NCIX (Official)

@DaveyJ2072 Hi there, so sorry for the delay. Please note all refunds are currently on a pending list / queue based on order dates and when the refunded request was made. We apologize for any further delays and please know that we are trying to process them as quickly as possible!

@oHRuMeR Please note all refunds are currently on a pending list / queue based on order dates and when the refunded request was made. We apologize for any further delays and please know that we are trying to process them as quickly as possible!

@NLGroovy Authorized RMA# 482365 1) require fully package return 2) no Physical damage allow 3) please ship out within 7 days, otherwise the RMA will expired Please return to below address: 13720 Mayfield Place Richmond, B.C. V6V 2E4, Canada

@NLGroovy Will ask our RMA dept about this for ya!

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@itsreallylippy @Newegg Sorry that was your experience today! Is there something we can help with?

@wightmanr 10191955 refunded today.

@wightmanr So 10191955 was your original invoice, 10199978 is your credit note. What are you advising us to do?

@ByWoelfleGames @CaptainCodeman @MystGreen @Ahpeku @Kokoiop @Seagate No we haven't changed your order.

@wightmanr Hi Ross, I see credit notes on these. Let me verify what's happening and I'll get back to you!

@oHRuMeR We'll cancel and refund the processor and throw some free shipping on the motherboard to the address you just gave.

@wightmanr I'll check this out and get back to you! Any in stock items at BC warehouse is still shipping and pending pick ups can be done at our head office. Drop ship is currently on hold. Will look into it though.

@oHRuMeR I've got your address now, you can delete this tweet. I will see what we can do and get back to you when I hear back.

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@oHRuMeR Are you close to the head office? Mayfield Place in Richmond.

@oHRuMeR Please PM me your address and I'll take a look.

@oHRuMeR It looks like we have the motherboard but not the processor. Would you like us to ship the motherboard and cancel the processor order?

@NathanKam4 @timmywhitehead Yeah unfortunately Lansdowne will be closing in a few days as well :(

@jamiejackets Sorry we've been experiencing high volumes of calls lately. How can we help?