Xenia Luff

@CityPowerJhb Hi, Honey Park is off again. Please assist. Dear Xenia, your City Power call ref is CPWEB4972918 1.fsk.pw/qye6

@CityPowerJhb Please restore Honey Park

#CityPowerUpdates #CityPowerOutages #RoodepoortSDC Ruimsig Switching Station (Wilgespruit, Tresjolie, Honeydew, Honeypark, Honey Grove and surrounding areas): Operators are on site doing an assessment of the burnt termination following the explosion between the Gooseberry and Lavender Grove mini substations. Further work progress will be communicated later. For isolated individual outages and any other electricity-related queries, customers are advised to log calls via citypower.mobi, or contact our Call Centre on 011 490 7484 / 0800 202 925. For outage updates, follow our WhatsApp channel: whatsapp.com/channel/0029Va… ^NT

@CityPowerJhb Please restore Honey Park

#CityPowerUpdates #CityPowerOutages #RoodepoortSDC The Roodepoort Service Delivery Centre (SDC) currently has 881 open calls. Follow the City Power Roodepoort SDC Updates channel on WhatsApp: whatsapp.com/channel/0029Va…^NT

@CityPowerJhb Hi, why is Honey Park not restored but you are closing our tickets?

@CityPowerJhb Please restore Honey Park

#CityPowerUpdates #CityPowerOutages #RoodepoortSDC Boothill Switching Station (Radiokop, Honeydew and surrounding areas): The Sports Grounds overhead line is sagging and needs to be pulled up. Once that is done, operators will do the final checks and restore supply if there are no other challenges. Further work progress will be communicated later today. For isolated individual outages and any other electricity-related queries, customers are advised to log calls via citypower.mobi, or contact our Call Centre on 011 490 7484 / 0800 202 925. For outage updates, follow our WhatsApp channel: whatsapp.com/channel/0029Va… ^NT

@CityPowerJhb Why is Honey Park not mentioned? Please send someone out to Honey Park

#CityPowerUpdates #CityPowerOutages #RoodepoortSDC The Roodepoort Service Delivery Centre (SDC) currently has 893 open calls. Follow the City Power Roodepoort SDC Updates channel on WhatsApp: whatsapp.com/channel/0029Va…^NT

@CityPowerJhb Please restore Honey Park

#RoodepoortSDC #CityPowerUpdates We are aware of an outage affecting customers in Radiokop and surrounding areas. Operators have been notified and will be dispatched to investigate the cause. An update will be shared as work progresses. For isolated individual outages and any other electricity-related queries, customers are advised to log calls via citypower.mobi, or contact our Call Centre on 011 490 7484 / 0800 202 925. For outage updates, follow our WhatsApp channel: whatsapp.com/channel/0029Va….^LT

@CityPowerJhb Please restore Honey Park

#RoodepoortSDC #CityPowerUpdates Boothill Switching Station (Radiokop, Honeydew and surrounding areas): Our team is on site with the Protection team to assist with further investigations. We’ll share updates as soon as progress is made For isolated or individual outages and any other electricity-related queries, customers are advised to log calls via citypower.mobi or contact our Call Centre on 011 490 7484 / 0800 202 925. For outage updates, follow our WhatsApp channel: whatsapp.com/channel/0029Va…^LT

@CityPowerJhb Please restore Honey Park

#RoodepoortSDC #PlannedMaintenance REMINDER Groblersrus Switching Station: Planned Maintenance takes place today.^LT

@CityPowerJhb Morning, day 2 of no power in Honey Park. Please send someone with the morning shift, not "later today" which we were told yesterday but didnt happen.

@CityPowerJhb please don't close our tickets, Honey Park is not restored. Please send a technician out to check

@CityPowerJhb Honey Park is not restored. Please send someone out

#RoodepoortUpdates #CityPowerUpdates Kindly find the afternoon report for Roodepoort. ^TM

@CityPowerJhb @MelissaPiggott4 @cit Dear Customer, a technician has been assigned to your issue Ref: CPWEB4968443. Track progress here:1.fsk.pw/l6nc. Thank you for your patience.

@MelissaPiggott4 @cit Kindly reload a call and we'll escalate. ^TM

#RoodepoortUpdates #CityPowerUpdates Roodepoort SDC Ruimsig Switching Station (Honeydew, Honeypark, Tresjolie and surrounding areas): We are receiving a high volume of calls for an unplanned outage affecting the area. A team will be dispatched to investigate later today. An update on the findings and repair process will be shared after the sitework is completed. For isolated individual outages and any other electricity-related queries, customers are advised to log calls via citypower.mobi, or contact our Call Centre on 011 490 7484 / 0800 202 925. For outage updates, follow our WhatsApp channel: whatsapp.com/channel/0029Va….^TM

@CityPowerJhb Tick tock! Its later today and no update? Please advise

@CityPowerJhb @LiamJeffri71302 Dear Customer, a technician has been assigned to your issue Ref: CPWEB4968443. Track progress here:1.fsk.pw/l6nc. Thank you for your patience.

@LiamJeffri71302 Kindly relog a call and we will escalate it to the team.^TM

#RoodepoortUpdates #CityPowerUpdates Roodepoort SDC Boothill Switching Station (Radiokop, Honeydew, Wilgeheuwel, Harveston and surrounding areas): Full supply has been restored. The outage was caused by overload. For isolated individual outages and any other electricity-related queries, customers are advised to log calls via citypower.mobi, or contact our Call Centre on 011 490 7484 / 0800 202 925. For outage updates, follow our WhatsApp channel: whatsapp.com/channel/0029Va….^TM

@CityPowerJhb @MamakaEsihle Dear Customer, a technician has been assigned to your issue Ref: CPWEB4968443. Track progress here:1.fsk.pw/l6nc. Thank you for your patience.

@MamakaEsihle Kindly log a call if you're still without power and we'll escalate. ^TM

@CityPowerJhb Are you going to fix Honey Park next?

@CityPowerJhb Thanks, I hope they attend before it rains again

@xenialuff The team is scheduled to attend. ^TM

@CityPowerJhb Hi, please advise an update on Honey Park

@CityPowerJhb Hi, Honey Park is off. Please assist. Dear Xenia, your City Power call ref is CPWEB4968443 1.fsk.pw/k7le