Ross Monhan

@British_Airways Can you help? Please? You have cancelled our Honeymoon return flight and offered a later date but provided no details on the accommodation. Holiday line keeps disconnecting and your chat bot is no help! We have been asked to accept the new flight by next week!

@British_Airways Can you help? BA have cancelled our Honeymoon return flight and offered a later date return but no details on the additional accommodation. Your Holiday line keeps getting disconnected yet we have been asked to accept the new dates!

@NespressoUK Unable to proceed to checkout to order my favourite coffee - error has occurred, can you help?

@BUDZ1LLA @ray_ban I have the exact same issue, my pending payment is over £100 more than the promotion price! No respone to my emails or calls.

@ray_ban I emailed both of them, hopefully they reply before they send the item as I can’t return it because it’s custom. Thank you. Ps, I’m still awaiting reply.

@ray_ban hiya I just checked out and the cart took off my promo code and it cost me £60 more I have screen shots to inbox if you can help please?

@ray_ban I attempted to place an order with a Promo code. No order confirmation but I now have a pending PayPal transaction for over £100 pounds more. I have emailed CS.

@British_Airways Hey BA, flying WTP on a 747, can you confirm if the cabin back row, seat 16k, fully reclines?

@RoyalMailHelp Over an hour on hold today and no sign of my redelivery - can you help?

Tonight @RoddyHart introduces a very special archive session from @FRabbits. The incredible musical talent of Scott Hutchison shines through in this performance from Nov 2016, which sees him accompanied by The Rogue Orchestra. BBC 2 Scotland 10.45pm. bbc.in/2LUk3fD

@CostaCoffee Gutted that my salted caramel muffin was missed from my order on Saturday when using your drive through service despite paying!

@British_Airways 12 weeks from initial compliant and no written response, should I now refer to CAA / CEDR? Disappointing. #technicalfault

@British_Airways Thank you, I have sent all details via DM, I look forward to your response.

@British_Airways Shocking service, over six weeks for a response to a complaint and EU compensation claim, unable to speak to CR on phone.