix this for me at all please?

@AcaciaBegley @duolingo In fairness, maybe others around me were working hard too, and theirs also wasn't updating. I guess I'll never know if it was a fair demotion. Sadly, it denied me the opportunity to continue to fight rather than assume I'd be safe... But no response from @duolingo is pretty poor.

@duolingo Hi #Duolingo. How do I contact the support team please? None of my XP were awarded yesterday and I've now may have been unfairly demoted a league. :-(

@AcaciaBegley Same here. Been demoted now. Will we see a fix for this @duolingo

Thanks @lookfantastic for my free next day delivery upgrade! #LFUpgrade

@BootsHelp Good afternoon! There seems to be a product missing in my latest click and collect order to store? Is there a way to see whether an additional box should have been given please? Thanks,

@PaulOBrien @CroftyF1 Just adds to the mockery that some still call the '2021 season'

From the FIA statement, just issued. No details of the exact sums involved but the list of potential penalties for breaches of the cost cap are on the right. I’m sure you will all have your own views on this, but no penalties have been announced by the Cost Cap Administration yet