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...(2) Then my mother recharged it with a 209 pack as she thought her phone was not recharged.
And both plans are activated simultaneously instead of being in a queue.
I contacted customer care with the same issue They said "IT IS AIRTEL's policy we cannot freeze" @airtelindia
Shashank Garg@x_Shashank_
@airtelindia I have been an Airtel customer for a very long time. I have recharged my mother's ph no. with a pack of Rs 179 yesterday. Then After that Today there's a pop up message from Airtel that your phone is not recharged, recharge it immediately to resume service
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