Fastrack

@_godspeed03 Kindly allow us some additional time as our team is actively working to resolve the issue. Rest assured, you will be contacted shortly with an update. Thank you for your patience and understanding. (2/2)

@_godspeed03 Hi Aditya, we sincerely apologize for the inconvenience caused by the delay in processing your refund and the unsatisfactory support experience you have encountered. We fully understand your frustration, particularly after your repeated follow-ups. (1/2)

Dear Fastrack, I loved my eyewear so much I ordered them twice once to wear, once to chase via RTO for 5 days! ₹980 refund still MIA. Bonus: your customer care routed me to Watches. Order FT-3002074318. Still waiting! #CustomerCare #ConsumerRights @titanwatches @titaneyeplus

@Mayank9025 Hi, thank you for sharing the details with us. We have forwarded the information shared by you to the concerned team for further review. The team will look into the matter and connect with you accordingly. twitter.com/messages/compo…

@shoppersstop Bought a Fastrack watch from SoppersStops, Raipur Zora Mall on 11/05/26. The second hand got stuck & broke off within 2 days. Requesting exchange/replacement.

@FastrackIndia @SoppersStops @Fastrack Bought a Fastrack watch from SoppersStops, Raipur Zora Mall on 11/05/26. The second hand got stuck & broke off within 2 days. Requesting exchange/replacement. please assist. Dhamtari, Chhattisgarh #Fastrack #FaultyProduct

@Mayank9025 Hi, thank you for reaching out. We request you to please find the nearest authorized Fastrack store with the watch and a valid purchase receipt for further assistance. Store Locator: fastrack.in/store-locator?…

@Fastrack The store where I bought the watch is 80 km away from my home. Could you please let me know if there's a Fastrack dealer in Dhamtari, Chhattisgarh?

@moonmoo83407908 Dear Customer, we sincerely understand your concern and appreciate your patience. However, please note that the strap is available exclusively in-store. We kindly request you to visit the store for further assistance. Thank you for your understanding.

@Fastrack They could not answer properly that when they can provide it..

@WorldofTitan need the same strap for this Fastrack model 9735NAA analog watch. Location- behala, kolkata. WB

@SMishraji Hi, we understand your concern, but the return request can be processed only by Snapmint. However, if you need assistance with service, kindly visit the nearest Fastrack store with the watch and purchase receipt so the team can assist you further. titan.co.in/store-locator/…

@Fastrack They are denying to cancel.they are saying its a manufacturing defect so go to the service centre @SnapmintEmi on your app it was showing that 7 days return policy then why now not returning..

Dear @SnapmintEmi @Snapmintcare I have bought a product and its delivered yesterday but product is not in good condition. And now i am unable to raise a cancellation request. And your customer care is saying we can't return.

@SMishraji Hi, we understand your concern. Since the purchase was made through Snapmint, we request you to please continue coordinating with the Snapmint team regarding the return/cancellation process, as they will be able to assist you further on this matter.

And if its not possible then you were selling bad product. @Fastrack why you were allowing these type of platform to sell your product @SnapmintEmi please look into this asap. @jagograhakjago please help

@Silkytweetsx This will help identify if the concern is related to the movement or internal mechanism beyond the battery. (3/3)

@Silkytweetsx We regret any inconvenience caused by the current issue and kindly request you to visit the nearest authorized service center or store for a thorough inspection. (2/3)

Purchased a fastrack watch around 2019 and last week it stopped working (tried changing the battery and it’s still not working) Just looked up the price of that same model🥴

@behe3103 Dear Samrat, we apologize for any inconvenience caused. To assist you more effectively, kindly provide the following details at your earliest convenience: your contact number, email address, and a copy of the purchase receipt. Your cooperation is greatly appreciated.

@Fastrack Visited but they were unable to do anything. They said it is as it is. They can't help with software updates or new watch faces in the app.

@Fastrack bought Fastrack extreme pro 1.5 years ago..still those old watch faces and no major update received. Really disappointed with the overall experience of software and all. Trendy and classy watch faces are not available in the app.

@LOKESHSINGHBH15 Please ensure to collect the service receipt for future reference. Thank you for your understanding and cooperation. (2/2)

@LOKESHSINGHBH15 Dear Lokesh, we apologize for the inconvenience caused. Kindly visit the nearest store to have the product examined by our expert, as all data-related concerns are managed by the store team. (1/2)

availability. #Fastrack #CustomerExperience

@Fastrack Very disappointed with the strap quality of my Fastrack NN38035SL03 watch. The strap got damaged quickly, which affects both usability and brand value. Customers expect better durability from a trusted brand like Fastrack. Requesting proper support and original strap

@behe3103 Please do not hesitate to reach out if you require any further support. (2/2)

@behe3103 Dear Samrat, we sincerely appreciate your concern and understand its importance. Kindly visit our nearest official store at your convenience, where one of our experts will be available to assist you with the details. (1/2)

@GopalWankh17873 Dear Gopal, thank you for sharing the details with us. Kindly check your email, as the escalation team has responded to your concern. Please review their message at your earliest convenience and let us know if you require any further assistance.

@Fastrack Email- gopalwankharecv@gmail.com Purchase Receipt- You can download it again mobile number 8286145734 or Titan world Chembur East can help to get it Pin code- 400071

@titanwatches Purchased Fastrack Marvellous FX2 from Titan World Chembur East, Mumbai. Watch display damaged and I’ve been following up for 3 months for a paid replacement, but store says it’s out of stock. The same watch is available online on Titan. Why can’t it be arranged?

@Babaji962 Dear Babaji, we are pleased to hear that you have received the refund successfully. Please do not hesitate to reach out if there is anything further we can assist you with. We remain at your service for any additional support you may require.

@Fastrack आपका बहुत बहुत धन्यवाद जी आपने काम पूरा कर दिया

@Fastrack मैं इस आइटम को रिटर्न किया था जिसका रिफंड अभी तक नहीं आया है हेल्पलाइन नंबर पर कॉल करने के बाद भी कोई सपोर्ट नहीं मिल रहा है क्या यह पैसा नहीं मिलेगा क्या और मिलेगा तो कितने सालों के बाद मिलेगा