@O2 ordered a phone on Fri. Was meant to be delivered Mon. But it never made it to the carrier. O2 keep adding more time for their logistics team to come up with an excuse. Meanwhile my 14 day terms tick down. I’ve fulfilled my contract. What about you?

We’re sorry, there's currently a delay with orders being dispatched and delivered. Your order will be sent as soon as possible, and you’ll be kept updated via text message. Once your order is shipped from the warehouse, you’ll receive a message from the courier with delivery information. Thanks for your patience. Your 14 day cooling off period will start the day you receive the phone.

@O2 @O2 no-one is being updated via text message. If you manage to get through to customer service, you get the script above and no progress. There comes a point when a "delay" is not delay anymore. 82hrs and counting with no update @WhichUK @MoneySavingExp @ASA_UK