Foundation Help

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Foundation Help

Foundation Help

@FoundationHelp

For all things @Foundation ↴

Entrou em Temmuz 2022
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Foundation Help
Foundation Help@FoundationHelp·
As part of our transition to Blackdove, Support has moved ✨ If you’ve reached out via DMs and your issue hasn’t been resolved, contact us via our Help Center: 🔗 help.foundation.app Or email us directly at 📩 foundationsupport@blackdove.com We’re here to help 🤝
Foundation 🌐@foundation

Foundation has been acquired by Blackdove. This marks the platform’s next chapter, with operations continuing under new ownership. Learn more about the transition and what stays the same from @saturnial → x.com/saturnial/stat…

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Foundation Help retweetou
Foundation 🌐
Foundation 🌐@foundation·
Dear Community, Thank you for your patience, our technical team has been working tirelessly The majority of issues have been addressed, including: - 404 / 500 errors - @manifoldxyz indexing - minting - artwork display - Drop Reveal Still having problems? 👉 @FoundationHelp
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Foundation 🌐
Foundation 🌐@foundation·
Thank you for the patience community. Over the last 24 hours we completely migrated foundation.app to @Blackdoveart's hosting infrastructure. We upgraded a number of existing services, including @privy_io for wallet compatibility and @thirdweb for indexing solutions.
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Foundation Help@FoundationHelp·
@TheDarkRayne @foundation @manifoldxyz That sounds frustrating, we are under new management now and are hoping to be as responsive to support issues as we can. The Manifold indexing issues should be addressed as should your profile not loading. Please let us know if you have any other issues.
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Rayne ⚫
Rayne ⚫@TheDarkRayne·
@FoundationHelp @foundation @manifoldxyz I first minted, burned several times & the artwork wouldn't show up. Then I couldn't access my account altogether. I had to move on to a different platform by then. Faced this Manifold pieces not showing up issue last year too with no reply from you.
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Foundation Help
Foundation Help@FoundationHelp·
@MagdaGangsta @foundation @manifoldxyz The WalletConnect option will be removed soon as it's no longer needed. The system is set up where it will scan with for detected ETH wallets and populate options based on what it finds. This system is powered by @privy_io
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Foundation 🌐
Foundation 🌐@foundation·
Our support X account (@FoundationHelp) was erroneously suspended without notice earlier this morning, we are investigating and working with X to resolve this ASAP In the meantime, if you have any support issues please reach out via email: foundationsupport@blackdove.com
Foundation 🌐@foundation

Dear Community, Thank you for your patience, our technical team has been working tirelessly The majority of issues have been addressed, including: - 404 / 500 errors - @manifoldxyz indexing - minting - artwork display - Drop Reveal Still having problems? 👉 @FoundationHelp

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Foundation Help@FoundationHelp·
@OLVER_NFT @foundation I can't speak for the former FND team and how they used their various channels, I can tell you that going forward the new team will be monitoring this account and responding when they can. I see your DM now, but we have convo going via email now so let's continue there.
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OLVER
OLVER@OLVER_NFT·
@FoundationHelp @foundation Yes... I really appreciate your prompt and complete response. But that's because I sent the question via email that time (not to X, and not through the contact form).
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Foundation Help
Foundation Help@FoundationHelp·
@baird_xyz @foundation @manifoldxyz since we had to move the entire infrastructure of the old Foundation to the new @Blackdoveart hosting, every single image needs to be re-loaded and cached for the first time again. Until someone visits a page this action will not be triggered. Things should load faster with time.
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OLVER
OLVER@OLVER_NFT·
@foundation @FoundationHelp Over the course of a year, I've repeatedly contacted your support team with various questions, both through this account and through the feedback form on the website. No one has ever responded...
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@MartaTimmer @foundation @manifoldxyz @THE_SWOK3_1er @Blackdoveart @privy_io @thirdweb @TheDarkRayne