Sleep Number
111.3K posts

Sleep Number
@sleepnumber
Proven quality sleep is life-changing sleep
USA Entrou em Ekim 2008
348 Seguindo43.9K Seguidores

@ed_pascua We appreciate your bringing this to our attention. Please refer to the DMs you sent us, as we've responded to you there and will work with you through them.
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@sleepnumber @sleepnumber Not re-sending me the CORRECT part at no cost is the same as you not standing behind your warranty.
Pls look into this and do the right thing.
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@sleepnumber you try so hard to portray yourselves as a customer sat experience company...
Hows this: you sent me a replacement part on warranty. I didnt open it bc I didnt want to thru hassle of taking bed apart. Finally 3 years later, I decided to have some techs come out
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@dannyelizondo21 Air loss is not something I would be to thrilled about having to deal with either, Daniel, so I'd like to see what I can do to help. If you don't mind, please send us a private message, so we can take a look and see what your options are. twitter.com/messages/compo…
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@sleepnumber good mattress horrible warranty ask about that before you buy this products. No warranty for me after 3 years. Remplace part $500 plus tax air chamber.
Sheldon, TX 🇺🇸 English

@Shadow87Claw We apologize that this didn’t meet your expectations. For full details regarding our limited warranty and delivery fees, please visit: sleepnumber.com/pages/legal-te….
These terms are also provided at the register in our stores and on the receipt signed at the time of sale.
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@LauraAn68036457 We want all of our customers to have smooth delivery and we'd like to take a closer look with you to see how we can help. To get started please send us a DM. twitter.com/messages/compo…
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@sleepnumber is the worst! Major issues with scheduling and delivery. No one seems to know anything. Have had dates changed with no notification and day of delivery cancellation! Avoid!
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@e_m_briggs Since you mentioned above you couldn't get any service before your move date Elizabeth, the link above was a way for us to provide you with some type of resolution. We can't guarantee service by 4/8, but we can see what's available. Just send us a DM please. twitter.com/messages/compo…
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@sleepnumber Really disappointed in this response. It's going to make it hard to recommend you to other people when I can't get the services I want to make sure my bed doesn't get damaged in a move. Still available if someone wants to reach out to get us scheduled for a disassembly.
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@sleepnumber, I called customer service today to set up a mattress disassembly. I was shocked to find out that there are ZERO options before our move date of 4/8. If I take apart the bed myself, I could void the warranty, but I don't have time to wait on you! Care to help?
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@Aqua_L1fe Thanks for taking the time to reach out. Please send us a DM, so we can look into your concerns. twitter.com/messages/compo…
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@RyanGaines1980 @wwd @sleepnumber What happened? I'm disappointed that I just bought another SN at a whopping $12k and tried to get a pump for my old one and was told I would have to spend $450 because I bought it at SlumberWorld and not SN.
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Sleep Number retweetou

Sleep Number’s New, Luxury Mattresses — for Sleepers Who Run Hot or Wake Up Achy — Have Refreshingly Affordable Price Points The customizable beds for temperature regulation and pressure relief represent Sleep Number's biggest product expansion in almost a decade. trib.al/W4uAjsp
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@godspeedjc We appreciate you bringing this to our attention, John. We hope you can send us a DM and we can see how we can further assist you. twitter.com/messages/compo…
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@sleepnumber you app is a glitchy nightmare. The app literally forces you to dial a number to reset it, only to be told the service center is closed. If I were running a tech forward bed company, I would be open 24 hours a day. 🙄
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@Vision56766 If you're open to it, please send us a DM and we can determine the next steps to assist you further. twitter.com/messages/compo…
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@sleepnumber No they can’t, already tried….Your app is complete trash.
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@TankLawrence @sleepnumber If you are thinking about buying any sleep number products, please DM me first so I can tell you about my experience.
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We do apologize for the experience you've had so far, Ryan. Our team has made attempts to reach out and see what they can do to resolve your concerns. They should have left you a voicemail earlier today and will do another follow-up again tomorrow. Please refer to the DM we just sent you, as well.
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@wwd @sleepnumber If you are thinking about buying any sleep number products, please DM me first so I can tell you about my experience.
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@barry98040 Yes, you can move the iLE by deflating it and placing it directly on the base. Just be sure the base has a solid surface and retainer bars. Please give us a call at 1-800-472-7185 8 AM- 4:30 PM Monday-Friday, 10 AM 2PM. CST Saturday for further support.
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@sleepnumber Is there a process to move an ILE king size mattress from a standard base to a non sleep number adjustable base?
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@Drews75 We appreciate you sharing this with us Scott and understand how frustrating delays can feel. We’d like the chance to review your order and see how to assist further. Please send us a DM with your order information. twitter.com/messages/compo…
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@sleepnumber don’t buy! They’re over a month out in delivery. Told us delivery date now it’s a week later!! Seems to be a scam. Have to make first payment before you even receive the bed! Terrible.
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@RyanGaines1980 Please click the link provided in this tweet. Once you do that, we can proceed. twitter.com/messages/compo…
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@sleepnumber I don’t know how to do that. I have been reaching out to your company all day and you are the first person to respond to me.
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@chettaheart Thanks for taking the time to reach out, Concetta. To reach our sales team, please give us a call at 1-800-344-6561 and they'll be able to help walk you through all possible discounts.
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@sleepnumber We were told that if we came to the site we could potentially could find someone who would be offering a 5% discount for our use on a new sleep number bed. They said that current owners have some way of providing this discount coupon code. Help please
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@BeardedJetFixer We're disappointed to hear that and appreciate you bringing this to our attention. For the best assistance, please give us a call at 1-800-472-7185 from 8AM-4:30PM CST M-F or 10AM- 2:00PM on Saturdays and we can look into options to resolve your concerns.
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