Vit Horky

MAKING YOUR JOB IRREPLACEABLE! @vithorky published the book Customer Service in the Transhuman Age and I very much like this mini guide how to avoid your job is substituted by AI👍😎 See my post on LinkedIn to see the text version of it. With Tomas Rasner from @proudlycz_

Hodně otevřený a povedený rozhovor s @vithorky o startupu @Brand_Embassy - o byznysu i lidech, marketingu i HR: mladypodnikatel.cz/vit-horky-bran… via @mladypodnikatel

Jak se bavit se zákazníky? "4 z 5 lidí preferují mluvit s lidmi, nikoli boty," tvrdí @vithorky. #EBF17

Zákaznická péče přes sociální sítě. Jak na ni? Dozvíte se od @vithorky #EBF17 tuesday.cz/akce/e-busines…

I'm looking for an Executive Assistant that will make me the most efficient CEO of the planet. brandembassy.com/company/career… #startup #hiring #ea

@beatsbydre after 5 yrs and $1k+ spent on ur headphones, I have to switch to @Bose as u r unable to repair 'em.Why?!

Hackaton #2 - We hack #behave #php7 and #postman =) @TheNode5

Read: Six mistakes that almost killed our company last year linkedin.com/pulse/six-mist… #startups #failingforward

Digital Customer Service Resolutions for 2017 brandembassy.com/blog/digital-c… via @brand_embassy

Entrepreneur @vithorky wrote a helpful article about tips and habits for building a successful startup linkedin.com/pulse/100-tips… @startupyard

Over 2,000 views of my recent @SlideShare on "100+ tips and habits for building a successful startup" slideshare.net/Inspiro/100-ti… #startup

Why Customers, Not Brands, Own Digital Media brandembassy.com/blog/why-custo… via @brand_embassy

@vithorky it's nice to see, that things work out well! Go on @Brand_Embassy Nice article @MarketingaMedia #realcustomerservice

Clickbait and the Avaya feeding frenzy | Network World networkworld.com/article/314567…

Good Reporting is the Cornerstone of Good Business brandembassy.com/blog/how-brand… #custserv #socialcustcare via @brand_embassy

David Doyle of Lufthansa: we decrease the number of incoming calls to #custserv by proactively recognising impatient customers. #cxeurope

Expectation setting matters. Underinvesting #cx may cost 2x more than overspending. #CXEUROPE

Just arrived to the #CXEUROPE conference hosted by @forrester in London. Hundreds of people by 10 AM, nice!

I’m looking for a super enthusiastic #CRO to scale @Brand_Embassy into a billion dollar company in 5 years. linkedin.com/pulse/you-our-…

What We Want From a Sales Candidate: A Cheat Sheet for Job Interviews brandembassy.com/blog/what-we-w…