hers

@KatNoxi0r Hey hey! Yes, this is our automated message. However, if you send a message through, one of our team members will intercept it. Please include your email address and phone number in the private message for a speedier escalation.

@wearehers It’s so interesting that you direct me there when this is the automated bot response sent out to anyone that tries to reach out on Facebook. Tries to send me back to email support… who is the one ghosting me. 🙃

beware of @wearehers . got ghosted by cs after they couldn’t figure out my technical issue. been a month with no service, no access to treatment, & no refund in sight. now I have to go through the headache of charge back w my bank. there are much better, more responsive clinics.

@MarysXacct @wearehims We apologize if you haven't heard back, Mary! If you still need help, definitely DM us on Instagram or Facebook so we can help.

@wearehers @wearehims I've tried to email you all and you won't give me my refund back

scammers = @wearehims @wearehers

A generation of women was denied menopause care because of Black Box warning misinformation. We appreciate the leadership from the FDA in removing that warning and ensuring women have access to the care they need. As demand increases, Hers has built a dependable supply of estrogen patches to make sure no one else gets left behind: bit.ly/4egK2ON

@MarysXacct Sorry about that! You should be able to send a DM now.

@wearehers your messages are closed off. give me my refund you scammers

scam scam scam don't anyone do this or sign up they take your money it's a SCAM @wearehers

@JerynL Hey Jeryn! So sorry that you've had this experience. This is definitely not ideal. When you get a moment, please send us a DM so we can help you directly.

@wearehers what is going on?? I reached out to the care team and your patient support cancelled my subscription without my permission!! All I did was ask if I could switch from shot to oral. WTF they want me to start over. I won’t meet criteria now due to weight loss! Fix this!

Customer access should move at the same speed as innovation. When the healthcare industry works together to reach individuals, it does. Since last week, thousands of people have signed up for our Wegovy® waitlist. Starting today, eligible Hims & Hers customers can start their journeys with @novonordisk’s FDA-approved Wegovy® Pill & Wegovy® Pen and partner with their provider on a comprehensive weight loss program designed to help them achieve their goals. We take our role as the largest global consumer health platform seriously, and I can’t wait to keep finding ways to make sure everyone can access the tools they need to feel great. Read more below from Dr. Craig, our Head of Weight Loss, on what’s available today. (And if you’re starting your Wegovy journey with us today, tag me and tell me how it’s going!) More details, including important info, here: news.hims.com/newsroom/wegov…

A new era of weight management is coming to Hims & Hers. Soon: access to FDA-approved GLP-1 treatments — including Wegovy® pills and injections. Join our exclusive pre-launch waitlist today: bit.ly/4shiU6p 𝘞𝘦𝘨𝘰𝘷𝘺® 𝘪𝘴 𝘢 𝘳𝘦𝘨𝘪𝘴𝘵𝘦𝘳𝘦𝘥 𝘵𝘳𝘢𝘥𝘦𝘮𝘢𝘳𝘬 𝘰𝘧 𝘕𝘰𝘷𝘰 𝘕𝘰𝘳𝘥𝘪𝘴𝘬 𝘈/𝘚.

Excited to introduce Hims & Hers Benefits - connecting subscribers with products that support whole body health. To kick off, we’re partnering with @Prenuvo @Eightsleep to offer whole body MRI scans and adaptive bed systems. And this is just the start! news.hims.com/newsroom/with-…

@msslolo_ Truly an elite feeling

nobody loves an empty gym more than me

@Jainadave_ For most people, yes. Walking consistently covers a huge chunk of what your body actually needs for heart health, blood sugar control, and longevity. Add some light strength work if you can, but walking alone is wildly underrated.

Do you think “walking” alone is enough exercise for good health?

@ClaireMax Hard agree. Consistency beats perfection every time. The workout you actually show up for will always outperform the “optimal” plan you quit after two weeks. Movement is movement.

My fitness hot take is that the best workout is the one you will do, and any movement is better than no movement. I don’t care if it’s jumping in a trampoline or being attached to a bungee and bouncing around or walking 1mph, it’s exercise and it matters.

We’re sorry you’re experiencing this, Maleeka - this is definitely not the experience we want for you. While we can’t address this issue in the comments, if you log in to your account and head to the Messages tab (web) or the Care tab (mobile app), or e-mail support@forhims.com, our support team can help resolve this issue.

@wearehers give me my money back!!! I didn’t order your product!! You stole my money!!! What a scam

@Lush_Beauty1 It really is. Watching your effort turn into visible progress is such a motivator. The best part is realizing it’s not magic, it’s just you showing up consistently.

Seeing your body change from working out is so addicting

@TheWarEnglish This. It doesn’t have to be either or. Building a strong foundation with lifting, real food, protein, water, and movement is powerful, and medicine is there when you need extra support. Tools, not teams.

Strength training, whole foods, protein, water, and daily movement prevent more diseases than most people realize. Prevention beats treatment. But when you need medicine, take your medicine. They're not enemies. They're tools.

@HannahDCox The routine works, which is rude😂 It gets less jail-like once it just feels normal. Until then, congrats on doing the hard stuff.

My husband and I cut out drinking Monday-Thursdays, have been doing a steady routine of 1hr gym/45 min walk/30 min sauna, and we’re eating healthy. I regret to inform you I do in fact feel much better physically and mentally. But omg what is this life it feels like jail lol

Hey, Michelle! During the intake process, you'll receive recommendations for treatment to review if suitable. Submitting the intake form indicates your agreement to proceed with treatment. You'll then be charged if approved for treatment through Hers. You can learn more about how our platform works here: bit.ly/4nCu17K

@wearehers I’m just wondering why I’d be charged before it even ships

@wearehers I placed my order (and paid) a week ago. I still haven’t received it and no update on shipping. Where is it?