MWMW

@MarvinREllison ,@Lowes , Going on about 3 hours trying to have someone answer the phone at the Worcester, MA location.

@MarvinREllison @MarvinREllison, I think the Worcester, MA location of @Lowes needs your leadership. I have been calling for 2 hours to discuss the kitchen remodel that was botched and no one has answered the phone yet. Why is it so hard to get any help or support?

I’m blessed to be celebrating my 6th year as CEO of Lowe’s today. I would like to thank all the Associates for their support and God for his grace and favor!

~40 years without needing an X account. But I created one today to vent my frustration with @Lowes . If I had known how terrible the service would be for my kitchen remodel, I would have gone elsewhere. I call them, am put on hold for 20 minutes, then hung up on.