Waitrose & Partners

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Waitrose & Partners

Waitrose & Partners

@waitrose

Follow us for all the latest news, recipes and offers from Waitrose & Partners. We're available on Twitter whenever our shops are open.

UK Katılım Haziran 2009
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Waitrose & Partners
Waitrose & Partners@waitrose·
@unsquare925 Hi, I'm so sorry to hear about the issues you've had with the Ardennes pate, I'm keen to feed this back to our technical team however I do require more information. Can you please send us a private message along with your full name, email address and your receipt? ^Holly S twitter.com/messages/compo…
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Waitrose & Partners
Waitrose & Partners@waitrose·
@MitchRangers I'm very sorry about this, Mitch. This certainly isn’t the quality we aim for. Please DM us your name, address, email and a photo of your receipt so we can investigate this with our product team and assist you further. ^Paul twitter.com/messages/compo…
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Mitch
Mitch@MitchRangers·
@waitrose just opened what was to be my dinner! Poor show.
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Waitrose & Partners
Waitrose & Partners@waitrose·
@PratyushPrabhat Hi there Patyush. As the incident has been reported, a trained Partner will be in touch as soon as possible regarding this. ^Lynda.
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Pratyush Prabhat
Pratyush Prabhat@PratyushPrabhat·
@waitrose My stationary car was hit by your lorry! I have raised the incident at the number provided by your driver but am told it will be attended only on Tuesday! My car cannot be driven. Please help.
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Waitrose & Partners
Waitrose & Partners@waitrose·
@Croston2Croston Hi there, thanks for your comments. We're truly sorry for not being able to fulfil your entertaining order, we're working on the system to show more than one sandwich as a replacement. We're very happy to see this was resolved and multiple sandwiches were sent. 😊^Neil
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🌈 Lily and Penny
🌈 Lily and Penny@Croston2Croston·
Feeling very foolish and can only apologise to the lovely people @waitrose just received my delivery only to discover that because Waitrose only received one platter of sandwiches they sent me sufficient individual sandwiches to make up a platter but only charged me for one.
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🌈 Lily and Penny
🌈 Lily and Penny@Croston2Croston·
@waitrose Please explain how one ham and cheese sandwich is a fair substitute for a party selection platter of sandwiches!!!! The platter was ordered weeks ago and yet it takes you to the delivery day to announce that they're not available.
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Waitrose & Partners
Waitrose & Partners@waitrose·
@ghostofgoose5 I'm very sorry that you have had this experience. We aim to provide an inclusive and efficient service for all our customers, regardless of how they choose to pay. Thank you very much for bringing this to our attention. ^Kayleigh
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Ghost of Goose
Ghost of Goose@ghostofgoose5·
This again! Happens at every @waitrose store recently. Staff more concerned with card only self service tills whilst us cash payers have to stand here completely neglected like second class customers ⌚️😡 #Twyford
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Waitrose & Partners
Waitrose & Partners@waitrose·
@twwooer Hi there. The plain "Recycle" label means that over 75% of local authorities collect that specific material, so it's widely accepted. This can be recycled with cardboard household recycling. Best regards, ^Lynda.
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Sheridan Birtwistle
@waitrose Recycle how please? No point saying ‘Recycle’ ♻️ on sandwich packaging without stating what as. Is it paper and card, even though it has a plastic lining?
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Waitrose & Partners
Waitrose & Partners@waitrose·
@profoundluck Hi there, thanks for your query. The bubbles are caused due to the release protein and moisture from the mushrooms, while this is still safe to eat it's understandable to be cautious, I know I would be. ^Neil
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Paul Dobson
Paul Dobson@profoundluck·
@waitrose Hi Guys. Is this pizza okay to eat? Mushroom and Truffle, bought a couple of hours ago. Worried about the bubbles
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Waitrose & Partners
Waitrose & Partners@waitrose·
@TrishBrady16 I'm sorry to hear that Trish, and can appreciate how frustrating that must have been. I hope you've managed to place the order now, however if you have any more trouble, can you please DM me some screenshots, and I'll be happy to share these with our IT team. ^Lynda. twitter.com/messages/compo…
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Anthony Green
Anthony Green@AntRGreen·
@waitrose any way of working out which stores have stock of products? Trying to make a Waitrose recipe and this wasn’t available at my local, don’t want to go around a lot of Waitrose stores if I can help it
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Waitrose & Partners
Waitrose & Partners@waitrose·
@jamie_wallis Thanks for your feedback Jamie. I'll share this with our Management team in store who I know will be keen to see improvements are made. ^David
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Jamie Wallis
Jamie Wallis@jamie_wallis·
Why don’t supermarkets cover up food? I’m looking at you @waitrose in Greenwich. I remember posting something similar about Lincoln store a few years ago 🪰🪰🪰
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Waitrose & Partners
Waitrose & Partners@waitrose·
@simonbrown999 Hi Simon, so sorry to see this, apologies for any disappointment. To enable me to help, could you share your full name, email address, billing address with postcode and your receipt details via the PM link below? Thanks in advance. ^Angela twitter.com/messages/compo…
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Simon Brown
Simon Brown@simonbrown999·
@waitrose There’s a disappointing amount of space inside the pizza box 😞
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paul cooke
paul cooke@paulcooke6·
@waitrose ummmm maybe a new calendar is needed? We shall assume these doughnuts never go off as this day will never happen!
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Waitrose & Partners
Waitrose & Partners@waitrose·
@Joff_L Please accept my sincere condolences on the loss of your father, Jon. I can't imagine the distress caused by receiving this on the morning of your father’s funeral. Please accept my deepest apologies for this failure. Could you send a DM with your order number & details ^Daniele twitter.com/messages/compo…
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Jon Lansdown
Jon Lansdown@Joff_L·
@waitrose Absolutely disgusting service, happy to take an order for sandwich platters and party food, but then to message at 6am the day of my fathers funeral to say the sandwiches wouldn’t be delivered. Absolutely disgusting and disgraceful, should have gone to Marks & Spencer.
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Mel Gomes
Mel Gomes@melstarsg·
I find @Moreincommon_ & @LukeTryl a good insight into the UK; but nothing beats first-hand experience: fourth day in a row 3 out of 4 @waitrose coffee machines out of order, and inevitably the 4th failed today, with a queue turned away. The truest sign of national decline.
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Waitrose & Partners
Waitrose & Partners@waitrose·
@cip10001 Hi Geffrey. Thanks for reaching out. Unfortunately our buying team do not accept pitches and wouldn't pass on work to a supplier. I am sorry but this isn't something we are able to assist with but we wish you the best with your work going forward. ^Jamie
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Sarah Evans
Sarah Evans@SarahjevsEvans·
@waitrose I sent some of my illustrations via email to Waitrose customer service this morning asking for them to pass them onto your stationery buyer. I received a reply a reply for customer service directing me to the job application page 😥
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Innovation Festival
Innovation Festival@innovfest·
@waitrose I’ve discovered that online prices are different from in store prices - this price is not available in store
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Waitrose & Partners
Waitrose & Partners@waitrose·
@DBellTech1 Thanks David, that's correct, sterling banknotes are accepted - but please always feel welcome to discuss any concerns that may arise with one of our Duty Managers during your visit. ^Trish
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David Bell
David Bell@DBellTech1·
@waitrose Thank you. So to be clear you are saying that Northern Irish sterling bank notes will be accepted ?
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David Bell
David Bell@DBellTech1·
@waitrose just refused to take Danske Bank sterling £20 note in Hersham branch despite being FCA regulated and erm, Sterling? Astonishing and pretty disgraceful and discriminatory I feel
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John F. Goodfellow
John F. Goodfellow@GoodfellowTad·
All this for £13.40 @waitrose York! The garden birds 🐦 are going to love the oats! Ably assisted by Rusty at the checkout. A great shopping 🛒 experience as always and fantastic value 😎🇿🇦.
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