vipul mathur

@anandmahindra top management is not bothered about existing customers and is only bothered about liquidating year end inventories. Mahindra should either offer Extended Shield as free to buyers of XEV9E in 2025 or atleast give substantial discount on same to early buyers

Received response from Mahindra that it was a promotional offer to new customers and not applicable to earlier customers. Seems Mahindra is not bothered about existing customers who face issues.

@anandmahindra @VeejayNakra @Mahindra_Auto Trusted #XEV9e in Aug'25. Faced failure of Coolant Pump, Brake Switch, Software glitches. It stings as early adopter, I'hv to buy Extended warranty shield which offered free to Dec'25 buyers. Request Free Shield as goodwill.#MahindraEV

@sandeepgangu @anandmahindra @Mahindra_Auto @mahindraesuvs Thanks

@vm2002 @anandmahindra @Mahindra_Auto Also looping @mahindraesuvs

@salesprodigy did u get any response from Mahindra regarding Extended warranty shield

@anandmahindra As an early XEV 9E owner, I respectfully highlight a gap: new buyers receive complimentary PPF, 2-yr extended warranty & exchange bonuses, while early adopters—who backed the product from day one—received none. A gesture of parity would reinforce Mahindra’s commitment to its first movers. It should be fair to all: : #FairForFirstMovers #Mahindra #XEV9E

@VAIDYA257 @anandmahindra @Mahindra_Auto Mahindra Management team should offer a complimentary Shield warranty for 4th & 5th year to early adopters who actually faced the issues and became part of Mahindra's learning curve.

@vm2002 @anandmahindra @Mahindra_Auto Yes least they can give warranty free of cost to early adopters..

#Indigoairlines #PMOIndia indigo is not able to fly. Waiting at airport for last 12 hours flight 6e6772. No senior management to help. Ground staff is clueless and left to face passengers with no information. Who is to hold Indigo accountable for these woes.

It’s complete chaos. After 12 hours at airport no idea when flight 6e6772 will take off. Zero customer support. #JyotiradityaScindia #Indigo

@8ap @anandmahindra @MahindraRise It’s so true. I faced a similar issue.

Look, @anandmahindra @MahindraRise, the XEV 9E is a brilliant EV when it works. But this entire experience has shaken my confidence. With ICE cars, you at least know what’s wrong. With EVs like this? You’re completely helpless. It’s just a black box.

My 4-month love story with my first electric car, @Mahindra_Auto XEV 9E was nothing short of perfect, 500+ km range, smooth drive, great tech, everything. Until November 6th. That’s the day my dream EV experience turned into a complete nightmare. 🧵

@8ap @Mahindra_Auto RSA of Mahindra is bad. No one comes. Also, service centres are full of vehicles and there are no slots until you call the ASM.

Called @Mahindra_Auto SOS immediately. Waited for what felt like forever before someone answered. They promised a Roadside Assistance callback. 30 minutes later? Still nothing. Finally, had to call my team from office to help manage the situation.

@18002096006 @anandmahindra Customer focus of Mahindra is Poor. My booking experience of XEV 9E is pathetic. Over 10days after dispatch from Chakan to Mumbai, have no update from NBS International, Mumbai. It is Bad Experience

@vm2002 Hi @vm2002, we understand your concern. We request you to direct message your contact number as, it will enable us to assist you further. Regards, MahindraForYou

@anandmahindra XEV 9E is excellent product. Kudos to your team. Why is the charger 7.2 kW / 11.2 kW compulsory? In Mumbai society doesn’t allow individual charger and has a common charger only. Why should I waste money on charger that I don’t want.

@anandmahindra My booking experience of XEV 9E is pathetic. NBS International Mumbai cannot give status even after 10 days of dispatch from Chakan to Mumbai. ZERO CUSTOMER FOCUS. Booking ID-10700343, Booking Name: Aakil Mathur

@anandmahindra @anandmahindra Customer focus of Mahindra is Poor. My booking experience of XEV 9E is pathetic. Over 10days after dispatch from Chakan to Mumbai, have no update from NBS International, Mumbai. It is a mess. Booking ID B-10700343, Name: Aakil Mathur

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@shreyaghoshal are you cancelling tomorrow concert at mumbai

@anandmahindra Got a call from customer services regarding XEV 9E booking without charger. The person couldn’t understand the problem and rudely put the phone down. seems that customer service has no knowledge about the XEV 9E launch txt and are calling back as a routine call.