WAACSP

We are delighted to announce the dates, timeline and all details of the ECOWAS professional Certification in customer service & virtual assistant 2nd (and final) diet for 2025. Package is: -CS -VA and -CRM

Ready for global opportunities? Join the ECOWAS Certification in Customer Service + Virtual Assistance + CRM 💼 Learn in-demand digital skills 🌍 Work remotely or hybrid 📅 June 25 – Aug 1 🗓 6 weekends | 💻 Online 👉 Apply now thewaacsp.com/english/blog/u… #RemoteWork #CRM #CS

Start your remote career with the WAACSP VA Fundamentals Training 🚀 💻 Learn VA tools, task & email management 📁 Build your portfolio 🌍 Access remote job opportunities 📅 May 21–31 (Weekends) | Live on Zoom 💳 Fee: $15 (Local currency accepted) 🔗thewaacsp.com/english/blog/y…

Hello CX Professionals! Join the DACX Program — a hands-on weekend course blending Data Analytics + CX 🚀 📊 Power BI, Tableau, CSAT, NPS & more 📅 July–Sept 2026 | 💳 From $80 Perfect for CX Leaders & Analysts 🔗 lnkd.in/eW8iZw4j #DataAnalytics #CustomerExperience

🚨1st Qtr WAACSP Meet&Greet with Mr Afolabi Bello (Access Bank NG)! Learn from his CS career insights! Lead course & VA-Hub launch too! 🕒March 28, 7 pm WAT. Venue: Online. Register here: thewaacsp.com/english/blog/b… #WAACSP #CustomerService

🌍 The remote job ecosystem is growing fast. Become a Certified Virtual Assistant Professional. ECOWAS CVAP Certification by WAACSP. 📅 Mar 20 – Apr 4, 2026 🗓 Weekends | 💻 Online Details👇🏾 thewaacsp.com/english/blog/r…

WE ARE BACK!!! WAACSP kicks off 2026 Service Year with a FREE SoSY webinar on Feb 21! 🕰️ 6pm GH | 7pm NG | Zoom. Theme: Step Up! Stay Relevant! 👉 Register now & get 2 service points! Details:thewaacsp.com/english/admin-… Share with your network! #WAACSP2026 #CustomerService

Final call! Apply to join WAACSP Trainers Network (WTN) 2026 Cohort before it closes! Huge gap in service education = big income opportunity in CX/CS training & consultancy. Position yourself NOW! Read details here:thewaacsp.com/english/blog/b… Create your career path now!

It’s result time!! The ‘mother index’ leads the way. The Ghana Customer Service Index 2025 report will be released on Thursday, January 29, 2026. What were the trends in 2025? Who were the best performing brands, sectors? What’s the Ghana Csat score? Watch out!

to work as VAs with a speciality in customer support and allied job roles. This is the year on VA jobs. Get into it early! Click the link in bio 🔗 #ecowas #professionalcertification #cxprofessionals instagram.com/p/DTp_o60DNbU/…

Announcing the 1st CS/VA professional program for 2026. The ECOWAS professional certification in Customer Service and Virtual Assistance -Off Diet edition comes up between February 20th - March 28th (weekends only).

and beyond. The VA industry is growing exponentially with Customer Support being one of the most sought after jobs in remote/online jobs globally. The WAACSP is the only accredited professional body offering both certifications simultaneously giving holders the global leverage

Another window, another opportunity to get your career up and going in CS/CX & VA. If you missed any of the 3 editions of 2025, here is the next best opportunity to become a certified Customer Service Professional (CCSP) and Certified Virtual Assistant Professional (CVAP) in 2026

New CX Book Alert 📘 From Service Desk to Strategy Table by Afolabi Bello (WAACSP) A must-read for CS/CX professionals in 2026. Practical insights on CX strategy, culture, positioning & staying relevant. 💰 Promo: ₦4,900 🛒 Order: selar.com/1b3r735131 #NewBookAlert #waacsp

WAACSP’s VA journey 2024 : WAACSP introduced VA training with 20four7VA. 2025 :It evolved into a Professional Certification Programme. 2026: Africa’s 1st 360° VA Portal Not a VA yet? Earn your CVAP this February ahead of the portal rollout targeting 5,000+ VAs by Dec 31, 2026.

Registration is 1 month in and 1 month away from closing ⏳ Ready to become a Certified CS Coach/Trainer/Consultant in 2026? Build a CS/CX side business and train schools, hotels, churches, retail brands & more. Join the WAACSP Train-The-Trainers Program thewaacsp.com/english/blog/b…

OFFICIAL ANNOUNCEMENT!! WAACSP announces launch of a VA marketplace portal for international and African engagement. The 1st VA recruitment portal for Africa as we target 5,000 VAs on the portal by December 31, 2026. Read here: vanguardngr.com/2026/01/waacsp…

The WAACSP wishes all customer service professionals across West Africa a prosperous 2026. Together, we are building a culture of excellence that knows no borders. Let’s make this our best service year yet! 🚀 #WAACSP #CustomerExperience #ECOWAS

Hello WAACSP Community! We will be rounding the year off with an impact-projected webinar. Date: December 19-20, 2025. Attendance is FREE. Follow the link to read more and register. thewaacsp.com/english/blog/e…

Join us this Saturday, November 29th for an insightful Meet & Greet with Dr. Segun Manuel! Mark your calendar 🗓️.