Whop Support

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Whop Support

Whop Support

@whop_support

We're here to help.

Katılım Mart 2025
35 Takip Edilen445 Takipçiler
Janine
Janine@themainetrade·
@RealSimpleAriel Sorry, it’s still not working. Sent you another message on Whop. Tried customer support there but it’s just a bot
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Whop Support
Whop Support@whop_support·
@cristethetic @whop Hey there, it looks like your Whop was suspended due to a TOS Violation. Can you please DM me your Whop account's email so I can take a look?
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Crist
Crist@cristethetic·
@whop My fully verified account has been suspended after one sale, with no explanation. I've only made one sale, have no refunds or chargebacks, and have never violated the TOS and only found out because I was not able to withdraw my money. I have not even been told what to do.
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Whop Support
Whop Support@whop_support·
@RObatay88289 Hey hey! Can you please shoot me a DM so I can take a look into this!
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Russell Obatay
Russell Obatay@RObatay88289·
@whop_support How can I access the Whop finance I created a successful withdrawal of my balance. I use whop finance as destination but unfortunately it says the finance is only for invite. Now I cannot access my funds.
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Whop Support
Whop Support@whop_support·
@oshourhub24 @whop Hey there. After a conclusive review in the Whop support chat, we've found sufficient evidence of botting which goes against our TOS. Unfortunately we need to hold this decision.
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OSHOURHUB
OSHOURHUB@oshourhub24·
Still suspended on Whop for “Botting CR Submissions” with zero real proof shown. I provided full analytics, no bots used, yet my earnings are locked and no clear explanation is given. This is not how creators should be treated. @whop @whop_support I need a proper resolution.
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Andrew Smirnov
Andrew Smirnov@Smirnov__Andrew·
Before I respond to this — I want to make sure I understand what you're telling me. Are you providing this as background context for why the suspension happened? Or are you saying this changes the 120-day hold agreement that was proposed to me by your support team? Because these are two very different things. If this is just context — I'm happy to address it. I am not linked to the seller. I'm an independent affiliate with a 4M+ audience in the health niche who drove real traffic. The commission rate was set by the product owner in your system, not by me. The fact that I generated the majority of sales is because I'm good at what I do — not because I own the product. You can easily verify this: check our IP addresses, payment methods, personal details, registration info. You'll see there's no connection. But if you're telling me the 120-day agreement is off the table — I need to know that clearly right now so I can adjust my next steps accordingly.
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Andrew Smirnov
Andrew Smirnov@Smirnov__Andrew·
UPDATE #3 on my @whop situation ($14,700) Weekly refund tracking — Week 2: Mar 14: 0 Mar 15: 0 Mar 16: 0 Mar 17: 1 Mar 18: 0 Mar 19: 0 Mar 20: 0 Total this week: 1 refund Last week: 4 refunds Trend: 📉 -75% Refund activity is dropping naturally, exactly as expected for a digital product when time passes after purchase. No fraud. No suspicious patterns. Just normal business. @whop_support — the data speaks for itself. See you in 120 days. @cultured @czoob3 #Whop #WhopUpdate #WhopPayouts
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Whop Support
Whop Support@whop_support·
@Smirnov__Andrew @whop As your specific user account had custom affiliate links with increased percentages and drove the majority, if not all revenue, we believe this account was also linked to the company.
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Andrew Smirnov
Andrew Smirnov@Smirnov__Andrew·
Hi, Thank you for sharing this — this is actually the first time anyone at Whop has given me a specific reason beyond "fraudulent activity." But I need to point out the obvious: how is any of this my fault? I am an affiliate. I did not create the product. I did not copy anyone's website. I did not distribute any copyrighted content. I did not set up the seller's page. I had zero knowledge of any IP dispute between the product owner and the original creator. I found a product that was live, approved, and publicly listed on YOUR marketplace. I promoted it. That's it. That's everything I did. If the product owner violated someone's intellectual property — that's a dispute between them and the original creator. Not me. I'm a third party who promoted what Whop told me was a legitimate product by listing it on your platform. So here's my question: why am I being punished for someone else's actions? Why are MY earned commissions being held because of a DMCA dispute I had nothing to do with? Whop approved and listed the product. Whop accepted the commission structure. Whop allowed me to promote it. At no point did Whop warn me about any IP issues. And now Whop is holding my $14,700 because of a dispute between two other parties. I drove real traffic to a product that YOUR platform told me was legitimate. The sales were real. The buyers got the product. My traffic was legitimate. The only thing that wasn't legitimate was apparently the product itself — and that's on Whop's vetting process, not on me. I am requesting my earned commissions be released. The DMCA issue is between the seller and the original creator. It has nothing to do with my affiliate activity.
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Whop Support
Whop Support@whop_support·
@brianshinsh @andyteecf What's up Brian! Totally valid to be a little skeptical, but we're the real deal. Secure payments, real creators, real support. Check us out! If you have any questions or any concerns, DM us and we're sure we'll put those scammy vibes to rest. 🔥
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Brian Shin
Brian Shin@brianshinsh·
@andyteecf idk for some reason whop gives me scammy vibes but will check it out!
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Brian Shin
Brian Shin@brianshinsh·
Best alternative to stripe?
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BIG BELBY
BIG BELBY@callhimsb·
@winwithwavey hey I paid but it didn’t send discord & on whop it’s telling me pay again
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Whop Support
Whop Support@whop_support·
@jafrlfs @whop Hey there Jaf! Can you please shoot over a DM? I'll give it a second look.
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Whop Support
Whop Support@whop_support·
@soumilelevates @whop Hi there, I've shot you a DM and replied to your other tweets, but still need the email associated with your account to look into this. I'm happy to answer any of the questions as soon as I get this!
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Soumil
Soumil@soumilelevates·
I NEVER HAVE CREATED A BUSINESS CALLED FAKE DISPUTE REIMBURSEMENT YOU GUYS HAVE TO BE SMOKING PROVE IT IF YOU ACTUALLY THINK I OWN IT IF YOU DONT WANNA SUPPORT ME ITS FINE ILL USE STRIPE ONLY BUT ATLEAST DONT BULLSHIT USERS @whop_support @whop
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Whop Support
Whop Support@whop_support·
@soumilelevates Your account was suspended for selling an illegal service or product on Whop. I just sent you a DM to talk about this some more.
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Soumil
Soumil@soumilelevates·
As per the response received by your support, this is what happened: 1. I used my card for multiple test payments, it got flagged as fraud cause you thought it was a stolen card 2. I spoke to your support, previously they understood and I praised them cause they unsuspended my account in 9 mins. They said if it happens again, contact us and we will unsuspend it. 3. It happened again, this time your support isn't even creating a ticket giving canned responses and closing chats before I even speak Is this what your platform represents @whop @whop_support???
Whop Support@whop_support

@soumilelevates @whop Hey there, would love to help. Can you please shoot me a DM?

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Soumil
Soumil@soumilelevates·
my account has been suspended for no reason literally 100% legitimate businesses registered in london 0 chargebacks or disputes what the hell is this, unable to contact support either @whop
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larc
larc@larcobelleneli·
@based16z Disappointing that whop just uses stripe for crypto payments tho. Should bring that up w team
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based16z
based16z@based16z·
I see payments bifurcating between: corporate + closed + extract squad (Stripe, Circle, Coinbase) VS grassroots + open + build stuff squad (tether, hyperliquid, etc.) And I think Whop can become the consumer fintech layer for the second group
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