Xbox Support

It’s Microsoft’s 50th anniversary, that’s decades of changing the game. Celebrate by adding a new badge to your Xbox profile, and it starts by being an Xbox Insider. Learn more here: msft.it/6015qtkiB

A limited number of controllers have shipped without batteries since December. If you received one of these controllers, go here aka.ms/batteries for a rechargeable battery on us. All controllers moving forward will include batteries.

The issue affecting Party Chat and Messaging should now be resolved. Members should be able to use these features normally again. Thanks for your reports, and please let us know if you continue to see any issues. For the latest status, visit msft.it/6016QajHM.

We are aware that some users are running into issues when attempting to launch Party Chat sessions and send messages. We are currently investigating the issue. Please follow along here or on support.xbox.com for updates.

Good news Xbox members! The issue affecting Party Chat and Messaging should now be resolved. Members should be able to use these features normally again. Thanks for your reports, and please let us know if you continue to see any issues. For the latest status, visit msft.it/6019QvAb9.

Hey Xbox members, party on! You can now group up with your friends again. The messaging isn't fixed yet, but we're still working on it. Look for updates here and on xbox.com/support

We’re receiving reports that some members are having issues joining/starting a party and messaging friends. Our teams are investigating and will share updates here as they become available. For the latest status, visit xbox.com/status.

We’re aware some players are experiencing crashes when launching Crimson Desert from the Xbox app on PC. To fix this, open the Microsoft Store, go to Downloads, and check for updates. Or press Win + R and paste: ms-windows-store://pdp/?productid=9MWPM2CQNLHN

Play games with your favorite people, or watch your favorite people play games. Use Microsoft Teams "Play Together" Game Bar extension to make it happen:

Impacted users should again be able to access their cloud saves for Xbox 360 and Backwards Compatible games. Thanks for sticking with us while our engineers worked to resolve the issue.

Play your games anywhere. Game on with cloud gaming 🎮 msft.it/6013QYn87

Xbox Wireless Controller 101: The Share button 1 Press 👆 = Take a screenshot Press and hold 👇 = Create game clip 2x 👆👆 = Show recent captures Learn more: msft.it/6017Q5ZGF

We are aware that some users have received errant messaging through the Xbox Mobile App. Apologies for this inconvenience. Currently, our engineering teams are working to identify the underlying cause of these notifications.

Users should once again be able to sign-in and create accounts. Thank you for your patience while we addressed this issue.

We're aware that some users will experience issues signing-in or creating accounts. Please bear with us as our engineers work on a fix. For updates, please follow along here or at xbox.com/status.

Game Bar comes in travel size 🎮 Set yours to Compact Mode:

Users should once again be able to play or stream videos from video streaming apps on Xbox Consoles. Thanks for sticking with us while we addressed this issue.

We are aware that some users are unable to play or steam videos from video streaming apps on Xbox Consoles. Thank you for your patience while we investigate this issue. For updates, please follow along here or at xbox.com/status.

Users should once again be able to play games through Remote Play. Thanks for sticking with us while we addressed this issue.

We are aware that some users are unable to launch titles through Remote Play. Thank you for your patience while we investigate this issue. For updates, please follow along here or at support.xbox.com.

Users should no longer see issues when attempting to launch games and apps. Thank you for your patience while we addressed this issue.