Fastrack

@coolrinx Hi, we apologize for any inconvenience this may have caused. To assist you more efficiently, kindly provide the following details: - Contact number - Email address - Order number Thank you for your cooperation.

@delhivery @Fastrack (AWB: *2365813762010*) for return today! Our executive (07411868893) will be there soon. Please keep your order ready and packed Why ur agent not visiting and calling? And updating customer not available.what is this bulshit service

@Saketh_Kaalluru Hey, we regret the hassle you've had with your order. Thank you for sharing the order ID. Could you share your contact number and email ID via DM so we can sort this out for you quickly? twitter.com/messages/compo…

@Fastrack Nearly 1 MONTH & still NO REFUND! Ordered 23 Feb, today is 19 Mar. @Fastrack promised a refund 7 days ago—still NOTHING. Absolute lack of trust & professionalism. Resolve this NOW. Order #[FT-2001752892] IMMEDIATELY. #Fastrack#ConsumerComplaint#BadService

@Akhilmahesh1709 Hi Akhil, we’re truly sorry to hear that an item was missing from your order. We understand how frustrating this can be. Please be assured that we have already raised this with our concerned team on priority, and they will be reaching out to you shortly with an update.

@Fastrack I ordered 2 sunglasses Order ID: FT-2001762136 but received only 1. 15+ days, multiple emails & calls, still no resolution. Resolve within 48 hrs or I will escalate to Consumer Court. #Fastrack #ConsumerRights #India

@_ashish_7 Hi Ashish, thank you for your patience. We are getting this checked with our relevant team and request you to kindly allow us some time. We’ll keep you updated.

@Fastrack I am still waiting

@titanwatches I have to say the titan warranty app is the most horrible app that I have ever used. I can't register my Fastrack watch. The QR code is invalid on the scanner. Really a horrible experience. How must I register the watch. Can somebody help.

@AdithyaRaman2 Your cooperation is greatly appreciated. (2/2)

@AdithyaRaman2 Dear Adithya, we sincerely apologize for the inconvenience and delay you have experienced. To assist you more effectively, kindly provide the following details at your earliest convenience: contact number, email address, order number, and purchase receipt. (1/2)

@Fastrack Ordered a rare timepiece only to get the product as a defective item. Same day, I've requested a return. The next day, the product is submitted. Cleared return test. I also got the message from your end that the payment will be refunded in 7 days. Not done yet.

@whynotravi We kindly request your patience and understanding as we work to resolve this matter, and we ask that you allow us a bit more time to provide you with the necessary information. Thank you for your continued support. (2/2)

@whynotravi Dear Ravi, we sincerely appreciate your understanding regarding the situation and deeply apologize for the delay you have experienced. We have reached out to the escalation team to obtain an update on your case. (1/2)

@Fastrack Team, one of my spectacle's online orders was supposed to be delivered yesterday, I called up customer care but no update as well.

@sanjusmenon Hi, we understand your frustration and appreciate you sharing your experience. This isn’t the experience we aim to provide. If you’re open to it, we’d be glad to assist you further or help with your purchase. Please feel free to reach out to us anytime. twitter.com/messages/compo…

@Fastrack Charger got damaged within just 4–5 months of purchase. Quite unfortunate and disappointing. @jagograhakjago @consaff #CustomerHarassment

@sanjusmenon Hey, this isn’t the experience we aim for, and we understand your frustration. The cart issue isn’t expected; we’re checking on this. Please DM us the product details (image/product code), registered contact, and pincode. This will enable us to assist you with the purchase. twitter.com/messages/compo…

@Fastrack And why should I enable all permissions? Why do you need that?

@sanjusmenon Check Permissions: Verify that all necessary permissions are enabled. If the problem continue after following these steps, please provide us with additional details so that we may assist you further. (4/4)

@sanjusmenon Reinstall the App: If the issue persists, please uninstall and reinstall the application. 5. (3/4)

@coolrinx You may also refer to our return policy here for more details: fastrackeyewear.com/our-policies. Please feel free to reach out if you need any further assistance. twitter.com/messages/compo…

@Fastrack I have received the order .. however there is some issue with the size .. how can I place return order please suggest .

@Fastrack @TITANEYE1 @MahaCyber1 @CISAgov Hi Fastrack ,why I am not able to see my order in your whatsup and calls , I am supposed to receive the order today but unable to track Order no. FT-3001814179

@coolrinx Hi, thank you for letting us know. We understand the size may not be the right fit and we’ll be happy to assist you with the return process. Kindly DM us your registered contact number, email ID, and invoice copy so we can help you further. twitter.com/messages/compo…

@acharyasujit Hi Sujit, thank you for sharing the details. We understand your concern and have forwarded it to the relevant team. They are reviewing the matter on priority and will get back to you with an update shortly. We appreciate your patience and understanding.

@Fastrack For your kind information, I am sharing the current condition of the charging cord. One magnet has already come out of its position and the other is also coming loose. Kindly have a glance and take necessary action. Is this my mistake, or does it indicate poor product quality?

@whynotravi Hi, we recognize this must have been frustrating. Our team shared an email on 12th Mar with the next steps. We request you to kindly check the same and allow the timeline mentioned there (weekend excluded). Thanks so much for your patience and understanding!

@Fastrack @TataCompanies the order is still in dispatch after 14 days of order placement. I believe it has been stolen by someone inside the facility and Fastrack is trying to cover it up.

@_ashish_7 Dear Ashish, we sincerely appreciate your concerns regarding the registration process. Please be assured that our team is actively working on this matter, and we are committed to keeping you informed. You will receive an update shortly. Thank you for your patience.

@Fastrack When will that happen?