Zac Sprackett

2.2K posts

Zac Sprackett

@zsprackett

CTO - SugarCRM. https://t.co/Bxwnz0HlfZ

Ottawa, Canada Katılım Temmuz 2007

141 Takip Edilen1.5K Takipçiler

Zac Sprackett retweetledi

CX Today@cxtodaynews·21 Şub

There was fierce competition in the Best CRM Platform category at CX Awards 2023, so congrats to @SugarCRM for winning the top gong! 🥇 Victory always tastes sweet 🍬 Watch the full #CXAwards23 ceremony: awards.cxtoday.com/winners-2023/ #cx #customerexperience #awards #techawards #crm

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Zac Sprackett retweetledi

Sarita Kincaid@saritakAR·21 Şub

@cxtodaynews @SugarCRM Thank you, @cxtodaynews and @mfauscette - @SugarCRM is honored to receive the Best CRM Platform category 2-years running! #cxawards23

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Zac Sprackett retweetledi

Information Age@InformationAge·21 Tem

Unlocking the potential of #AI to increase #customerretention information-age.com/unlocking-pote… @zsprackett @SugarCRM #ArtificialIntelligence #CustomerRetention #CRM

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Zac Sprackett retweetledi

Paul Fairie@paulisci·20 Tem

A Brief History of Nobody Wants to Work Anymore 🧵

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Zac Sprackett retweetledi

SugarCRM Developers@sugarcrmdev·28 May

Oh this one's gonna be good! @Rich_Green_ and @ZSprackett are pulling out the crystal ball 🔮 to share what's coming next for SugarCRM! Don't miss the latest news, get signed up for #SugarConnected AMERS today 🙌 Register ✍️ sgrcrm.co/3Gvuwvn #CRM #events

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Zac Sprackett@zsprackett·10 Oca

@cheleguanaco not sure what you’re talking about. to comprehend would require not finishing a bag of chips.

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Zac Sprackett retweetledi

Ralf Korb@LonerangerCRM·2 Kas

The SugarCRM Analyst Day - Initial Reactions twitter.com/i/broadcasts/1…

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Zac Sprackett retweetledi

Ralf Korb@LonerangerCRM·2 Kas

wow

Liz Miller@lizkmiller

I love getting to wrap the #SugarCRMARSummit with this amazing crew @kateleggett @sugarclint @mfauscette @twieberneit @LonerangerCRM @Lager @SugarCRM

QST

Zac Sprackett retweetledi

SugarAI@SugarCRM·2 Kas

This 👇👇

Kate Leggett@kateleggett

@sugarCRM customer stories focus on trust, care and quick time to value. Put your customers and their needs at the center of conversations and actions - its what makes customer success work. #SugarcrmARsummit #CRM #customersuccess

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Zac Sprackett@zsprackett·2 Kas

@LonerangerCRM @jesus_hoyos Looking forward to this!

Capitola, CA 🇺🇸 English

Zac Sprackett retweetledi

Ralf Korb@LonerangerCRM·2 Kas

@jesus_hoyos Love too - if you can join our audience in the #CRMKonvos - right after the #sugarCRMARSummit as we discuss with analysts and invited audience or first impressions - so share your views please as you are "the man" in LATAM and more (spanish speaking World) on CRM/CXM :-)

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Jesús Hoyos #cx2advisory #martech #crm #solvis #cx@jesus_hoyos·2 Kas

¡Bravo! SugarLive ofrece omnichannel no solo con SugarServe pero en toda la plataforma. #sugarcrmARSummit #sugarcrm

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Zac Sprackett retweetledi

Liz Miller@lizkmiller·2 Kas

"AI: it is an informer...not a teller." Chris O'Connell @SugarCRM #SugarCRMARSummit Pretty much think that says it.

GIF

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Zac Sprackett retweetledi

Kate Leggett@kateleggett·2 Kas

Yes, and to listen to your customers that have been impacted in unique ways during this last year, and need companies to do the right thing for them. #CRM #CX

Rebecca Wettemann@rebeccawetteman

@kateleggett @SugarCRM Agree Kate. The "no-touch" automation part is really important and helps @SugarCRM customers focus on CX, not systems #SugarCRMARsummit

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Zac Sprackett retweetledi

Thomas Wieberneit @twieberneit@mastodon.world

Thomas Wieberneit @[email protected]@twieberneit·2 Kas

@rich_green_ asks why #CX is so hard. Answer: Because predictions are hard. MyPoV: and because engagements are experienced differently by different persons (and even by the same person at different times) #SugarcrmARsummit

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Zac Sprackett retweetledi

Kate Leggett@kateleggett·2 Kas

Yes - ease of use; quick time to value; and easy extension and integration. Fundamentals of #CRM #SugarcrmARsummit #CX #DX

Thomas Wieberneit @[email protected]@twieberneit

common themes of #customer testimonials @ #SugarcrmARsummit are integration, visibility, wholistic view, flexibility

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Zac Sprackett retweetledi

Marshall Lager@Lager·2 Kas

Starting 2nd half of #sugarcrmarsummit with an overview of SugarPredict, the embedded AI engine. @alisoneder notes that one of the top uses of it is prioritization of the #sales pipeline.

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Zac Sprackett retweetledi

Thomas Wieberneit @[email protected]@twieberneit·2 Kas

The secret to successfully implementing #AI solutions lies in making them available to everyone and them not being sold as "technology" but as helpers #SugarcrmARsummit

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Zac Sprackett retweetledi

Liz Miller@lizkmiller·2 Kas

"Think about Sugar's AI like going up to someone at work and tapping them on the shoulder and asking a question." @Rich_Green_ @SugarCRM YES! #AI #ML isn't just for devs. It isn't an experiment. It SHOULD be a tool that touches EVERYONE to help do the work of business.

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Zac Sprackett retweetledi

Liz Miller@lizkmiller·2 Kas

"SugarPredict is not a product or feature. It is AI that is embedded across everything in @SugarCRM." @alisoneder sharing integration of #AI in 2 key ways: predictive insights and business intelligence. This is AI as an ambient partner...not a human replacement. #SugarcrmARSummit

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Zac Sprackett retweetledi

Ralf Korb@LonerangerCRM·2 Kas

#sugarcrmarsummit gut erklärt

Liz Miller@lizkmiller

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Keşfet

@SugarCRM @cxtodaynews @mfauscette @Rich_Green_ @LonerangerCRM @jesus_hoyos @rich_green_ @alisoneder