Vrbo

@mynameisJanice We’re here to help and want to get this sorted as soon as possible. Can you send us a DM with your email and booking ID? -April

@vrbo I messaged the Service Team a minute or so ago. Thank you for your quick response.

@vrbo I'm still waiting to hear back regarding the VrboCare guarantee claim I filed over a week ago. Someone collected my statement; contacted the hosts who denied the request, then Vrbo contacted me again & took my statement AGAIN & said they'd get back to me. 1/9

@drzomerlei We’re here to help and want to get this sorted as soon as possible. Can you send us a DM with your email and booking ID? -Grecelle

@vrbo My wife & I have been trying to resolve an issue with our booking for almost 2 weeks! Over 2 hours on the phone and multiple unhelpful emails from technical support. Technical Support Case: 154961313 & Original Case: 154944624 Very distressing experience! Please help!

@Cubswin2022 We’re here to help and want to get this sorted as soon as possible. Can you send us a DM with your email and booking ID? -Grecelle

@vrbo I booked my first trip with Vrbo for Fourth of July, after calling to confirm reservation had been updated,I discovered I was the victim of fraud on their platform. They handled my issues like champions.Refunded my $ in 48 hours matched my original spend towards a new trip.

@TyThaMua_ Thanks for getting in touch! If anything else comes up, please feel free to reach back out. I’m always here to help. Have a great day! -Grecelle

@TyThaMua_ We’re here to help and want to get this sorted as soon as possible. Can you send us a DM with your email and booking ID? -Grecelle

@vrbo something needs to be done about this IMMEDIATELY!

@vrbo I think it’s so unprofessional that my family is about to fly in for my birthday and your host is not responding to me and I’ve been waiting days!!!!! Even after he switched up his statements about hosting events I was fine with his rules just return my money !!

@QuillerQueeen Hi there, we’re sorry to hear about this. Could you please DM us your booking ID and email address, so we can look into this right away? -April

@OrevaZSN Will never rent out a house after my nightmare experience with @vrbo

Hotels are infinitely better than Airbnbs. They’re cheaper. No chores, no cleaning fees, no insane surprise rules, no mystery stains, and no host pretending to be your new best friend. Just check in, sleep, and leave. The way it should be.

@kcfan007 We’re here to help and want to get this sorted as soon as possible. Can you send us a DM with your email and booking ID? -Grecelle

@vrbo I’m in a host group. You’re really sending alerts for hosts to call and ask their booked guests “why” they are renting a home? Hotels don’t ask, why are you booking a stay with us….

@BackT0TheRemedy Hi there, we’re here to help. Could you please provide us your booking ID and email address so we can look into this right away? -Mary

// I'm gonna start screaming at vrbo holy shit this company sucks and I'm crying wtf

@PboroPaul Hi there, we’re here to help. Could you please provide us your booking ID and email address so we can look into this right away? -Mary

@vrbo Long term host, our last guests who booked with you arrived 14 days ago & we've still not been paid. Case was raised a week ago (155177826) had no response from you despite repeat contacts by me. We are £850+ out of pocket with expenses to pay. Please contact me ASAP #vrbo

@VillaGrecamore Kindly follow our official social media page to unlock the direct message feature. Once you’re able to message us, please send your email address and listing ID, so we can assist you further. -Mary

@vrbo Hi Mary, thanks for replying. How do you DM?

@vrbo hi, we are an owner and need help on a past payout. We tried contacting through the help system but it doesn’t seem to work.

@ArticulateBeast I'm sorry to hear you're having trouble messaging us. To allow us to connect via direct message, please give our page a follow. Once that's done, feel free to send over your message. Thanks. -Alana

@vrbo You dm me

Never use @vrbo. Their customer service sucks. They don’t care about the safety of their guests. Use @Airbnb instead.

@ArticulateBeast For the security of your account, please send us a DM. Let us continue our conversation there. Thank you. -Alana

@vrbo Tynnamariee@gmail.com

@ArticulateBeast We’re here to help and want to get this sorted as soon as possible. Can you send us a DM with your email and booking ID? -Alana

@vrbo I want a full refund

@ArticulateBeast Hi there, we know how frustrating this must be and want to help as quickly as we can. Please DM us your email address and booking ID so we can check into this. -Alana

@vrbo Vrbo 155395320. ref:!00DC00PxQg.!500PE0lQVTM We have also a filed a formal complaint with the Boston code enforcement dept. You can reach them at 617-635-4500. Case number is 101006716883

@ArticulateBeast Hi there. Thank you for reaching out. -Alana

@ClareHolloway73 Hi there, we’re sorry to hear about this. Could you please DM us your booking ID and email address, so we can look into this right away? -April

@DebbiZiegler @VrboD66942 @vrbo @VrboD66942 @vrbo - They are the worst company ever!!! Had a five day flood in our villa and they said it was a “leak” from a/c, we had five days of constant noise from another a/c but as we had no where else to stay, they will not refund us!!!!! Never use VRBO!!!!!

@vrbo Due to VRBO glitch June 3 could not accept res. request. Vrbo blamed it on payment method of traveler. She & I both spent hours on phone & in chat. Request expired. Next day trav sent another RR -I could not accept. We both gave up. I Lost Premier status. You refuse to fix