Mark Ward

@Tim_Warwood @back_the_BBC It had a rumbelows back in the day

@back_the_BBC HAHAHAH. Hardly big enough town for an Aldi

I had the pick of the map! Why on earth did my brain choose chipping Norton? Doesn’t even have a Currys!!

British Airways plan to launch of low-cost subsidiarity buff.ly/2WTgKR5

Zoom buys cloud call center firm Five9 for $14.7 billion – TechCrunch buff.ly/3xOI7ZG

EasyJet collaborates with Boots for Covid tests | Travel Weekly buff.ly/3huSwCS

IATA welcomes Rolls-Royce commitment to open after-market best practice buff.ly/3hzpuSP

John Lewis to build 10,000 rental homes - CityAM buff.ly/2V3ak0h

Comment: It’s time to open up travel | Travel Weekly buff.ly/3ADf6lN

UK adults less reluctant to fly than last autumn | Travel Weekly buff.ly/361FoQy

A third of consumers have more to spend on holidays than pre-Covid | Travel Weekly buff.ly/3A89Ndu

Three ways the travel industry can benefit from the 2021 holiday booking buzz - Sabio Group buff.ly/3tBuydH

Tui UK boss calls for travel corridor and FCDO advice alignment | Travel Weekly buff.ly/3cFSghV

Sabio Group acquires makepositive, expanding focus on Customer Relationship Management - Sabio Group buff.ly/3rvyr32

Pontins used 'undesirables list' of Irish surnames buff.ly/3852DKW

Tui chief executive insists European travel this summer is ‘possible’ | Travel Weekly buff.ly/2ZZdTUq

Sabio Group listed in the 2021 The Sunday Times HSBC International Track 200 - Sabio Group buff.ly/3kkTWRo

Lastminute.com threatened with legal action if it fails to pays delayed refunds in seven days buff.ly/3tQ6ip9

Airline stocks rise as easyJet sees 250% bump in bookings buff.ly/390izyJ

To ensure they can offer best-in-class #customerexperience, @marksandspencer asked to help replace a legacy phone system which routes 11 million calls to stores and #contactcentre per annum, with an #AI-powered solution. Download the case study 👉 ow.ly/pVMj50CLOn0 #CX

A worldwide provider of #healthservices has signed a three-year services contract with Sabio Group to deliver support for its European #customerengagement #technology platform. Read more ow.ly/TE1l50CLOUJ #brilliantCX #CX

The #pandemic has put high street stores under immense pressure. But it's not the end of our town and city centres. @wards03 explains how we need to rethink our approach to #customerexperience (#CX). Read more bit.ly/2LArCNK #brilliantCX #retail