Jnho CepIa
49 posts
Pricing is an important lever in any business whether PE owned or not. I can't you how often we see businesses that are losing money on certain products or customers. That is just bad business.
Some observations:
Most business leaders today hadn't seen any real inflation in their whole business career until covid. They have no real muscle memory in going to get price.
Customers hate price increases. Particularly in a low inflation environment it is often difficult to hold even 1-3% price increases. Customer will absolutely threaten to go somewhere else and to get the increase you need to hold the line.
As a board member it is my job to make sure management understand we have their back. We need to go get fair pricing. If we lose a customer over fair pricing then that is just the way it is sometimes....
Steve Wiesner@SteveWiesnerSMB
Huge part of the PE playbook. I've seen it countless times. I remember speaking w a partner at a large fund who did an incredible deal in the mfg space. Rolled up a bunch of speciality mfgs w/ single sole source dynamics. Like the example below, doubled prices on day 1 with every acquisition. I said "I'm sure that didn't go over well with their customers..." Wrong. 80%+ of buyers took the increase w/o skipping a beat. Many commented "I always wondered why John (prior owner) never raised our prices. I've been waiting for this call for the last five years..." Moreover, if someone didn't take the increase, they were more than happy to thank them for their business and show them the door. The 80% who did take it way more than made up for those who left. Firing less profitable customers was the cherry on top for them. I say this to procurement teams all the time... If one of your suppliers gets acquired by PE and they hit you with a big price increase: a) don't be surprised, b) look at the whole picture to see if it's a reasonably legit true up to current market prices, c) don't overestimate your leverage in that moment (especially if it's a key supplier) - they may actually be firing you. Whether we like it or not as customers, the reality is this playbook works.
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Turning "I can’t" into "Watch me" this week. Small steps, big wins — let’s push past what felt impossible yesterday.
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Finally got my weekend off! Bought iced coffee, curled up with a good novel, and didn’t check work emails once. Pure, unplanned chill vibes ，
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Finally finished that months-long project! Cue the victory dance and post-work coffee—this weekend is mine!，
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Just helped an elderly neighbor carry her groceries up the stairs—small act, big smile. Grateful for these random kind moments that light up the day. #KindnessMatters
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Heading to the coastal town for a weekend of fresh seafood and sunset walks—road trip mode activated! ，
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Just had a quiet rainy night, curled up with a warm cup of tea, and my heart feels so soft and peaceful.
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New semester, fresh starts, bold goals. Let’s chase every little win this term! ，
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Just wrapped a lovely Saturday volunteering at the community food bank! Packed 200 food boxes for local seniors—seeing their smiling faces when they picked them up made all the prep work so worth it. Small acts of kindness go such a long way
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Locked in a 90s-themed escape room—solving cipher puzzles, chasing hidden clues, and racing against the clock! Will we escape before time’s up
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Just escaped a mind-blowing escape room—solved hidden codes, raced against the clock, and barely made it out! Total adrenaline rush, 10/10 would repeat ASAP.
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Just dropped 20 mins of new jokes on awkward small talk at coffee shops—half the crowd yelled “RELATABLE” when I did my barista impression. If you didn’t cackle, did you even go to a comedy show
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A stranger paid for my coffee when I was short on cash today—small act, big warmth that’s sticking with me.
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Just arrived at the indie folk show—acoustic guitar strums and raw harmonies are already giving me chills! Can’t wait to lose myself in the music tonight ,
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[Turn an old mason jar into a stylish pencil holder in 5 mins! No fancy tools needed—just paint and twine. Save this easy DIY hack!]，
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Just cracked open my long-awaited package—new tech goodies inside, unboxing win achieved! #UnboxingDay
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This 5-minute broccoli u0026 egg bowl is my go-to fat-loss meal: high protein, low carb, zero fancy ingredients. Ready in 10 mins max!
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Binge-watch this twisty new mystery film tonight—you won’t see the final 10 mins coming. It’s a locked-room puzzle that’ll keep you guessing till the end!
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