Boots Help

@cheeseoatcake Hi there, we're sorry to hear this, please send us a DM so that we can look into this for you. Thanks, Ryan. twitter.com/messages/compo…

@BootsUK still waiting for a link that actually works ??

@cheeseoatcake Hi, We're sorry to hear this, please send us a DM so that we can look into this for you. Thanks, Thomas twitter.com/messages/compo…

@BootsUK hello I’m still waiting for the products I ordered on the 24th April it was supposed to be delivered before 2 on the 2nd and I’m still waiting

@JctomkinsonH Hi, The contact or advertisement you’ve received or seen did not come from Boots and appears to be fraudulent. Please ignore it and consider blocking the sender through your provider, or reporting the advertisement. Thanks, Amarpritt twitter.com/messages/compo…

@BootsUK are you aware of some scam company claiming to be Boots selling weight loss patches you don’t even stock?

@78962Y Hi, We're sorry to hear this, please send us a DM so that we can look into this for you. Thanks, Farinaz twitter.com/messages/compo…

@BootsHelp Ive been overcharged somehow, I've calculated how much I should've spent and my receipt and there is a small difference?

@Helendtprf Hi, We're sorry to hear this, please send us a DM so that we can look into this for you. Please include your email address, full name and order number. We need this to verify your details and access your account. Thanks, Peter

@BootsHelp @TheOrdinary Very disappointed. 30/04 ordered extra items for free next day delivery for one urgent item. Email confirmed 01/05 delivery. Then updated won’t be delivered until 05/05. Misled into spending more. You failed to deliver the service you actively promote

@aitch_R_aitch Hi, Every time you reply publicly it resets and does not allow us to reply privately. Please send a DM only and wait for us to reply. Thanks, Robin twitter.com/messages/compo…

@BootsHelp Sent again!!

@BootsUK @BootsHelp I bought something yesterday online, and paid extra for delivery today. Now I find, on checking the carriers website, the parcel is delayed. What happens now? Please advise. #Boots #DHL @dhlexpressuk @DHLexpress

@aitch_R_aitch Hi, Please send us a DM again, so we can reply. Thanks, Robin twitter.com/messages/compo…

@BootsHelp Sent DM

@francescah Hi, Please send is a DM via the following link, and we can look into this further for you: Thanks, Harry twitter.com/messages/compo…

@BootsHelp hi, I want to pay using my points online. I have more than enough but when I go to check out it says I have 0 available! Help please!

@e_holyday Hi, Please send us a DM via the following link, and we can look into this further for you. Thanks, Harry twitter.com/messages/compo…

@BootsUK Hi Boots - how long do customer services take to answer an email regarding an incorrect delivery? Thank you

@Roy83585711 Hi Roy, we're sorry to hear this, please send us a DM so that we can look into this for you. Please include your order number, full name and full address. We need this to verify your details and access your account. Thanks, Ryan. twitter.com/messages/compo…

@BootsUK hi boots can you assist with an order which should have arrived at a boots branch yesterday. Thanks

@duvybear Hi, We're sorry to hear this, please send us a DM so that we can look into this for you. Thanks, Amarpritt twitter.com/messages/compo…

@BootsUK I am reporting you to the ASA for misleading advertising for your Boots Metabolism Patches. @Tha_ASA

@LaurenH26325839 Hi again, You should be able to DM us on the link below. Thanks, Huw twitter.com/messages/compo…

@BootsUK Hi, it states your inbox is closed so am unable to send a dm

@BootsUK so, your courier @RoyalMail decided to deliver my parcel to the wrong address. The “proof of delivery” doesn’t show a door, a house number, a person or have a signature. I don’t have my £70 item yet your customer service are basically saying it’s tough. where do I stand?

@samanthaattwoo8 Hi, We're sorry to hear this, please send us a DM so that we can look into this for you. Thanks, CkSritharan twitter.com/messages/compo…

@BootsUK customer service and delivery is shocking. Waited over 1.5 weeks for an order which still isn’t with Royal Mail and you tell me to wait another 5 days before I get a refund!! Shocking

@wooden_pirate Hi there, we're sorry to hear this, please send us a DM so that we can look into this for you. Thanks, Ryan. twitter.com/messages/compo…

@BootsUK Pharmacy didn't order my meds (again for the millionth time), so I missed having them yesterday, ended up having a really anxious sleep, now today I'm just shaking and feeling horrible inside.

@liambo_ Hi Liam, Thanks for messaging Boots. Please send us a DM so that we can we help you today? Thanks, Thomas twitter.com/messages/compo…

@BootsUK hi can I DM you?

@nidi_4 Hi, We're sorry to hear this, please send us a DM so that we can look into this for you. Thanks, Thomas twitter.com/messages/compo…

@BootsHelp Why on earth have you responded to every post on my account? Surely just responding to the one to do with @BootsUK? Also, how do you confirm my identity when Boots has no knowledge of my date of birth in the first place?

@BootsUK I made a complaint, and apparently my complaint can only be responded to if I supply: my full name, DOB, full address, amongst other information. Do you need my passport and blood type too? Why the need for so much information? Seems excessive. I think ICO would agree

@BombeDeChaton Hi Katharine, We're sorry to hear this, please send us a DM so that we can look into this for you. Please include your email address, full name, Advantage Card Number and date of birth. We need this to verify your details and access your account. Thanks, Kirsty twitter.com/messages/compo…

@BootsHelp hi, I'm trying to make a £33 order but it won't apply my £2.50 points coupon? Will you be able to add it manually afterwards? I have checked and none of the products are excluded. I had the same problem on another recent order.

@T0p_Lass Hi, We’ve discontinued this product to make way for exciting new ranges. We understand this may be disappointing, and we’re sorry for any inconvenience. Unfortunately, we don’t have any information on whether this product will return in the future. Thanks, Kirsty

@BootsUK have you discontinued this??? If so whyyyy 😢😢😢