Webio

SMS is getting a facelift. #RBM is where business messaging is headed. In this 20 minute Credit Shift episode, Mark Oppermann and Graham Bragg chat about how RBM brings better engagement, branding, and security to debt collection. 🎧 Listen in: lnkd.in/ehkTBsmd

🎙️New Credit Shift Podcast Episode! In this episode, Mark Oppermann and Graham Bragg chat about how RBM brings better engagement, branding, and security to debt collection. 🎧 Listen in: creditshift.webio.com #RBM #DebtCollection #CustomerEngagement #BusinessMessaging

Great to see Mark Oppermann on the Servicing: Ops & Tech panel at NPL Europe 2025 today, talking all things AI and tech in collections. Big conversations with Revolut, Diglo, and Relational on what’s next for the industr

Live from NPL Europe 2025 in London! We’re here showing how AI-powered customer engagement is changing the game for lenders and collections teams. If you’re around, drop by and meet Mark, Andy, and Enzo! #NPLEurope #AIinCollections #CustomerEngagement

Webio was at Westminster! Today, Enzo Viscito represented Webio at the #CreditStrategy Parliamentary Reception in London that brought together industry leaders and policymakers to discuss the future of financial services.

🎙️New Credit Shift Episode! Still sleeping on SMS? You’re missing a trick. * Personalisation = better responses * Automation + AI = smarter conversations * Low cost, high impact, works on every phone #SMS in #debtcollection. Listen: 🎧 bit.ly/3F5pidj #CreditShift

📢 We’re heading to @SmithNovak NPL Europe 2025 We’ll be at #NPLEurope to talk about how AI-powered engagement is making a real impact for NPL servicers and lenders. Drop by and meet the Webio team. #NPLEurope #AIinFinance #DebtCollections #CustomerEngagement

76% more collections, 89% AI-managed conversations! This UK Debt Recovery Agency transformed collections with Webio’s AI Agents: * 76% increase in payments * 89% of conversations handled by AI * Better efficiency & CX 🔗 Read more - bit.ly/3XnHJjA

AI Agents = Smarter Debt Collection They’re not replacing teams—they’re empowering them. *Agents: Less repetitive work *Managers: More insights *Strategy teams: AI-driven data See how AI helps roles in a contact centre Read👉bit.ly/4k6zFxC #DigitalDebtCollection

Not all AI is created equal—especially in debt collection. In this episode of Credit Shift, Mark Oppermann & Graham Bragg break down custom vs. large language models, AI hallucinations, and what’s next for AI in collections. 🎧 Listen now: bit.ly/4k27YWH

CreditShift Podcast >> AI in Debt Collection: What’s Big in 2025? *AI automates conversations to save time & cut costs *Personalized journeys improve customer experiences * It’s all about win-win outcomes for customers and businesses 🎧 Listen now: bit.ly/3WOvPzb

🎙️New Credit Shift Podcast Episode - AI in DebtCollection in 2025 We cover: * Where AI is actually working * How digital collections are evolving * Key insights & actionable takeaways 🎧 Listen: bit.ly/3WOvPzb #AI #DebtCollection #CustomerEngagement #AIAutomation

Join Webio and redefine customer engagement in debt collection with our conversational AI solutions. ✨ Real-world AI challenges ✨ Talented, innovative team ✨ Flexible, remote-first work If you're curious and ambitious, apply now! Check it out >>zurl.to/l44t?source=Ca… #

What insights could help your digital debt collection strategy in 2025? We’re sharing them tomorrow 'Winning in 2025: AI and #DigitalDebtCollection Strategies That Work' webinar. Learn what’s what’s coming next in #AI and customer engagement. More >> bit.ly/4gTtP0j

Moving beyond chatbots in debt collection isn’t just a trend. In our latest blog, we look at what makes AI Agents a better choice and how they’re reshaping debt collection. Read 👉 bit.ly/4jenePM #DebtCollection #AIAgents #DigitalDebtCollection #CustomerEngagement

At Webio, our mission is to make financial customer conversations easier. Hearing from clients about the impact we’ve had is what keeps us going! A thank you to our amazing clients for trusting us to make a difference in their digital debt collection. bit.ly/40vKZeJ

AI and automation are having a positive impact on debt collection and customer engagement, delivering smarter tools, personalised conversations, and round-the-clock efficiency. But how do these technologies make an impact on your business? ➡️Read More : bit.ly/3YX1A9j

Delighted to have Webio share our Gen AI journey at the #AWS Gen AI Acceleration Workshop It was an incredible opportunity to connect with innovators and explore the future of AI. A big thank you to AWS for the invitation and hosting such a fantastic event.

We won two awards the ‘Artificial Intelligence in Credit & Collections Solution’ and ‘Vulnerable Customer Identification & Screening Solution’ at the Credit and Collection Technology Awards! We’ve worked hard to bring it #AI to life in #debtcollection and are delighted!

What a brilliant day at the Credit & Collections Technology Think Tank in Manchester! 🎉 A highlight was seeing our own Mark Oppermann on the Technology panel. Thanks to everyone who stopped to chat with Andy Turner Enzo Viscito, and Mark. #CCTECHTHINKTANK #webio #debtcollection