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@unionbankph My husband recently downloaded your mobile app to add his ePaycard, but he's currently unable to successfully add it. We've already tried following the instructions, but it still doesn't go through. May we ask for assistance on how to resolve this issue?

@gcashofficial I would like to inform you that I have already resolved the issue on my GCash account on my end. I was able to fix it by uninstalling and reinstalling the app, and then registering my number again. Thank you for your time and support. I truly appreciate your assistance.

@vanessaodevera 1/2 Hi. You may call our customer care hotline via (2882), available to Globe, Touch Mobile, and Cherry Prepaid users. Meanwhile, for Smart or non-Globe SIM card users, you may call the GCash hotline via (02) 7739-2882. Please note that our line is available from 8:00 AM

@gcashofficial I'm currently experiencing difficulty logging into my GCash account. I've tried multiple times, but I'm unable to access it.

@gcashofficial I've been trying to access Gigi for quite some time now, but I still can't seem to reach it. See. photo. May I please ask for an alternative way to raise a ticket or get support for my login issue?

@vanessaodevera 2/2 tap "Help," select "Get Help," and choose "Talk to Gigi." Once you have a ticket number, you may share it with us so we can endorse it for immediate action. Thank you.

@gcashofficial I've tried multiple times, but I'm unable to access it. I've already attempted basic troubleshooting like restarting my phone, switching between WiFi and mobile data, and clearing the app cache, but the issue still persists.

@vanessaodevera Hi. We want to help you resolve your concern as quickly as possible. Could you provide more details so we can assist you? If you have a ticket number, you may share it with us so we can check it for you right away. We'll wait for your reply!

@gcashofficial Following up on Ticket #208413959. It's been quite some time and I haven't received any update yet. Hoping for your assistance. Thank you.

@gcashofficial I already checked your Help Center and followed the steps under “How can I transfer the funds from my old GCash account?” (Option B). Since Chat with Gigi isn't available, how can I proceed with my concern?

@vanessaodevera 1/2 Hi, we understand that your concern requires urgent attention from us. You may visit our Help Center and search for "How can I transfer the funds from my old GCash account?" so our team can assist you properly. Hope this helps.

@gcashofficial nasan na po yung CHAT WITH GIGI nyo?? mag-oopen po ako ng ticket for TRANSFER OF FUNDS 🤦🏻‍♀️

@gcashofficial Hello. I can't access my old GCash account anymore. That's why I verified my new account, so I can transfer the funds. Please advise how to proceed since Chat with Gigi isn't available. Thanks.

@vanessaodevera 1/3 Hi. Chat with Gigi isn’t available right now. Could you share more details about your concern so we can assist you? We’ll be glad to help!

@gcashofficial Hello! I would like to inform you that my new GCash account is already fully verified. Earlier, you mentioned that Chat with Gigi is currently unavailable. May I ask how I can open a support ticket for fund transfer if it is part of the required steps?

@vanessaodevera 3/3 1. Mag-create ng new GCash account at i-fully verify ito 2. Once fully verified, go to Help Center at i-search ang "How can I transfer the funds from my old GCash account?" 3. Mag-submit ng ticket para ma-transfer ang iyong funds from your old account. Thank you.

Minsan napapaisip ako... ano kaya kung hindi na lang ako magising isang araw 😞

Why are so many credit cardholders now having their credit limit lowered to just ₱15k, @mayaofficialph?

@PLDT_Cares Nawalan po kami internet connection now. 🤦🏻‍♀️

@kaskasanbuddies good job lang po?? 🤭

wow nahanap niyo ko good job

NU UE ADU yan dapat ehhh!!! 🤦🏻‍♀️🤦🏻‍♀️🤦🏻‍♀️ #UAAPCDC2024

UE this is it!!! 1st Runner-up!!! 🥳 #UAAPCDC2024

@kenetXXVI dba?! hahaha tanong ko din yan 😅

Matik na kung sino Champion, hakot award ang NU eh!! pag-iisipan na lang kung sino ang 1st & 2nd runner-up 🤣 #UAAPCDC2024

Hakot award na naman ang NU!!! Sureball na toh ang champion!!! Congratulations, NU 🎉 #UAAPCDC2024