becky jane

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becky jane

becky jane

@yellowbecs

all views are my own.

Wales, United Kingdom Katılım Temmuz 2010
213 Takip Edilen45 Takipçiler
becky jane
becky jane@yellowbecs·
@j_a_987 Don’t plant it outside, apparently they die
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Jill
Jill@JillRob01·
Ah, that wonderful time of year when you excitedly buy a plant that, in just a few short weeks, will become a pot of sticks. Beautiful. #Christmas2020
Jill tweet media
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becky jane
becky jane@yellowbecs·
@thisgirlgrows @ABTAtravel @ATOLprotected @OntheBeachUK Well a change of resort is not a significant change so no refund allowed so we go or lose loads of money- no time to fight it now! so Came home from work at 6pm, have had to check in, buy luggage Source parking, scramble for euros - now panic packing 🤣
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justine mason
justine mason@thisgirlgrows·
@ABTAtravel @ATOLprotected any chance you could have a word with @OntheBeachUK & sort this situation out before a family finds themselves either stranded abroad with no hotel or out of pocket with no holiday.
becky jane@yellowbecs

This is STILL not resolved! We are awaiting a call - we have spent around 9 hours on hold this week !! this is ridiculous- we do not know if we are flying in less than 24 hours or not!!!! It clearly states this on the booking! Please get someone to call as a matter of urgency!

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becky jane
becky jane@yellowbecs·
This is STILL not resolved! We are awaiting a call - we have spent around 9 hours on hold this week !! this is ridiculous- we do not know if we are flying in less than 24 hours or not!!!! It clearly states this on the booking! Please get someone to call as a matter of urgency!
On the Beach@OntheBeachUK

@yellowbecs @ABTAtravel Hi Becky, I can see that we have now been in contact with the lead passenger, sorry for the delay. Thanks - Natasha

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becky jane
becky jane@yellowbecs·
@OntheBeachUK still awaiting a reply to any of the messages I’ve sent on insta, booking page, Twitter, Facebook or via direct email. Have lodged a formal complaint with @ABTAtravel 4 days until flight now. Tried to contact via phone AGAIN all day yesterday- absolutely disgraceful
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becky jane
becky jane@yellowbecs·
@ProducerSte I wouldn’t mind if they just told me it was cancelled, infact I’d book a new holiday probably in August and stop messaging them. I don’t k so why they ignore there messages, apart from they don’t want to cancel, but the hotel ain’t gonna open so they will have to cancel 🙄☹️😬
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Ste Crook
Ste Crook@FacebookHateMe·
@yellowbecs Ugh, I'm in the same boat, my holiday is on 29th and the hotel is only opening on 1st 😭😭
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becky jane retweetledi
becky jane
becky jane@yellowbecs·
I have replied, straight away, please can you get in touch - the hotel is closed and I’ve got a week before I fly with two kids, I have sent so many messages attempts to get in touch/ I’ve used the booking section with no reply. I really don’t know where to go from here!
On the Beach@OntheBeachUK

@yellowbecs Hi Becky, can you DM us with your booking ref, email, address and postcode so we can look into this for you? Thanks - Liam

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becky jane
becky jane@yellowbecs·
@OntheBeachUK @P1993J Please contact me as if you are doing it in departure order surely I am on the list- I fly In 5 days
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On the Beach
On the Beach@OntheBeachUK·
@P1993J Hi, we're contacting all affected customers in departure date order. You'll hear from us soon, if not already. Thanks-Amy
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j_p1993
j_p1993@P1993J·
@OntheBeachUK I have a reservation for 15th July at Hotel Piscis. I called them directly to see if they are open and they advised they are closed all summer, why have we not been advised yet? Other people have been advised though... #howfrustrating #onthebeach #badservice
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becky jane
becky jane@yellowbecs·
I have done this days ago, will someone please reply
On the Beach@OntheBeachUK

@yellowbecs Hi Becky, can you DM us with your booking ref, email, address and postcode so we can look into this for you? Thanks - Liam

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becky jane
becky jane@yellowbecs·
@OntheBeachUK please could you reply to my numerous messages. I absolutely understand you’re busy, I really do, but I have been messaging for weeks - I leave on Saturday and I have no hotel - if you can’t answer my message please can you tell me where I stand @BBCWatchdog
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becky jane
becky jane@yellowbecs·
@OntheBeachUK @DanielSnook1 Daniel, could you please reply to me. Thanks - all info is in dm I can send you phone number, I’m here all evening
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On the Beach
On the Beach@OntheBeachUK·
@DanielSnook1 Hi Daniel. I can see you have sent a DM. We are working through them in order of last message sent. Please bear with us and we will respond as soon as possible. Thank you. - Scott
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Snook
Snook@DanielSnook1·
@OntheBeachUK I have DM’d you. And tried calling numerous times. Our flights are cancelled, hotel have confirmed they are closed. But you still want to take the final balance which is a large sum, can you at least reply to us or contact us?
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Jessica
Jessica@xJessicaAnne_·
@OntheBeachUK can someone please message me regarding my holiday?
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becky jane
becky jane@yellowbecs·
Still waiting...... please help.
On the Beach@OntheBeachUK

@yellowbecs Hi Becky, can you DM us with your booking ref, email, address and postcode so we can look into this for you? Thanks - Liam

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becky jane
becky jane@yellowbecs·
@OntheBeachUK @ABTAtravel it’s me again, no response to any tweets, DMs Instagram messages, requests on my booking site, emails. 5 days until I travel, you have all the details you need-I have two kids who I cannot take thousands of miles knowing I don’t have a hotel. Please help
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becky jane
becky jane@yellowbecs·
Hi, please could someone get in touch- less than a week now until I fly- I know people going to the same hotel who have been cancelled but ours is still going, I work all week, I really need some help. Thanks
On the Beach@OntheBeachUK

@yellowbecs Hi Becky, can you DM us with your booking ref, email, address and postcode so we can look into this for you? Thanks - Liam

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becky jane
becky jane@yellowbecs·
@OntheBeachUK I can see you are answering messages at the minute, could you please have a look at my message and respond too please. It would be much appreciated
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Keşfet

@KiraScottxx @thisgirlgrows @ABTAtravel @ATOLprotected @OntheBeachUK @P1993J @BBCWatchdog @DanielSnook1