Clare Offei
63 posts


@clareoffei Hi Clare, thank you for your message. We are sorry to hear about this. Can you kindly send us a DM, with your full name and address so we can assist you further.
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@A2DominionGroup please get back to me on the incorrect service charge. This is an issue as you have made a mistake to residents at our complex for three consecutive years!
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@evrisupportline I can not believe you just left parcels outside the door where anyone walking by can just take it. This isn’t proof of delivery! Especially if its stolen!

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@evrisupportline can someone please contact me on where my parcel is. There is no way of reaching anyone at Evri, you provide a contact number but we can’t talk to a real human.
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@Books2DoorUK - can you please repond to my emails as ai can not get hold of you via your customer service number provided as the mail box is full!!
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@Books2DoorUK can you please either respond to my email or x email regarding my refund as I have tried calling several times and your mailbox is full. Thanks
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@dusk_uk can you confirm when my order which was placed on the 3rd July will arrive? Now been over 10days. If you can’t provide a dispatch date I would like to cancel my order and get a refund
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@ZARA_Care I contacted you via WhatsApp but received no reply. I have just received an item with no label and given Zara’s strong return policy I also don’t want to receive new items without any labels incase I have to return the item.
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@ZARA_Care hi, I contacted you via WhatsApp app and had no response…
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@A2DominionGroup Just to make you aware this is an urgent issue and a serious breach of security given we had parcels stolen and somone trying to access some flats at 2am in the morning. Several of us have chased a2 and still have no idea when this will be resolved!
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@clareoffei Hi Clare,
Our team has been informed of this matter and is currently investigating the matter at hand. It has been brought to our attention as a high-priority issue. I will send you a DM, once I have received an update.
Kind regards, Momina
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@A2DominionGroup will will someone please let me know when the communal door will be fixed. I have called / emailed several times as have other residents!
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@A2DominionHelp @A2DominionGroup Yes, it the same as the last message saying that you will update me. Yet I received no update!
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@clareoffei @A2DominionGroup Hi Clare,
Thank you for your message. I have sent you a DM.
Kind regards, Momina
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@A2DominionHelp - would someone please let me know when our communal door which was removed by @A2DominionGroup without warning will be fixed!
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@A2DominionHelp can you please answer the question on the error on our service charge which was also made a few years ago and took @A2DominionHelp months to correct. We have had no reply dispite several residents sending emails /following up with calls - Academy Place Residents
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@izabellondon I have sent a couple of emails through various channels and have had no response or acknowledgment of emails.
Can someone get back to me.
Thanks
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@izabellondon Hi, I have sent a couple of emails but had no response or confirmation that the email had been received.
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@NewLookHelp can somone get back to me. I have contacted you via messenger and rmail and still no response!
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