Rosaria Cirillo | Wow Now, CCXP

🆕🎙▶️#HappinessContributionShow New episode alert! [Available NOW on your favorite podcast platform] Episode 8️⃣ Insight 2: What is Happiness and Why Happiness Contribution? In this “Insight episode” (20 to 30 minutes recording in which we share in-dept…lnkd.in/esSvGqRT

Are you relentlessly trying to improve Customer & Employee Experience to ensure business growth? Read more 👉 lttr.ai/ANYea #GuestPost #happinessinbusiness #customerexperience #happinessdrivengrowth #AchievingLastingGrowth #NetPromoterScore #happinessfirst

Through repetition and consistency, you can hardwire happiness into your customer experience, which builds customer loyalty and employee motivation. Read more 👉 lttr.ai/AYEz4 #GuestPost #happinessinbusiness #customerexperience #happinessdrivengrowth

In the pursuit of numbers & scores, we mustn’t lose sight of what truly drives customer experience: Happiness. Read more 👉 lttr.ai/ANYl5 #GuestPost #happinessinbusiness #customerexperience #happinessdrivengrowth #AchievingLastingGrowth #NetPromoterScore

Laughter Yoga is a great copying mechanism, even in challenging times: A quote from the founder Dr. Kataria which I love and has become the motto of the movement is “I don’t laugh because I’m happy, I’m happy because I laugh” Read more 👉 lttr.ai/ANYlj #yellowfactor

"International Laughter Yoga day is celebrated on the first Sunday of May worldwide, and its celebration is a positive manifestation of world peace and is intended to build up a global consciousness of brotherhood and friendship through laughter." lttr.ai/AMIE7

"Rather than being purely transactional, your strategy and leadership should focus on the following three elements that Rosaria defines as the basis of HCX (the future of CX) and Happiness Driven Growth" lttr.ai/ANYlX #GuestPost #happinessinbusiness #customerexperience

And another useless tracking this eve! I checked that it started correctly but stopped tracking as I put my phone in my pocket!! Seriously @fitbit ??? What a joke!! I have been a loyal client for past 10 years & didn’t won’t loose past data but now u r even failing at collecting

@fitbit this is now happening regularly since 19 March! I start tracking my walk only to discover at the end of it that #fitbit didn’t track a thing. Not only the new app update is #designfail but now isn’t even tracking which all that Fitbit is for!!! #totalfail @FitbitSupport

Many studies have demonstrated the beneficial effects of laughter, thanks to the release of endorphins and other happiness chemicals, and increased oxygenation. Read more 👉 lttr.ai/APVFM #yellowfactor #laughter #LaughterYoga #happinessinbusiness #customerexperience

When your approach to customer experience incorporates these three elements that Rosaria defines as the basis of HCX (the future of CX) and #HappinessDrivenGrowth, customers and employees come away feeling pleasant and enriching emotions. Read more 👉 lttr.ai/AO5cX

Laughter Yoga is the brainchild of Dr. Madan Kataria, an Indian physician from Mumbai who started the first laughter club in a park on 13th March 1995, with just 5 people. Read more 👉 lttr.ai/AOPyA #yellowfactor #laughter #LaughterYoga #happinessinbusiness

"Based on the analysis of over 300 trailblazers cases and findings from neuroscience and positive psychology, Cirillo’s “Sunflower of Happiness” identifies nine factors we can nurture to design and deliver HCX experiences." lttr.ai/AOIog #GuestPost #happinessinbusiness

Laughter Yoga is a wonderful practice & discipline based on the revolutionary idea – simple and profound – that anyone can laugh unconditionally, without relying on humor, jokes or comedy. Read more 👉 lttr.ai/ANYj5 #yellowfactor #laughter #LaughterYoga

On the 13th anniversary of my father losing his life to cancer, donating 50% of royalties coming from #YellowFactor book sales on Amazon and bulk orders from 2023 (and part of 2022). Join the Fight against Cancer by donating too! Donation page give.5forthefight.org/give/463097/#!…

A lot of health, mood and performances related benefits make laughter yoga a remarkable fun and inexpensive solution for many current business problems Read more 👉 lttr.ai/ANYkh #yellowfactor #laughter #LaughterYoga #happinessinbusiness #customerexperience

#HappinessContributionShow New #podcast episode alert! Listen to "E23 Interview 11: Meet Dorota Klop-Sowinska, Executive Career Coach, Author of Career Jump, Founder of DoSo! Coaching" by The Happiness Contribution™ Show. podcasters.spotify.com/pod/show/happi…

Have you already read our post about "The power of Laughter & World Laughter Day"? ▸ lttr.ai/ANYkW #yellowfactor #laughter #LaughterYoga #happinessinbusiness #customerexperience #happinessdrivengrowth

"When considering that “unpleasant” emotions are mainly a result of unmet needs, your customer experience strategy can promote happiness by proactively meeting your customers’ needs and by empowering your employees to address these needs." lttr.ai/AMjq4 #GuestPost

#Happiness in #CustomerExperience: A Competitive Advantage ▸ lttr.ai/AMjq4 Guest post by Lumoa #GuestPost #happinessinbusiness #customerexperience #happinessdrivengrowth #AchievingLastingGrowth #NetPromoterScore #happinessfirst #YellowGoldfish

The second book on happiness published. link.springer.com/book/10.1007/9…