Supporter Services

@MARKITMC Hi there, thank you for getting in touch. Tickets for this game will be sent via email and will be with you soon. Please check your junk and spam mail for these. If you experience any issues with your tickets, please do let us know. Thanks, Charley

When will my purchasedd rangers tickets arrive in the online account please? @WestHamHelp

@paul_jordan1 Hi there, thank you for getting in touch. Tickets for this game will be sent via email and will be with you soon. Please check your junk and spam mail for these. If you experience any issues with your tickets, please do let us know. Thanks, Charley

@WestHamHelp Any idea when we will receive our Rangers tickets?

@sarahfoley__ Hi there, please send us a DM. Thanks, Charley

@yatesy99 Hi there, thank you for getting in touch. Please send us a DM. Thanks, Charley

@WestHamHelp why can’t we get the feed ???

🎟️| West Ham United travel to Watford in the Sky Bet Championship on Saturday 29 August, with kick-off at 3.00pm. Ticket sale arrangements are now available, find everything you need to know below: ➡️ bit.ly/44MYNTA #HammersHelp

🎟️| Heading to the Lamex Stadium tonight? If you need any assistance with your tickets or require a duplicate ticket, simply use the box below to send us a message. We're here to help! Duplicate tickets can be collected from the Away Ticket Office, located in the West Stand, next to the Club Shop. #HammersHelp x.com/messages/compo…

@WestHamLou5 Hi there, I will send you a DM. Thanks, Charley

@WestHamHelp No I haven't.

@WestHamHelp How do I purchase a match pass for tonight every time I click "purchase pass" it doesn't do anything. This also happened against Southend. Would appreciate it if you could get back to me.

@hornchurchammer Hi there, thank you for getting in touch. Rangers tickets are being sent soon by email, please keep an eye out for these, including your junk and spam. Thanks, Charley

@WestHamHelp Please inform when Rangers tickets are to be emailed.

Hi there, thank you for getting in touch. All Season Ticket Holders/Bond Holders purchasing during the priority window will be awarded 2 (two) loyalty points. Loyalty points will be added upon closure of the priority window (4.00pm Wednesday 22 July) subject to the Season Ticket Holder having purchased within the specified time and will be visible and active within their account the following day. Thanks, Charley

@WestHamHelp can you advise when the Portsmouth point will be added as we had to wait till Monday due to reallocation and it’s still Not showing thank you

@LeeBudgen195297 Hi there, thank you for getting in touch. We're still finalising all of the details regarding Claret Memberships, please keep an eye on our Official Channels for further updates. Thanks, Charley

@WestHamHelp are they going to be any details of claret memberships this year??

Hi there, thank you for getting in touch. All Season Ticket Holders/Bond Holders purchasing during the priority window will be awarded 2 (two) loyalty points. Loyalty points will be added upon closure of the priority window (4.00pm Wednesday 22 July) subject to the Season Ticket Holder having purchased within the specified time and will be visible and active within their account the following day. Thanks, Charley

@WestHamHelp When do points get added for getting Portsmouth ticket early?

@TheJoeSteward1 @WestHam Hi there, thank you for getting in touch. I am sorry to hear this, if you contact the Ticket Office on 0333 030 1966 they will be able to assist you further here to prevent this happening again. Thanks, Charley

Not been able to buy my season ticket seats all week for the Pompey game on website! I assumed our block had been displaced. Logged in this afternoon and been able to buy the row behind? Not first time had issues with purchasing cup tickets @WestHam @WestHamHelp

@SuparMac1 Hi there, thank you for getting in touch. Have you been able to purchase tickets now? If not, please contact the Ticket Office on 0333 030 1966 and they'll be able to assist you further. Thanks, Charley

I thought general sale for Charlton was at 3 pm today? I can’t book any tickets @WestHamHelp

@sean_turner16_ Hi there, thank you for getting in touch. Have you been able to purchase tickets now? If not, please contact the Ticket Office on 0333 030 1966 and they'll be able to assist you further. Thanks, Charley

@WestHamHelp when are the Charlton tickets going to general sale? It said 21st at 3pm

@querry1992 Hi there, thank you for getting in touch. Tickets will be issued in PDF format and distributed by email ahead of the fixture date. Please keep an eye on your emails and let us know if you experience any issues with your tickets. Thanks, Charley

@WestHamHelp do you guys know when rangers ticket email should be sent out? Getting mighty close

Hi there, thank you for getting in touch. All Season Ticket Holders/Bond Holders purchasing during the priority window will be awarded 2 (two) loyalty points. Loyalty points will be added upon closure of the priority window (4.00pm Wednesday 22 July) subject to the Season Ticket Holder having purchased within the specified time and will be visible and active within their account the following day. Thanks, Charley

@WestHamHelp Any news on when Portsmouth points will be added?

🚨| Please be advised that our ticket allocation for this fixture has now Sold Out to Season Ticket Holders holding 27 or more points, having been released for sale at 33+ points. The 10% ballot process will open immediately inviting supporters to apply and will close at 12noon on Monday 27 July. #HammersHelp

@Seanlabelbrewed Hi there, thank you for getting in touch. Season Tickets will be sent out ahead of our first home fixture of the season. Thanks, Charley

Has anyone received their digital season ticket yet? @WestHamHelp

@RomfordHammers Hi there, thank you for getting in touch. Tickets will be issued in PDF format and distributed by email ahead of the fixture date. Thanks, Charley

Hi when are the tickets for Glasgow Rangers being sent out, and are they digital or paper tickets? @WestHamHelp

@whufcandy3 Hi there, thank you for getting in touch. We're still finalising all of the details regarding Claret Memberships, please keep an eye on our Official Channels for further updates. Thanks, Charley

Will there be claret membership's this season!? @WestHamHelp