Scene+

@theresacb Hi there - we're sorry to hear that! Due to platform limitations, please send us a DM on Facebook and we will be able to help you out facebook.com/ScenePlusRewar…

Tell me how I collected @Scene_Plus points for basically $600+ bill but my 15x offer wasn’t on…🙃

@ahajidesigns Hi there - we're sorry to hear about this frustrating experience. Due to platform limitations, please send us a DM on Facebook and we will be able to help you out facebook.com/ScenePlusRewar…

@Scene_Plus I’m on a trip and trying to make a flight/hotel booking but I can’t access scene travel outside of Canada. You would think you should access a travel site while you’re travelling. Please fix this! You’ve lost my business because I have to find a different site to book on now

Book your next getaway through Scene+ Travel, Powered by Expedia to earn or redeem on your booking! You can also pay your way with points, card or a mix of both. #ScenePlus

@zeyongj Hi there - due to platform limitations, please send us a DM on Facebook and we will be able to help you out. facebook.com/ScenePlusRewar…

@Scene_Plus Thanks for the update on Scene+ rewards! However, I couldn’t find redemption options on the website, and the Apple Store staff mentioned they don’t accept Scene+ points. Could you help clarify? 🤔

@Scene_Plus Hi there, Can I redeem points for Apple and Best Buy products through Scene+ now?

@kangmlee Hi there! We’re excited to share we have started the soft-launch of reintroducing gift cards in a limited capacity. Stay tuned as we continue the rollout of all the gift card brands our members love redeeming for!

@Scene_Plus Still waiting for gift cards to be back...

2022 was a big year for us, and we’re thankful that you were along for the ride. We hope it was as rewarding for you as it was for us to have you be a part of it. Even more big things are in store (and stores) for 2023.

@JeffHolicky Hi there - we’re sorry to hear about this frustrating experience. Due to platform limitations, please send us a DM on Facebook and we will be able to help you out. facebook.com/ScenePlusRewar…

@Scene_Plus Glorious process you have. I opt in for the bonus points monthly*, don't get the bonus points then when I request the points they say "PLEASE PROVIDE A PHOTO OF THE OFFER I OPTED IN." The * is now the new process to OPT IN and SCREEN SHOT. Bunch of scammers.

@jameserwilk @CineplexMovies Hello! We’re sorry to hear you’re having trouble accessing your account. Due to platform limitations, please send us a DM on Facebook and we will be able to help you out.

@MsAmberRichelle Hi Amber, we hear you! Please contact us at scenesupport.zendesk.com/hc/en-ca/p/con…

@Scene_Plus I can't send a DM as I'm not verified on X (and not willing to spend $30+ on premium) is there an email I can use to contact Scene+ regarding this issue?

Hi @Scene_Plus ☺️ I'm SO happy gift cards are back. I redeemed points on a Shell gift card & went to redeem points on a 2nd gift card (I've been hoarding points waiting for their return) but it tells me "I have exceeded the maximum number of orders allowed for gift cards". Help?

@geovanalima Hello! We’re sorry to hear you’re having trouble accessing your account. Due to platform limitations, please send us a DM on Facebook and we will be able to help you out.

@Scene_Plus 3 days trying to access my account but can't because the 2 factor verification does not give the option to receive the code by email. And the assistants repeat to each question that I need a Canadian phone.

@lobotummie Hi there, thank you so much for letting us know about your registration issues. We have notified the team to fix this issue as quickly as possible.

@Scene_Plus is your website down? I’m trying to register my scene plus card I’ve just gotten from Scotia and I’ve been stuck on the same loading page.

@katarinawhitty Hi Katarina! Yes, the rest of the gift cards will also be returning. Stay tuned as we continue the rollout of all the gift card brands our members love redeeming for!

@Scene_Plus I see gift cards have come back but only about 1/4 of the options that were available, will the rest be coming back? Specifically the Indigo option

@mathewmacl50387 Hi! We're sorry to hear that you've been having trouble with your Scene+ account. Please note that our grocery partners have been impacted by an IT systems issue. Scene+ systems are not impacted and we're here to support you. Please contact us at 1-866-586-2805 !

@Scene_Plus great job pairing up with FreshCo. They were not able to scan my scene card. So I lost points today. No point shopping there anymore.

@scarletdiva12 Hi there, sorry to hear that! If you navigate to the Registration page, click register, you will be prompted to log in again. Once you log in, you're all set! Resetting your password is easy, just follow the steps listed on the password reset page: shorturl.at/bosX8and

@Scene_Plus hey! I've been trying to entering your scene it win it contest for weeks and the website just keeps taking me in circles. It says my password is incorrect but there's no way to reset it. So frustrating as they are some great prizes 😭😭

@amfriesen @CineplexMovies @GBFrozenEmpire @ThriftyFoods Hi there! Access your Scene+ account history by going to sceneplus.ca and sign in using your card number + password, or download the Scene+ mobile app, free from the App Store or Google Play. Your Scene+ balance is also available through participating Scotia accounts

is there a way to see your history of collection @Scene_Plus points @CineplexMovies - saw @GBFrozenEmpire over weekend to get 500+ bonus but not sure if i did & shopped @ThriftyFoods for bonus points recently too

@DanielL44681926 Hi Daniel, thank you so much for letting us know. We have notified the team and are working to fix this issue as quickly as possible. Thank you for your patience.

@Scene_Plus I tried setting up a new account, but I keep on getting an error message saying something went wrong but you're working on it... Any idea on the window until I will be able to register a new account?

@Lokilator Hello! While we don’t have an exact date, gift cards will be back online as soon as possible.

@Scene_Plus any idea when gift card redemption is coming back? I see the notice that says they are temporarily suspended is gone

@Angiebooboo Hi Angie, gift cards will be back as soon as possible. We apologize for the wait as we improve the program.

@Scene_Plus i noticed couple more reward options are back , but is that it ?? are the gift cards coming back ? only retail is home hardware ???

@iainsut Hello! While we don’t have an exact date, we are currently working to get gift cards back online as soon as possible!

@Scene_Plus Any word on when access to bestbuy and apple will return?

@DebbieG36615272 Hi Debbie! Thank you so much for reaching out. For gift card redemption, we currently don’t have an exact date. However, we are working as quickly as possible to improve the program and get them back online.

@Scene_Plus @scene_plus any idea when gift cards are coming back ?