A2Dominion Help

Easter bank holiday opening times Our Customer Contact Centre will be closed from 5.30pm, Thursday 2 April and reopen at 8.30am, Tuesday 7 April. Emergency repairs: call 0800 432 0077 Details 👉 a2dominion.co.uk/newsroom/2026/… 💛 Happy Easter to all who celebrate

@clareoffei Hi Clare, thank you for your message. We are sorry to hear about this. Can you kindly send us a DM, with your full name and address so we can assist you further.

@A2DominionGroup please get back to me on the incorrect service charge. This is an issue as you have made a mistake to residents at our complex for three consecutive years!

@RobboSmart Hi, thank you for your message. We are sorry to hear about this. Can you kindly send us a DM with your full name and address so we can look into this for you urgently

@A2DominionHelp I have also done this via email but this needs urgent attention as it is a health hazard. Many thanks for getting back.

@A2DominionHelp can you inform me how A2 has the cheek to put up our service charge and rent by £140 from £802 to £943. Where do they expect us to find this money.

Our domestic abuse support service puts your safety first. We help you access specialist services, advise on housing, and work with the police to keep you safe. Learn more: a2dominion.co.uk/services/domes… #DomesticAbuseSupport #SafeHomes

⚡️Stay safe with your electrics - Unplug chargers and appliances when not in use - Never overload sockets – it can cause fires - Report electrical faults straight away. Call 0800 432 0077 or use My Account or Live Chat. Find more info: a2dominion.co.uk/safety #SafetyFirst

@TigerZindaHay Thank you for your feedback. We really appreciate our residents taking pride in their neighborhood, which allows us to take action and keep our estates safe and clean. Momina

@Shahidji Hi Shahid, thank you for bringing this to our attention. We have escalated this matter as an urgent request to the relevant team, and a colleague will be in touch with you as soon as possible.

@A2DominionHelp why are you not responding to my messags ???

Safeguarding matters #Safeguarding means protecting people from harm, abuse or neglect. If something doesn’t feel right, speak up. We treat safeguarding concerns with care and confidentiality. Call us 0800 432 0077 or visit a2dominion.co.uk/help/i-have-sa… #CommunitySafety

@RameshYMK Thank you for this information. We've informed the neighbourhood team about this ongoing problem.

@A2DominionHelp It’s Hamilton Court, TW33TN. You don’t need any more personal details for this. A2dominion manages this property, look for number emails and complaints raised by residents/leaseholders.

Help keep your building safe - Don’t leave fire doors open - Report fly-tipping - Tell us if you see pests - Make sure entrance doors close behind you. We act fast on reports and carry out regular checks. Read more and report concerns: a2dominion.co.uk/help/keeping-y… #SafetyFirst

Your safety is important Anti-social behaviour can range from abusive behaviour to violence. If you’re affected, tell us straight away. If it’s urgent or a crime is happening, call 999. We’re here to help: call 0800 432 0077 or visit a2dominion.co.uk/help/asb #ASB #SafetyFirst

Experiencing damp and mould in your home? Report it to us before it gets worse: 💻 Live Chat or My Account 📞 Call 0800 432 0077 Tips to reduce condensation: open windows, use lids when cooking, wipe sills regularly. More information a2dominion.co.uk/safety #SafetyFirst

@RameshYMK Hi, thank you for letting us know. Can you kindly send us a DM, with your full name and address, so we can look into this for you.

@A2DominionHelp @A2DominionHelp @A2DominionGroup an immediate resolution to residents safety concerns is much appreciated.

@JCollection1984 H, thank you for your message. Can you kindly send us a DM, with your full name and address so we can look into this for you.

@A2DominionHelp Good afternoon, can I please ask when our windows and doors etc are due to be changed along with WC, Bathroom and Kitchen etc, I'm a resident down Duncan Gardens Staines Middx TW18 2HH.

Keep your home safe. Here’s what you can do: - Smell gas? Call 0800 111 999 immediately and let us know - Don’t remove window restrictors – report faults straight away - Worried about asbestos? Tell us. Find out more and report concerns: a2dominion.co.uk/help/keeping-y… #SafetyFirst

@DaveKnox02 Hi Dave, thank you for your message. We are sorry to hear about this. Can you kindly send us a DM, with your full name and address so we can look into your heating and hot water repair urgently.

@A2DominionHelp why have you not responded to my tweet? We have no hot water or heating now

@HenryOCarroll Hi Henry, we are sorry to hear about this. Kindly send us a direct message with your full name and address so that we can look into this matter urgently. Thank you for bringing this to our attention.

@ianpwardle @A2DominionGroup @monicabeharding Can you please advise if it normal practice to ignore a vital H&S complaint by a resident whom is a single mum of a 5yr old Autistic child and leave them without Electricity and Water for 3 Days. Your urgent reply is required

Your safety matters and we're here to help. We inspect fire doors, carry out risk assessments and fit alarms in our rented homes. #FireSafety tips: test your smoke alarm, use UK standard chargers, keep fire doors closed. Read more and report concerns at a2dominion.co.uk/help/keeping-y…

@QuietstormJay Hi, thank you for your message. We have sent you a DM regarding the front entrance door, please check your inbox.

@A2DominionHelp Hi, I've sent a DM regarding an issue with the front entrance door to our building