Vicky Leigh
2.1K posts


@Dominos_UK apparently even if you pizza never shows up you cannot get a full refund... outrageous
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Still no sign of my Cardiff Bay @Dominos_UK despite ordering it at 5pm. Terrible service and store say it is coming but don't know where it is or will give me a full refund
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@RoyalMailHelp I had a home collection booked for today and was told between 7 and 11am ish. No one had been and I have been home all day do know they haven't tried. When will my item be collected i can't wait around all day tomorrow too.
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Vicky Leigh retweetledi


Latvia?! More proof the UK can't be trusted to vote sensibly #Eurovision
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The Spanish entries outfit is very i orderd Beyonce's formation tour from Wish #Eurovision
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@ellen93elliott @Debenhams Did you ever get it? The same has happened to me
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@Debenhams Where is my refund...I ordered two items from one of your brands in March which I returned...I had an email from you 10 days ago saying my refund was on its way but nothing so far on my credit card..explain...
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@Debenhams_cr Hi Clara
Your customer service team will only tell me "soon". So I doubt you will provide any more information. Not giving people their money back isn't q great look tbh.
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@dhlexpressuk Both the same company but fine. The ecommerce team don't respond or help, the phone system doesn't work and now the website isn't working.
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@vickiferris Thank you for sending over your DM, I have replied with contact details of DHL eCommerce as the reference number you have given is a parcel with them, rather than DHL Express. Regards, Craig
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@dhlexpressuk hello. Your website and phone number both wont let me rearrnange delivery. Can you help. I do not want this left with a neighbour
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@DwrCymru getting more incompetent. I am told in a voicemail to call them and provide a reference. When I call I get told they use a third party contractor and I need to speak to them. Can't get a number to speak to them though... I just want a water meter.
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@virginmedia Nope. Nothing other than the outside engineers should be coming tomorrow.
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@vickiferris Glad to hear this, have you been given a date and time for tomorrow?
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@virginmedia I am hoping someone is coming tomorrow to do the outside cables
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@vickiferris Is this for your new or current address? Have you been told anything at all?
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@DwrCymru The reason is because one property has a water meter and one doesn't. But how you can justify £85 a month for one person is astounding. Also takes you 90 days to install one so people have no choice.
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@vickiferris Morning Vicky, thank you for getting in touch. Please can you send us a DM with your personal information so we can look into this? Thanks
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@cardiffcouncil apparently you set the rates. So can you explain how this is justified. A near triple increase....
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